Kotak Mahindra Bank Complaints & Reviews

I have took two wheeler loan from L&T finance and i was unable to pay my emi hence i have surrender my two wheeler to L&T i got a letter also now kotak mahindra bank overtaken L&T and they harassing me to pay the emi again getting calls daily my parents are also frustrated as they are also getting recovery calls on a daily basis after submitting everything.

Rs.51347/- have been fraudentally withdrawn in my bank account no.[protected], CRN:22664939 on 29/[protected] in11 transactions for which report of fraud vide ID 1-[protected] WAS LODGED with the bank on 30-11-20 and complaint in hard copies with documents submitted to KMBL branch at BARAKHAMBA ROAD, NEW DELHI-110001 AND KAMLA NAGAR BRANCH BUT NO ACTION HAS BEEN TAKEN BY TNE BANK, THE COMPLICITY OF BANK PERSON SH.RATHOD([protected]) WAS ALSO BROUGHT OUT.

DEAR SIR,
1)Debited Rs. 24, 999/- on dated 16/06/2019 vide pos.citruspay.kotak /mumbai /[protected]
2)Debited Rs. 4999/- on dated 16/06/2019 vide name nirmal shaha mo no [protected]
these two transation done by kotak bank from my ac vide union bank of india branch wadsa ac no [protected]
ac holder name MANGLA XEROX AND GENRAL STORE DESAIGANJ
PLESE VERYFY THIS TWO transation
AND REMITANCE THE SAME WHICH WAS NOT DONE BY ME . PL.DO.NEEDFUL
THANKING YOU SIR
WITH REGARDS
NANDLAL MASKE
MN [protected]
MAIL ID. [protected]@gmail.com

Dear Sir
This is for your kind information that your ATM at Kolkata are not working with Kodak Card where as Non Kodak card it is dispensing money.
I have sufficient evidence with me. for this complain, due to the above reason I have no further option to withdraw fund from other ATMs.
Every months 1st 3-4 days Your ATM not working with Kodak card.
I am just gently requesting you do not deduct any amount from my account as I have done 5 transactions from other bank as Kodak ATM are unable to dispense. it is your responsibility to provide good services but failed.
If you deduct any fund from my a/c for 5 transactions from Non Kodak ATM I have no further option to take legal action
This is foryour kind information.
Rgds
Hemanta Roy
A/C no[protected]

Hi,

My name is Alok, i was using Kotak credit card from last few years but due to some unavoidable financial conditions i was not able to pay the dues.

I already asked them to sattle the same but they are continuously making calls to any random person from my call details i.e totally unethical & illegal.

Request you to pl support & take an immediate action.

Calling number - [protected] / [protected] / [protected] /

Regards
Alok jain
[protected]

Dear sir/ maam I am giving Gold loan from Kotak Mahendra Bank having loan account number is GLN1821110
And saving account number is [protected], you did not deduct ECS directly every month from my Kotak bank account why? that'y my cibil score down so please solve my this problem and increase my cibil score as soon as possible. Otherwise I am close both account.

Dear kotak mahindra bank,

I have been using this account from last 3 years and my kotak account is 0 balance basic saving deposit account but now i have noticed that my account is keep deducting from rs.23.60 on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only once in this month and i had withdrawal rs.500 on 15th october but after that transaction i have charged 5 times till toady, your bank is keep charging rs.23.60 and rs 29 from my account which is not good that means you have charged total rs.198 for No reason,
I have Been charged 148 rupees some days ago also,
Before that, rupees 1200 was charged from My account for ECS bounce charges, And i even dont know the whole Rs 1200 is the ECS bounce charge.
When i Call the Customer Care, They dont even connect, says supports are busy be on call, i stay on call for 15 minutes but no responses are given. I dont have that much time to call kotak Mahindra bank All day.
And when we tap support on Keya in the banking app, they redirect to Kotak bank's website.
I just want to know and i need an explanation that why i am keep charging with that nonsense fees. This is total pathetic and that means if i keep my money in the account it will become nill soon from the way you are charging.

Dear Team,

My kotak mahindra banking app is not working since 5, 6 months saying error code 954 and visit to nearest Branch.

I visited kotak Mahindra bank Branch they said they are unaware about this pls call customer care.
I called customer care nd registered my complaint 1.5/2 month ago but still issue not resolved.

after all i searched on google about this problem and came here, please look into it.

CRN#[protected]

Kotak mahindra bank staffs are very careless about their customers money.And kotak is steeling the money in the name of bank.
They charged rs.1000 from my zero balance account.And they are not refunding it.
I don't know how they put maintenance charge from a zero-balance account.
Careless staffs & Cheating bank.
Kotak mahindra Bank - Anna Nagar Branch

I ordered one jacket from MYNTRa but later on I cancelled the order. MYNTRa gave me a message of refund initiation on 1 November but it is 23rd November today and I haven't received the refund amount. They gave me a bank reference number and asked me to contact bank for the same. I have contacted bank n number of times and every time I got the same reply that bank has not received any refund and that I should ask MYNTRa for the refund. I have been doing this since 1 November. Clearly MYNTRa has cheated on me. Please sir help me in getting my hard earned money back

Kotak Mahindra Bank has rejected my request to Unsubscribe my phone number. They are constantly sending me promotional sms on a daily basis. I have approached their customer care email and phone number...but They denied to Unsubscribe my phone number. I am being harrassed as I am am old person with ailments...and they are completely ruining my life and bombing my phone number with lots of SPAM SMS to open a bank account. I do not want to Open a bank account.
Kindly report this issue and do the needful to stop customer harrasment.

Hi all,

From my savings account inr 9000/- has been deducted towards ksec without any intimation & customer care service is also doesnt work efficiently to address our queries. Amount deduction was not at all intimated to me during the opening of account.

I need a quick resolution & should get to know why the amount has been deducted. Its really very disappointing service from kotak.

When taking personal loan sales team told me that not pre-closing charges after 12 months and after 15 months i request for pre close, they are telling me to pay 5% for 6, 00, 000. which is 30K. The sale team are collapsed and they have moved out the company who have the commitment.

I applied for checkbook and atm in nearest bank. I didn't receive debit card in my welcome kit which delivered by bluedart just now.i only have checkbook in the welcome kit.and the customers care services of kotak is not good

My name is Kailash saxena, few days back kotak app stop working in my device with the error code 954, after that concern i called to customer care, they said due to multiple crn login in one device your imei blocked, or said visit to branch, after that i followed that procedure, but branch employees dont take it seriously, and said this is not a mobile repairing center, then i called to customer care again at branch and spoke to branch employee to talk them, after that customer care executive said drop a mail to rco department with this concern with screenshot of error

मेरे Mahindra Kotak Bank se pase cut huy h jo vapis nhi huy h jo kisi membership from cup declaration of good health ke name se policy ki gai h jisse ₹1187 cut kiye gaye h कई बार बैंक में jakar request ki par koi सुनबाई नहीं हुई h Kotak branch se se ek number de diya jata h[protected] or bol diya jata h ki is par call kar le par us number par aaj tak call hi nhi laga h mujhe apna paisa vapas chahiye

Police number-GO000022
Prouduct uin number-107N098V02
Customer id-KL06258986
Date - 5 AUGUST 2020

My name is Manoj Pandey and I had ordered PS2 controller converter to usb of RS.551 in Amazon I returned this order due to personal reason. And on 2/nov/2020
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but Kotak Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent and i want money in my differnt account because previous one is not working. My card number is ([protected]) Account Number ([protected]) and UPI id [protected]@kotak
Thanks you sir

Hi I was given credit card emi option when I requested to cancel my credit card for which I was given 6 emi out of which I paid 3 emi and due to covid I could not pay the rest but there after I have been getting charged 10 % minimum due everyone month when the credit card is closed..

Can you please help me with that..

My name is Jay Parekh and my credit card no ends with 4096 and I have a saving account with your Vasai East branch, till date I have maintained a very good relationship with your bank but now I think I should break all the relationship and close all the accounts with kotak mahindra bank

I had a pre approved loan on credit card which your bank rejected saying that because I made multiple enquiries for loan they rejected my application, just tell me one thing that what will a person in need do ???he will try to check all his options but your bank policies are so pathetic that they rejected my pre approved loan and other bank like HDFC and ICICI take just 3 seconds to disburse the amount in our account and your bank needs 5 days to think whether they will process the loan or not, it's just waste of customers efforts

Please focus on customers satisfaction and try to understand that everyone is not as rich as you, a middle class men will try all the options to secure his family and you guys reject their loan stating stupid statements

On the date 06th Nov 20, I tried to add amount of 19400 to my kotak 811 account from HDFC debit card, But money get debited from HDFC debit card on a successful verification of OTP for the transaction and the money is still not credited in my 811 account.
Reference number of the transaction[protected]