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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 59

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M
Madani sound
Jun 17, 2020
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Address: D-3/129 Ratiya marg Sangam vihar new delhi 110062

Please provide my amount or information of my amount where my amount deducted without using phone and without doing anything of my kotak app.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    PoKeDeX
    Jun 16, 2020
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    transaction reversed

    I transferred funds from my account to my mom's account. The amount was credited in my mom's account but instantly debited, even i didn't received it in my account also...
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    israr23 khan
    Jun 16, 2020
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    Address: Uttam nagar

    Fraud transaction
    Sir
    Fraud transaction by kotak debit card othpg google on 13 may 2020. Total amount deducted INR 5300 rs was made on kotak debit card without my knowledge and permission. It was made without any otp. Kindly check what has happened and pls the amount at the earliest in case if any other information is required pls reach me on mail id:[protected]@gmail.com

    Name Imran Khan
    Mobile No [protected]
    +1 photos
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Jun 16, 2020
    Updated by israr23 khan
    transaction date is wrong right date is[protected]
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      T
      tamil009
      from Bengaluru, Karnataka
      Jun 14, 2020
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      I have a ecs mandate from dhani loan, even though i foreclosed their loan before the due date. They have initiated ecs charges from kotak. Now my account has -1760. Please reverse the ecs charges
      +1 photos
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        P
        Parasa Giriprasad
        Jun 12, 2020
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        My account has been deducted for rs.885. For annual fee on debit card.
        While taking the account i got an update from your executive that there wont be any charges were present on the bank account and debit cards.
        I don't know why you are trying to deduct now.
        If this goes on and i wont get any reimbursement for the money which was deducted, i will cancel my kotak bank account.
        Can you update and provide me the refund asap.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          L
          Luna reins
          Jun 10, 2020
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          Address: IFSC Code:- KKBK0000468

          - date of incident: 6th june 2020 & 7th june 2020
          - atm cw fees-dom debited 8 times of rs.23.60 and 2 times of rs.10.03 in my account without even notifying me.
          - i need a proper explaination,
          * what is this about
          * about why this happened
          * when i got my money back
          - already i faced lot of issues with kotak about auto fixed deposit without notifying which made me fear.
          - now again this.. I am disappointed the services about not notifying the customer.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          - When will i get my money back
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            K
            Kundan Kumar
            from Gurgaon, Haryana
            Jun 9, 2020
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            Address: Kolkata

            Financial loss of ~ rs. 3.2 lacs due to negligence
            Case : forward booking of 60k+ usd oblivious to the right instruction causing a huge financial loss on the conversion value of the usd to inr.

            Irrespective of the fact that i am a supposedly privy league nri customer, there is complete negligence of handling customers money.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              J
              Juar
              Jun 9, 2020
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              One of the worst bank send all the required details like transaction id and all that even that not getting refund.
              Is this the way this bank treating his customers daily i don't have that much time to send mail again and again

              I am aaking for my refund it's not anyone's public property
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                Y
                Yash Goshar
                Jun 5, 2020
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                Kotak 811 app is not working due to error code - 954
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  J
                  Juar
                  Jun 5, 2020
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                  Not getting refund

                  Hi,

                  Debit date of transaction - 18th may

                  Date of transaction - 18th may

                  Arn number of the refunded amount – [protected]b0168b[protected]

                  Date of refund processed - 30th may

                  Refund amount - 2175

                  Transfer mode used by merchant - direct transfer to registered number

                  I shared all information just give my refund asap. When it comes you...
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                  J
                  jishan shah
                  Jun 5, 2020
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                  Address: Mumbai

                  Dear sir,
                  Please solve my problem. I send money wrong account no. Please check and return my money.
                  My account no:-[protected]
                  My name ;- mohd. Saqib mohd sahid shah

                  Note:- wrong account information

                  1. Imps ref. No. :[protected]
                  2. Bank name bank of baroda
                  3. Ifsc code:- barb0salrae
                  4. Costumer name :- sahana bano
                  5. Account no:- [protected]
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                    K
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                    Dear Kotak,
                    I want to inform you that money has been deducted from my account 2 times on June 1, I have not done both transactions, please cut down whatever appropriate action is taken.
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                      J
                      Juar
                      Jun 4, 2020
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                      When will i get the refund from the bank. Is this a joke that customers is sending mail again and again and no one is responding. I am asking for for my money not from your any additional amount

                      Just refund it now. Now now and now give my money back
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                        S
                        sandypaul123
                        from Delhi, Delhi
                        Jun 4, 2020
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                        Address: nac Manimajra Chandigarh

                        Sir dock down k chlte me bank ke paise nahi they jiske karan mere kist nahi kat payi bank me se pr maine bajaj finance me moratioram ki req dali hui thi fir bhi bank walo me ecs kaat liya mera bank me se. Aur jo amount kata mere bank me se wo me bank statement me bhi show nahi kr rha h.. Btao me kya kru..
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                          Sumit A Bhongle
                          Jun 3, 2020
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                          Address: Lower parel

                          I have been charged 351rs and 394Rs for the month july and august respectively in the name of minimum balance non mantainnce charges, where as I have always kept balance more than mention minimum balance I.e. 10000.

                          They charged me in months of May 2020 for month of July and august without prior notice.
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                            AsifSaif89
                            Jun 3, 2020
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                            I had opted for a payswiff swipping machine. However, it was cancelled in the month of January with an acknowledgement letter saying it would be charged again and it was also acknowledged by the Kotak Mahindra bank that it won’t be charged. Now, again it has been charged for ECS Return. It’s been happening for about 5 months and the bank keeps on debiting.
                            I need my refund back.

                            Name: Farzana
                            Location: Bangalore
                            +1 photos
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Jun 03, 2020
                            Updated by AsifSaif89
                            Contact number: [protected]
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                              J
                              Juar
                              Jun 3, 2020
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                              Hi,
                              I cancelled the order from rentickles and they send me the screenshot that initiated the refund. But i didn't got it from the bank side. So please initiate the refund asap
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                                J
                                Juar
                                Jun 2, 2020
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                                I cancelled the order from rentickles. They initiated the refund. But i got only tue refund of 1198. Still waiting for the refund of 2175.

                                Merchant is saying they initiated full refund on 30th may. But bank is not providing the remaining amount of 2175.

                                I want the refund by tomorrow
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                                  K
                                  keshavgupta56
                                  from Mumbai, Maharashtra
                                  Jun 2, 2020
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                                  Please resolve my following complaint:

                                  The attached gold bonds are in physical form. Please place them in my dmat account.

                                  Sovereign gold bond: 2017-18
                                  Certificate no: sgb[protected] - [protected]
                                  Investor id :[protected]
                                  Issue date : 23-oct-2017
                                  Bharti gupta

                                  M. No.[protected]
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    keshavgupta56
                                    from Mumbai, Maharashtra
                                    Jun 2, 2020
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                                    The details of gold bond is as under:
                                    Sovereign gold bonds scheme 2016 - 17
                                    Certificate no sgb[protected] - [protected]
                                    Investor id no.[protected]
                                    Date of issue : 17-nov-2016
                                    Name : bharti gupta

                                    Complaint:
                                    (1) i have not received credit of hy yearly interest in my account:

                                    Period:
                                    17/05/2017
                                    17/11/2017
                                    17/05/2018
                                    17/11/2018
                                    17/05/2020
                                    (2) i am not getting credit of interest directly in my dmat account. I got interest by cheque for 17/05/2019 and 17/11/2019.

                                    Please resolve my complaint
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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