Kotak Mahindra Bank Complaints & Reviews

Sir, my name is laxmikant dhondubaji patole, my sbi, ahmednagar, maharastra.ac no. Is [protected] has been debited 10000x2=20000 rs. (By utr nos[protected],[protected] on dtd.[protected] during transaction through "phonepe" app linked with phone no.[protected] which right and contnued owner my friend mr. Vinod pralhad patil, panchavati nashik. Whose such [protected] phone no. Is unik and continue from last 9-10 yrs linked with only one icici bank, panchawati branch, nashik, maharastra. He has no anyone saving or current acccount at your "kotak mahindra bank"panchawati nashik.
But my transferred 20000/- rs. Amount transferrred towrong and unknown acct. No whose last 4 digits is *5920 at your "kotak mahindra bank"panchawati nashik. Of ifsc code-kkbk0001913. All this transaction is done due to miss use of my friend's phone no [protected]. Linked with kotak bank account. It is big cause to "kyc"process by your banking system and wrong banking practice by your adminstration.
Also my friend contacted to your senior officer at kotak bank, panchawati, nashik for help but they not given support in this matter. Please help me in above said probem to resolve it and get reversal my said lost amount due to wrong kyc with phone no.

Kotak bank creditcard worst in india. They have charged me 2500 rs as auto debit failure etc everymonth and it continues till now.
First of all they have give me free credot card then thay have charged me 299 as annual charge. As my balance was low and i hardly use kotak they made auto debit facilty on my account and it keep charging me everymonth 500 auto debit failure.

I have paid almost 2500 rs for their nonsense service. Cheater.

I want refund for all my auto debit failure.

After my repeat request that why the hell this auto debit failure they said it was in agreement.

Previously when i was not having there card they keep calling and telling free cards and all. But when you hardly use this they will deduct your money and charge you for all this # stuff.

My account crn number[protected]
Phone number [protected]

Korak bank creditcard worst in india. They have charged me 2500 rs as auto debit failure etc everymonth and it continues till now.
First of all they have give me free credot card then thay have charged me 299 as annual charge. As my balance was low and i hardly use kotak they made auto debit facilty on my account and it keep charging me everymonth 500 auto debit failure.

I havr paid almost 2500 rs for they nonsense service. Cheater.

I want refund for all my auto debit failure.

After my repeat request that why the hell this auto debit failure they said it was in agreement.

Previously when i was not having there card they keep calling and telling free cards and all. Byt when you hardly use this they will deduct your momey amd charge you for all this ## stuff.

Dear sir,
My vehicle no. Mh08r8588
Mobile linked with fastag is [protected].

I have passed through 3 toll plaza on 31st january but my account was not debited.
On return journey my vehicle was shown as black listed.
Please do the needful.
Names of that toll plaza are as follows -
Tasawade toll plaza

Anewadi toll plaza

Khed-shivapur toll plaza

Dear sir/madam,

I booked a mobile through flipkart and availed emi scheme offered by kotak credit card. Later i have cancelled the order but still my emi is being cut.

When i called customer care they always said someone senior will call you from 3 days but no one called.

I request you to resolve this issue in earnest as i m wrongfully debited every month over a period of 6 months for a transaction null and void.
Now complete amount has been deducted.
Customer care not responding properly
Bank is responding saying credit card belongs to other branch we dont deal with it.

Name - savitha
Credit card - [protected]
Crn[protected]

I have a saving bank account in kotak mahindra bank, nit faridabad (Haryana) branch & my a/c no. Is [protected], i had make one dd for rs. 2850000.00 on 21/01/2020 from my branch, at the time of making dd i had asked what is the charges for dd & bank representative had told me there is no charges for making dd but after four days on 25/01/2020 bank has deducted rs. 8404.00 as dd making charges.

Then i went to my branch & meet with branch manager regarding this issue, then manager has asked to that guy who told me there is no charges for making dd, the that guy told by mistake i had told this, then i lodge a written complaint to branch manager to refund my money back, then he told me he will refund rs. 2500.00 in this month & balance will be refund in april-2020 if i maintain my account balance good.

But after 20 days i didn't get any refund, please look into this matter & do the needful asap.

Made a transaction via moneygram to one of your customers since friday, 14th february 2020. Recipient claims her account has not been debited till today, 3 business days after the transaction has been paid by moneygram.

Kindly assist with resolving as i have attached the details of the transaction. I just really need to confirm if pawan's account has actually been credited and she is a fraud and denying it to me. Or if the money is actually stuck between the bank and moneygram. You can contact me on [protected]@yahoo.com.

The bank gave up on my complaint stating they can't help me as the other bank failed to respond.
The concern is about money. It's insane that a bank gives up and keeps the money with them.
They took 35 days to respond the query and nothing has been updated. The fault is from kotak bank. Is there any other superior to escalate as the money matters alot to me than to bank....

I have received 150rupees via Google pay upi to my Kotak Bank only 91 rupees credited but the statement showing 150 rupees and closing balance is also 150 rupees but my available balance is only 91 rupees where the remaining amount this is illegal . Whereas every record of transaction shows 150 rupees but my account has only 91 rupees available balance. Please take action asap and return my remaining amount.asap

As i am sohail abbas who was an x employee of kotak mahindra bank.. I was an aam sa @ kotak bank kh road branch bangalore my employee id 121890.. My manager deepthi kumari my joining date oct 31 2018 design may 6 2019 as i didnt get my relieving letter still from 1 year i m not getting job in other companies current job thr are asking relieving letter so please issue my relieving letter as soon as possible
Sohail abbas
Aam sa
121890
[protected]

I have been a victim of Fraud where this company DubaiTravelsLLC
(Mr.Akshay Mittal Sales Manager) has taken Rs 15200 from me in the name of getting my visa and airline ticket to dubai. He was not able to do either of that and asked me last moment that there is some problem and said that he will to return my money. He has since then not returned my money and has stopped taking my call.

I have proof of the money I sent to his bank account( Rs 15200) and also have a payment invoice from him ( Rs 6600).

https://dubaitravelsllc.com/

I have sent the money to this account -
Kotak Bank
A/C No : [protected]
Name : Dubai Travels LLC
IFSC CODE : KKBK0006575
CURRENT AC

My crn no. Is[protected]

On 4th feb 2020 i activated kotak credit card which i had deactivated to prevent auto-debit deduction, but somehow because of the glitch from bank, it sent the request for a new credit card than activating the deactivated credit card.
And bank charged 1500+270 (Gst) for the same.

Now they are ready to reverse 1500 amount but not the gat charge. When i have not initiated a new credit card why should i be charged even 1 rupee for kotak bank application glitch or whatever the reason is.

I have a kotak credit card with crn no.[protected] and using this cc since 2017 and no dues till november 2019. I paid rs. 8200/- on 6th of january 2020. Post that i started getting calls from recovery agencies stating they are from kotak bank specially from (+91 [protected] & 91 [protected]) person from this no. [protected] started spreading that i am a thief and i ran away by taking banks money at my neighbour and the next call ended with argument and insulting, abusive way. Which was disgusting. I told all the agent that my financial situation is gone bad hence i wont be able to pay the funds for few month once it get better i will repay entire amount as i am genuine customer of the bank since last 3 years. After that i got a call from mr. Kailash (91 [protected]) and he asked me to arrange 15k in 2 days (Sat and sun) which was not possible for me i even told him the same situation of why i am not able to pay the amount. I told him to please put the remark and ask bank to put all the necessary penalties which i will pay soon. Even i had sent him the abusive and harrashment call from the first agent which he said that is from the agency and stick with his statment of paying the funds. He told me that he have the detials of my office and the chairman of the same. Post that he spread my chairman contact details to the agency and my
Chairman started getting anonymous calls stating form kotak bank and how can you keep a employee in you compay who is thief and stole money from bank and with cheap language and conversation they ended call all the time.in a day my chairman got around 15-20 calls like this for 11th and 12th feb since early morning.

This all conversation with the agents specially from above both numbers were unfair and abided the law.

Once again i am stating that i will be paying this dues in next few month but no now as i am not in the situation to pay that. But if such harrasment call disturb my image at my workplace i might need to take serious step about my life.
I would request

You to kindly look into the same.

Regards,
Hitesh sawant

My name is sabbir sameja and i had ordered hp laptop of rs.30490/- hp 15-0239au in amazon on 20/01/2020 oder no is #[protected] and after 26/01/2020 i returned this order due to personal reason. And on 01/02/2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 3s110000000000003161304vq and told me to fill charge dispute form but kotak bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My card number is [protected]

My name is kareema. I am an new account holder in kotak bank. My account number is [protected] and crn number is[protected]. I applied for 811. My contact person was akshay pawar he suggested me to open for 10000 savings account and also told me about the benefits of this account so i opened this account because of his suggestions. After opening of account after 2-3days i told that i want to apply for the credit card so he said to me that you can apply for privy league account as it requires cheque of an amount of rupees 500000/- (5lacs) and told me about the benefits if this account and he also comitted that i will get the credit card. I also told him that i have never applied for loan or credit card before than also he said that no problem mam you will get the credit card. But now my credit card request has been declined. I am very disappointed by the kotak bank services as their employees false commits to their holder and i am unhappy from the services of kotak bank

I got a call from a lady saying she was from kotak group and that she wanted to have me interviewed the next day between 11am to 2pm for a post of recruiting officer. I had my doubts the first time because she was babbling with bengali and her english was poor to say the least. So the next day it was already quarter to 12 and i was till at home, so i got the call again from the same lady, but this time i asked her what the job entails, but she wouldn't spit a word. Instead she told me that i would be informed about the whole prospectus when i get there. So my suspicion was confirmed, and i went online straight away and tried to dig them up, and guess where i ended up? Here.
Please take care of these goons.

Sir

I am having account no. [protected] with kotak bank, vallabh nahar branch. I went to branch on 31.01.20 for passbook and meet to mr saurabh. Kotak mahindra bank take two days to issue in passbook and denied to sign and seal on photo pasted on bank passbook. Strict action may be taken against kotak bank and its employee mr saurabh.
Also no proper staff was available, maximum on leave

My name is vignesh kandhasamy
My mobile no is [protected]
My interaction id is 1778948
My credit card application no is[protected].
I applied the credit card on 29/01/2020. I got 3 verification calls and 3 physical verification (1- house, 2- office). I have recored clips of bank executives. Finally on 5/2/2020, one executive called me and asked me where to deliver the card whether in house or office? Iam doing business and iam a sole proprietor of the company. Since, iam doing trading business, i was not available in office (5th and 7th of february 2020) but executive had a chat with me over a call. After todays verification, i checked my status, it shows declined. My cibil score also is very good. Moreover i applied for kotak card based on existing hdfc credit card with limit 125000. I applied because, kotak gives best offers and rewards.
I called customer care 2 times, they dint respond properly. Really iam frustrated for this issue. Iam going to complain this issue to rbi ombudsum, consumer court with all the proofs, cibil report from transunion website and audio clips, i have. Because i want know the exact reason behind decline or reprocess my application.
If not, iamgoing to make defensive marketing against kotak bank to all my friends, families and strangers through, social media platforms and through call not to open or continue any service in kotak bank. Since you ruining peoples life.

I mailed this issue to customer support, they replied yesterday me that my application is rejected due to not attestating the kyc documents.
I remember well that, i have signed all the documents in the bank in front of credit card executive. I too have sbi, hdfc, icici cards. If not attested, you should have hold the application and called me for further process. Kotak bank calls me 3 times for verification alone another 3 times for physical verification.
I thought of opening current account in kotak by closing existing od /cc account from another bank. But never open and iam going to suit a file in rbi ombudsum and consumer court with all the proofs i have and also going to indulge in defensive marketing against kotak bank. Worst bank ever seen.
Rejecting the application for not attestating kyc documents instead of holding the application.

Dear sir,

This is request to you that please help me, so many times i visited kotak bank banjara hills branch and i have been called customer care too about my money deductions but they don't have minimum banking knowledge
Nearly kotak bank deducted and hold, my money 10, 000 rupees (Hidden charges) from my account without my knowledge but net banking statement showing as clear and nothing charged, kotak online forums also not working showing errors after complaint submission, i want refund of my every single rupee into my account.

Name: golli siva
Crn:[protected]
Mobile number: [protected]
Email: [protected]@gmail.com

Crn[protected]. I was charged 885₹/-for annual debit card fee which was never informed to me while opening account by the bank executive. Would be referring kotak escalation matrix, if reversal of 885/- not gets approved. Uninformed 885/- was debited from acc on 27th jan 2020 without any prior intimation. I didn't received any email/ msg regarding the same. Can't expect such pathetic service from kotak. No bank charges so much for even a platinum card. Don't clarify regarding the concern that the charges were for annual debit card fees etc. Only provide a firm evidence if bank has sent any email/message for such unauthorized deduction. It is a serious matter which needs to be taken into consideration urgently. It feels vulnerable that i've no security from bank itself. Bank itself deducting money without any notice. That is completely unacceptable and a offensive act.

Because of your swindle service, switching to genuine bank. Was thinking to make it a primary bank but because of such inconsiderate service never gonna use kotak ever. Nor do gonna recommend it to anyone. Never seen such avarice bank. Not even worlds best international bank charge so much for annual debit card fee. Don't deserve to serve trustworthy banking to customers. Impecunious and deceit service. Customer's gonna diminish from this counterfeit bank. Worst experience! Poor & futile bank!
Kindly reverse the amount else won't be using this bank anymore. And will be reaching to kotak senior most escalation matrix!
Awaiting for your quick response.