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Updated: Feb 5, 2026
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Kotak Mahindra Bank reviews & complaints page 63

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G
Grishma Verma
from Delhi, Delhi
Mar 28, 2020
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Address: House no 1255, Sector 3, MIG houses, Ghaziabad, Uttar Pradesh, 201012

I have a salary account in kotak mahindra bank and a credit card from them as well. Everything was fine but suddenly, they are blocking my amount in account without any prior notification since last month. When contacting them they are informing that as per their bank policy, they can hold my account if i do not pay the minimum credit card amount for two consecutive months. However, i already paid it in the month of january and february. Still they hold my account and do not respond to mails. They have a chargeable phone number and always prompt me to call on their number to resolve the issue. I still have 1200rs on hold and cannot add any money as i know they will block again.

In the time of crisis like this, they still behave like an money luring company always talking about their profits and policy to make fool o[censored]s.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    D
    Darshil hiran
    from Powai, Maharashtra
    Mar 27, 2020
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    Website: Www.kotak.com/kaymall

    I hv booked flight ticket on kotak kaymall flights through goibibo.com on 1 march 2020. I cancelled my ticket on 20 march directly through indigo airline website. Indido processed refund to [protected]@goibibo same day. But i hv not received refund yet. I hv sent many emails to [protected]@goibibo.com but they are not replying. I also called customer care but no one receiving call. Please help me in getting my refund
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      J
      JUSTIN PILLAI
      Mar 27, 2020
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      Address: ambernath east ,, 421501

      Dear bank,

      One of your customer name kunal jala account no, [protected] with ifsc code kkbk0000657. Cheating the people using other cars paper to deal and getting advance payment thru online, further he cheat with no responce to the buyers, he cheated many people using the said account, i further say we have launched the complaint to police station, and further some political people like mns are helping to find the said guy. We are in propblem he cheated many. So this is for your information for further acation. I am attaching the documents which will be the self explanatory about the cheater.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        M
        Mamidikumar
        from Vijayawada, Andhra Pradesh
        Mar 22, 2020
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        amount did not credited to my kotak account

        Address: Hyderabad, Telangana, 500035

        Recently i have opened kotak 811 account on 14.03.2020 online. During opening of account i have deposited r. S.2000/- as initial deposit through debit card payment. This is a ecom payment through citrus pay to kotak and the same is reflected in my account immediately.

        On 19.03.2020, an employee from kotak mahindra bank has visited my house for kyc verification and explained their schemes in 811 product. After that i shown interest...
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        S
        sumit143143
        from Ahmedabad, Gujarat
        Mar 17, 2020
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        Address: 411041

        Im kotak bank existing cutomer. Some days before there was a personal loan againt credit card offers shown at my account so i apply bia kotak app.
        I got mail of loan reference number and it will take 5 working fays for further process.
        After 4/5 days when is was trying to pay some bill via credit card it has been declined, then i checked my credit card account in kotak app and i was shocked that my credit card outstanding was -95000/- even my credit card limit is 15000/-
        Even i have not used any amount and how can it showing -95000 is outstanding.

        Even i not got any updates on my personal loan againt credit which i applied from kotak app
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Mar 17, 2020
        Updated by sumit143143         [protected]@gmail.com is my registered mail. Id with kotak bank
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          S
          Shobha V Achar
          Mar 13, 2020
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          Address: 560057

          Hi, this is fraudulent transaction that went through on 17feb 2020 for the bill of 10998/-. I am completely responsible for the fraudulent transaction as i must have been carefull. Yet, the amount exceeded by the credit limit. It was over due by 4000/-.
          So my dispute is that why was the transaction even approved when their was not sufficient credit limit.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          I have been receiving calls daily 2 or 3 times, but i am not interested in taking credit card from kotak, please remove my number [protected] from your telecallers list or else i will not use kotak for banking anymore
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            B
            bkashok
            from Delhi, Delhi
            Mar 13, 2020
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            Address: E-66, 2ND FLOOR , AMAR COLONY, New Delhi, Delhi, 110024

            Dear sir/madam,

            Myself ashok kumar barnwal was holding kotak mahindra bank credit card since very long time but on 4th dec.'2017 somebody has made fraud transaction of rs. 89775/- from my credit card ending card no. 0654. I immediately call to their customer care department and complaint that. They immediate block my credit card. I also sent e mail to them within 24 hrs but till the date matter has not been resolve. Even several emails sent to credit card head, ceo, crime branch delhi, rbi etc. But still my case is pending. Day before yesterday, i applied for icici bank loan and they reject our loan, due to bad credit policy. When i ask to them, they told me that you have pending dues of rs.101335.39 of kotak mahindra credit card.

            I humble request to you, kindly help me on this matter. I will thankful for that.

            Thanks and regards,
            Ashok kumar barnwal
            [protected]
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            I have block account in kotak bank brach ladwa now i am in germany and i want my block amount including interest sent to my german bank but bank manger varun is not cooperating with me i am in very tens situation because of covid19 now i want my money yo be transferred in my germany account as soon as possible
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              R
              R K Dash
              Mar 13, 2020
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              Address: EM2 / 801, BDI SUNSHINE CITY, Alwar, Rajasthan, 301019

              My name if rama krishna dash and have a kotak credit card since last 5 years. Recently i have undergone thru a open heart surgery and could not able to make the payment. Now the collection agencies are harrassing me like anything and they started calling to my sisters and relatives to pressurise me.

              Earlier i used to pay in time. But now unable to pay due to no jobs and expenses of medical treatments.

              I am very much in stress. Please help me out.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                A
                Aravind Voonna
                Mar 11, 2020
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                There was a loan in my father in law (Narayana murthy) name, but the recovery agency of your bank is calling my friends/acquaintances and stating that i took a loan from the bank and is not answering your calls.

                I spoke to the person who was calling my friends and harassing them in my name he spoke in a crude manner and said that your father in law loan is there and we will do the same thing we are doing for past three days until she pays. He is threatening will call my company and give wrong statement about me.

                I asked them to go through a legal channel but they again told me do whatever you want we will not stop.

                I have nothing to do so with the loan and i request you to stop them from calling my friends and family even if my father in law took the loan what is my fault in that.

                The agency name is shiva and calling from below numbers.

                +91 [protected]
                +91 [protected]
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  I
                  Ishan Roy Chowdhury
                  Mar 8, 2020
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                  ksec fund transfer without prior notice

                  Address: Kolkata, West Bengal

                  Dear
                  Sir/mam
                  On 8/03/2020 at morning a amount r. S 2700/- deducted from my bank account without any prior notice.
                  Ac details as follows
                  Name - abhijit ghosh
                  A/c type - savings
                  A/c no - [protected]
                  Ifsc code - kkbk0006599
                  Branch - gariahat
                  My account is few days old none of the kotak employe told me about such charges while opening my account.
                  So i want my money credited...
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                  I
                  Ishan Roy Chowdhury
                  Mar 8, 2020
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                  Address: Kolkata, West Bengal

                  Dear sir/mam,
                  On 8/03/2020 a amount worth rs.2700 debited from my account without any prior notice statement showing - fund transferrd to kse towards fees and margin.
                  Its my new account opened few days back before none of the kotak employee from gariahat branch informed me for such charges will be deducted
                  My accoount details are as follows -
                  Name - abhijit ghosh
                  A/c type - savings
                  A/c no - [protected]
                  Ifsc code - kkbk0006599
                  Branch - gariahat
                  I need my money to be credited within few days else i will be forced to take legal steps along with consumer forum complaint for such kind of fraud activity.
                  It was never expected from kotak mahindra
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    M
                    M.K.Girija
                    Mar 6, 2020
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                    Resolved

                    Address: Kotak Mahindra Bank, NIFT Campus, Madapur, Hyderabad IFS code: KKBK0007466, Hyderabad, Telangana

                    M. K. Girija
                    Crn no.[protected]

                    On day of 4th march, 2020 without any intimation and acceptance of me rs.5000/_ was debited for term deposit (Td) and rs.2, 199/_ was debited for card protection plan (Cpp) from my sb a/c. I am not at all interested at both these plans and so please cancel the both and refund the amount to my account at an earliest. Since i am a very small employee i am feeling very much hardship and difficulty with this kind of activities of your bank. Do needful at an earliest.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    Dear Customer,

                    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                    Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                    Regards,
                    CPP Team
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                      S
                      srinivas raju v
                      from Mysore, Karnataka
                      Mar 3, 2020
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                      Address: 560053

                      Dear team,

                      This is to inform you that i have an account in kotak bank and on that basis your credit card team has given me a credit card.
                      Around a 1 year ago i have a transaction of around 60k and due to some personal problem, i was unable to pay the emi on time.

                      I want to inform you that your credit card team is contacting my friend from social media and abusing them so that i will pay the amount.

                      I want to tell you that no one has the right to take contacts from social media. I request you henceforth if you contact any of my friends from social media specificly. (1) majunath pawar. (2) venky choudari (3) nirmal vijayan

                      Then i will take legal action against this.
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      Hi sir
                      Good evening
                      My account is debited with 700rs General insurance policy.
                      Without my permission or information.
                      Kotak mahindra bank alugunur branch.
                      My crn no.[protected].
                      So please take action .
                      Signature is also mandatory ...without my signature how it happened
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                        S
                        satyam057
                        from Muzaffarnagar, Uttar Pradesh
                        Mar 2, 2020
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                        Address: Indiranagar

                        Sir, i am having an account (Account number [protected]) with kmb. Branch name. Indiranagar bangalore.
                        I got debited 531 rs on 26 feb 20 for razorpay software. It was showing that, charge" ecs return on 19 feb 20. But i was having a balance of 1000 rs on 19 feb 20. So why it had been debited??? Plz go through all these transaction details for 19 & 26 feb 20. Plz do the needful and initiate the refund of 531 rs as soon as possible. Plz also brief me about it at my registered mobile number [protected].
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        All services are useless.
                        Even I visited bank, didn't got any response.
                        This bank should get close,
                        Government should take all license from them and close as soon as possible.
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                          D
                          Dipkkn
                          Mar 2, 2020
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                          Address: Shivneri nivas sn 100, Pune, Maharashtra, 411033

                          I lost my debit card. So i called and block the same. I tried to access my netbanking account it's showing banking account is block.

                          Now i tried to connect kotak customer care service it's asking me to enter pin

                          What the hell how i will get pin, if i not hv debit card.

                          I hv requested new debit card a month back
                          I hv not received yet

                          It's very dirty service provider bank.
                          I got fine charge for credit card: which i don't received anytime
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            D
                            Drgokul Raaj
                            from Bengaluru, Karnataka
                            Feb 29, 2020
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                            Address: Whitefield, 560066

                            I applied for a kotak 811 account online. After 5 days one useless guy came to my place for doing the full kyc. He was doing very fast and he changed my address and name and everything and finally my account got collapsed. I applied for a physical debit card in that also name is wrong and name is not printed. I want kotak mahindra bank manager to contact me personally and sort this issue if not i want kotak mahindra to back my debit card and delete my account and refund the money i paid.

                            The guy who came for kyc :

                            Prakash reddy
                            His number : [protected]
                            And his is from indiranagar branch bangalore

                            They can contact me in my number : [protected]
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              P
                              ParthGK
                              Feb 27, 2020
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                              Me and my family are daily getting harassment calls on behalf of kotak mahindra bank. Someone far in my family would have taken some loan which we don't even know about. These guys are calling my family members daily 50 calls and abusing us.
                              This is really irritating and even i've the recording.
                              Even when we have nothing to do with the loan why are we being harassed.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                S
                                Sivashanmugam kannan
                                Feb 26, 2020
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                                Address: Bangalore, Karnataka, 560102

                                Even after registering in Do not call form I am getting daily 3 calls do i need credit,
                                .
                                https://www.kotak.com/j1001card/CardStatus/donotcallform.jsp.
                                .
                                Even after saying I don't want credit card I am still getting calls
                                .
                                I tried to contact them through phone and the kotak customer care number says I dont have enough balance even though the unlimted call pack enabled.
                                .
                                I need to ensure i don't get any more calls asking do i need credit card
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Iam applying the job for quicker. Com from kotakmahindra bak job in warangal at shivanagar new branch opening. Register fee 1850.certificates verification fee 4999rs and user id &password security amount 6500rs.total 13350 rs. Please give me recording information clearly. I want job Or money refund
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                                My kotak 811 account, CRN[protected] has been debit blocked unnecessaily as I'm new.my money is stuck.
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                                  D
                                  disha19
                                  from Gurgaon, Haryana
                                  Feb 25, 2020
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                                  Hi team,

                                  I have been receiving calls from someone from kotak mahindra noida sector 125. Phone number - [protected]. She keeps saying that i have a pending loan from abn amro - a loan that i never took. I checked my cibil report and there's no pendency. She has been harassing me from different numbers. When i asked her to call from the branch landline, she did not. Also she hasnt mailed anything from any official email id.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    S
                                    SmdAbdul07
                                    Feb 24, 2020
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                                    ksec fund transfer

                                    Address: Kurnool, Andhra Pradesh

                                    Hi dear sir/madam,
                                    Today 23/02/2020, in my kotak bank account has been debited 100/- to ksec,
                                    Without intimation funds transferred, kindly help me,,
                                    Otherwise i will raise a complant at high court,
                                    Kindly reverse my amount into my bank account,, otherwise i will take action legally,
                                    These kind of transfer funds i never seen in any banks, kindly help me and resolve my issue,
                                    All banks are doing...
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