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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 67

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G
Gurnoorji
from Mumbai, Maharashtra
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bank cashier rude and miss behaviour

Address:Kishangarh manimajra Chandigarh, 160101

My name harman and today i am going to the bank for deposit some money in my account i i stood in the queue but the bank cashier told me to sit down, i started waiting for my turn. After that, three or four people came and deposited their money. So what he was saying on the contrary is telling me to deposit the money or else go away from the bank and start saying, i don't know how many people come to the bank, he insulted me in front of everyone...
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Q
Qwetyu
from Mumbai, Maharashtra
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pepe jeans women's skinny jeans

Address:Lakho binda compass

My name is jyoti jaiswal and i had ordered a product of rs.899 amazon brand jeans Pepe Jean woman's skinny in amazon on 25/10/2019 & i cancelled this order due to personal reason. And on 08/11/2019 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint...
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R
RAJASHEKAR S
from Mumbai, Maharashtra
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deduction of money without prior information

I received sms from kotak mahendra bank that
Transaction of rs 1399 has been made on kotak credit card xx6545 on 03-dec at oneassist consumer sol. This is done without my permission. There was also a mail from one assist team. I dont know this company and this kind u[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money...
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I
Imtiyaz Yarkhan
from Mandapeta, Andhra Pradesh
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unauthorised credit card issuance and then charging fees

Address:Tolichowki Hyderabad, 500008

Dear sir/mam

I would like to bring this to your attention that i have been issued a credit card from kotak bank without my approval. The card number [protected] crn[protected] was not even accepted when the courier guy tried to deliver it to me. I never asked for a credit card and then kotak bank issued me one and now bank is charging me an annual fee and late payment fee of 1500inr and i'm receiving text messages and...
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S
secretstar111
from Varanasi, Uttar Pradesh
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fraud person claiming to be member of kotak mahindra bank and hack my account

Address:no location, 226028

It happened on 19 december 2018. I had applied on quiker app for various home based jobs beacause i wanted one. On that day, i got a call from a woman to claimed to be a member of kotak mahindra bank. I checked the number on truecaller. It was showing the same. She told me about job that it is home based and i have to keep records etc. And further details she will tell me when i'll come to there bank office in gomtinagar. Then she asked me...
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K
kongara krishna
from Mirialguda, Telangana
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credit card application still in process over 3 months no updates

Address:H no 5-66/20/1, Street no 2, Medipally, Hyderabad, Andhra Pradesh, 500038

Dear sir,

I have submitted all my documents and i got application status number also through message and in their website the application status is showing in process still from 3 months am asking to them dispatch my card or update me the status of application

When ever i tried to call them their executive doesn't not responding properly please help me with issue

Application number[protected]br...
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S
Syed Qurathulla
from Puttur, Karnataka
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collection block

Address:Bangalore, Karnataka, 560029

Dear sir/ madam
I received the NDC letter from the bank after paying the full amount as said by the Kotak Bank. But my account is in collection block, I request the bank to update as closed account in CIBIL which is still showing as WRITTEN OFF.

Kotak bank has asked me to contact collection manager Mr Ateeq Ahmed the one who is spoiling the image of Bank and a pathetic person working for Kotak. He always disconnect the...
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A
Ankitguptasai
from Calicut, Kerala
Dec 5, 2021
This thread was updated on Dec 5, 2021
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fastag issue

Address:Solan, Himachal Pradesh, 173211

I got wrong registration number of my car on order receipt when i ordered fastag online. Fastag toll free number for individual cars not working other toll free number takes only corporate issues. Issue remains unsolved after 4 days. They dont revert on fastag. [protected]@kotak.com. Dont have branch in my hometown. Should i keep calling and mailing u guys?? I suppose there is no customer value at all. They simply dont have time to listen the...
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S
Subrat_Samal01
from Chennai, Tamil Nadu
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payment not refunded

Address:Bangalore, Karnataka

Sr#1-[protected]

The above mentioned is the service request no.
In this there was a phone pe transaction in which there was an online transaction of inr 500 from my kotak account to a vijaya bank account.

The vijaya bank account has been deactivated months ago.
Still the transaction succeeded and when i asked for recall of the money, i got the usual response:

"your ref# 1-[protected]...
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N
nirjharkundu
from Durgapur, West Bengal
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deduct 118

Ad hoc statement charge ₹118 have been deducted on 19 bangla november, 2019o
Kotak account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account.
My a/c [protected]...
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B
BhoopathiReddy
from Hyderabad, Telangana
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unusual activity on my account

Address:Hyderabad, Andhra Pradesh, 500081

Hi,

I did a transaction of 41000 in a hospital on my debit card on 19th of oct.
I don't know why but they (41000) got credited back to my account on 1st of nov, and again debited from my account on 27th of nov.

I don't know what is happening with my account. Please help over this as kotak customer care doesn't give me proper explanation on this and they are telling me to contact the merchant or visa...
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A
Aruna Kurupath
from Hyderabad, Telangana
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hr

Address:West Marredpally Road, 3B, Srinidhi Apartments, Hyderabad, Telangana, 500026

Iam an ex employee of kotak bank. My family details not updated in marsh medical site due to technical problem which i had informed hr the same day. As my father got hospitalised hr asked to go for cash claim and i had submitted all the bills to star health.in the subsequent week i got relieved from bank. It's been 6months still my claims not settled and hr giving some lame excuses. My name is k aruna. Father's name k subramanyam. Emp i'd...
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B
best2sam
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

emi amount dispute

Address:Hyderabad, Andhra Pradesh, 500001

Crn no.[protected]

Kindly find attached excel file credit card statement whereas i clearly mentioned that there are dispute amount which is not yet refund to my card even after complaint online but still no action...

Kindly reverse those amount immediately

2 emi loan amount
1 emi ongoing
1 emi cancel

Regards...
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I
IMTIYAZ UDDIN
from Noida, Uttar Pradesh
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full and final settlement for emp-118635

Address:Birgaon Raipur, 492001
Website:[email protected]

Please look into the matter regarding full and final settlement and do the needful at the earliest.
I have telephonic discussed with hr (Sachin) before 6 days back and as per discussion i am not liable to pay recover amount approx 3700/- regarding delay in processing customer bulk neft due to soft copy not received from customer end and same was telephonic informed to customer. You can also check sr which was created by me with proper...
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R
raju. B
from Hyderabad, Telangana
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loan ecs charges

Address:2-3-215/36/A, Kurmanagar,Uppal, Medchal dist, Telangana, Hyderabad, Telangana

Hi,
I have a salary accout with kotak bank and recently i have bought an home appliance from capital first emi.in jan 2019, my kotak salary account was not credited with salary as i was on leave without pay and idfc has tried to debit emi from my account twice & both failed.
This month i was debited around 1250 as ecs return charge by kotak. For the first failed transaction kotak had charged me 590 + 15% tax and for the second...
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G
goviGg
from Delhi, Delhi
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money sent by friend but not credited in my account

Address:Sector 16A, Faridabad, Haryana, 121003

Yesterday my friend had sent me 150 rs through google pay money deducted from his account and message of receiving money also received by me on my number but amount not credited in my account. I had also checked in account activity in kotak mahindra bank app there is shown that amount is received but when i checked my account balance there is zero. Upi ref no[protected]
Also closing balance in kotak app is 150 in account activity...
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S
Shrinivas Pujar
from Chennai, Tamil Nadu
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atm cw fee dom

My money will be deducted without saying and i have lost my debit card but too they are deducting money for "atm cw fee dom" wothout usage of atm how can even theey deduct money it seriously making more tense over my transaction. They even deduct more than money for the money i ll get transferred this hav become serious issue on my account. I kindly request kotak bank to see over issue and correct the problem....
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S
Sumeetk571
from Bengaluru, Karnataka
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credit card call harassment

Address:Hyderabad, Telangana

My name is pavan kumar sevakula registered under phone number [protected] with kotak mahindra bank. I have taken a credit card for which i am paying my bills regularly. However, i have been getting around 6 to 7 calls every day from a random kotak costumer support asking to pay the credit card bill. This is going berserk and i am tired of telling them and explaining my stance. Please take an action on this at the earliest. Fyi i am soon going...
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L
laj
from Jaipur, Rajasthan
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I need clarification for ad hoc statement charge 118

Address:VAISHALI NAGAR, Jaipur, Rajasthan, 302012

Ad hoc statement charge ₹118 have been deducted on 01-may-2018 from my kotak account account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account....
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P
Priyanka Mhatre444
from Pune, Maharashtra
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recovery agents are threatening to take the household items

Address:Mumbai

Does kotak bank allow their recovery agency to threaten people by saying that all your household items will be taken away if failed to pay a five digit amount in two days?
Infact, there was no reminder from the recovery cell purposely in these two months and the amount which was pending was only 4000, now they are asking for whole amount as we failed to pay the last installment....
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