Kotak Mahindra Bank Complaints & Reviews

You have sent me a mail.
Your league platinum credit card statement comes in an easy to view pdf (Portable download format). Now you can access your statement anywhere, anytime at your own convenience.
Total outstanding rs. 588.82

Whereas
I have never asked for credit card. I don't have any credit card. Plz call me on [protected]

I have done a bigest mistake by taking lone from Kotak Mahindra Bank. As per RBI guidelines I am trying for moritaorum for June - August from last 2 weeks. But no one is replacing to me. Customer care no. is always buzy. U R office Kotak house at Surat no one is helping to me more then 1 hour's I was waiting at office just to know the procedure for moritorum but after 1 hour's they told me to come after 2days for tokan.

EMI for June was bounced in my account twice between 10th - 16th June & I was charged ₹550/- for each time total bounced ₹1540/- charged debited from my account.

Kotak staff visited at my home for recovery I told him to help me for moriaorum he call to his boss at [protected] a person on call was very rude.

He replay me that we are private bank so don't follow the moritorum guidelines of RBI & treathing that if I don't pay the EMI he will send this team at home to harassment the family.

Moritorum u r not giving any free service u all r charging interest on principal amount. They y I am not getting the moritorum.

Action should b taken against ur staff for rude behaviour.

Replay

Even though i had applied for moratorium for the month of april and may and then again for june-july-august, kotak tried to charge me. Due to insufficient funds, the payment bounced and i was charged debit return fees for the month of april and june. I have the confirmation that i have applied for the moratorium. I’m no where at fault here still i have to bear a loss of around ₹[protected]. This is completely a fault of kotak that they tried to charge me even after applying for moratorium. Please do look into it at the earliest and find a way to get my money reimbursed. Either you refund my money or ask the other bank to refund it. I’m no where at fault here. I’ve been on this since last couple of weeks. I’m tired of it. Contact me on [protected] or [protected]@gmail.com

I have applied for moratorium for june, july, august on around 1 june only before deduction of emi, as i have to bear expenses of my family,, they still deducted my emi, as i was having less money in account, so the rest amount is put on hold. Customer care is saying, for june it is deducted,, your moratorium will continue from july,, i want my june emi back,, i am already in debt.
Crn[protected]
2 personal loans, applied moratorium for both till august.

Dear sir,

As per rbi. Banks instructed to give borrowers a grace period of three months for payment of emis.

Because of not paying emi's taken from indiabull finence company. Your bank has deducted my loan bounce charges of rs.3000 / -
In this month which i had kept for my house expenses.

When indiabull finence company is charged any loan bounce charges during this lockdown period. So why did your bank taking this charge?

So, i request you to refund my all deducted amout taken by your bank.

Kotak mahindra bank turned my 118 account to 10000 min balance account and then converted to 3 in 1 account, then zero balance account finally with a long wait. Now i need to submit cancellation cheque of 200 rs in kotak securities but when i credit balance in the account instead of cheque my balance was debiting as charges.

Due to employees targets consumer like me are effected.

Please withdraw my balance and provide me only zero balance account.

I have went to bank multiple times just to convert these accounts. (Bangalore and hyderabad)

Card number [protected]
CRN[protected]
Validity 10/24
A/c No [protected]

Please provide my amount or information of my amount where my amount deducted without using phone and without doing anything of my kotak app.

I transferred funds from my account to my mom's account. The amount was credited in my mom's account but instantly debited, even i didn't received it in my account also...

Fraud transaction
Sir
Fraud transaction by kotak debit card othpg google on 13 may 2020. Total amount deducted INR 5300 rs was made on kotak debit card without my knowledge and permission. It was made without any otp. Kindly check what has happened and pls the amount at the earliest in case if any other information is required pls reach me on mail id:[protected]@gmail.com

Name Imran Khan
Mobile No [protected]

I have a ecs mandate from dhani loan, even though i foreclosed their loan before the due date. They have initiated ecs charges from kotak. Now my account has -1760. Please reverse the ecs charges

My account has been deducted for rs.885. For annual fee on debit card.
While taking the account i got an update from your executive that there wont be any charges were present on the bank account and debit cards.
I don't know why you are trying to deduct now.
If this goes on and i wont get any reimbursement for the money which was deducted, i will cancel my kotak bank account.
Can you update and provide me the refund asap.

- date of incident: 6th june 2020 & 7th june 2020
- atm cw fees-dom debited 8 times of rs.23.60 and 2 times of rs.10.03 in my account without even notifying me.
- i need a proper explaination,
* what is this about
* about why this happened
* when i got my money back
- already i faced lot of issues with kotak about auto fixed deposit without notifying which made me fear.
- now again this.. I am disappointed the services about not notifying the customer.

Financial loss of ~ rs. 3.2 lacs due to negligence
Case : forward booking of 60k+ usd oblivious to the right instruction causing a huge financial loss on the conversion value of the usd to inr.

Irrespective of the fact that i am a supposedly privy league nri customer, there is complete negligence of handling customers money.

One of the worst bank send all the required details like transaction id and all that even that not getting refund.
Is this the way this bank treating his customers daily i don't have that much time to send mail again and again

I am aaking for my refund it's not anyone's public property

Kotak 811 app is not working due to error code - 954

Hi,

Debit date of transaction - 18th may

Date of transaction - 18th may

Arn number of the refunded amount – [protected]b0168b[protected]

Date of refund processed - 30th may

Refund amount - 2175

Transfer mode used by merchant - direct transfer to registered number

I shared all information just give my refund asap. When it comes you...

Dear sir,
Please solve my problem. I send money wrong account no. Please check and return my money.
My account no:-[protected]
My name ;- mohd. Saqib mohd sahid shah

Note:- wrong account information

1. Imps ref. No. :[protected]
2. Bank name bank of baroda
3. Ifsc code:- barb0salrae
4. Costumer name :- sahana bano
5. Account no:- [protected]

Dear Kotak,
I want to inform you that money has been deducted from my account 2 times on June 1, I have not done both transactions, please cut down whatever appropriate action is taken.

When will i get the refund from the bank. Is this a joke that customers is sending mail again and again and no one is responding. I am asking for for my money not from your any additional amount

Just refund it now. Now now and now give my money back