Kotak Mahindra Bank Complaints & Reviews

Hi, i have been using kotak mahindra credit card since long. This year i had exhausted my kotak credit card limit, so i asked customer care to convert my total bill (1.6 lakh) into emi. At initially they accepted they request but dint give any confirmation about it, later when i called customer care they said the request hasn't really been approved so they registered my request again. Later after 4/5 months, i started getting calls from their recovery team only to find out that they are running 2 emi on the same amount, and recovery agents came to my office without permission and started making scenes that they wont go until i clear my bills on the same day itself. I had to pay 75k same day, and later when i called customer care they cancelled the wrong running emi on my request. Now i have only one emi on this credit card account, and i am asking from bank people to give me clarity over my final bills but they are not able to give any clarity by saying that they are not able to produce the emi letter. Please suggest, what should i do, i want to close this case fully?

I have applied for current account 10-15 days ago at kotak mahindra bank, wakad, pune but still i haven't received my account, i'm regularly visiting branch but they are not able to resolve the problem. Their behaviour is very irresponsible. I'm unable to make some transactions because i haven't received account yet. So i'm facing some financial losses on daily basis. I want action on kotak mahindra bank for my financial loss.

I'm receiving call from quicker side
I'm explain my complaint details
That person asking

Tell me
You want to refund or job
I'm selected job from kotak Mahindra Bank
After that person telling
Ok I'm asking from kotak Mahindra Bank
Your job is confirmed
But bank is creating your salary account
You deposit money from 25, 000
Rupees after your receiving call letter and bank account ATM, CHECK BOOK

I'M DEPOSIT 25, 000 THOUSAND RUPEES MONEY AFTER NOT ACTIVATE MY ACCOUNT NOT SENDING MY CALL LETTER
PLEASE SIR HELP ME
THAT PERSON ASKING AGAIN 3000
I'M NOT SENDING

THAT PERSON SENDING ONE SMS
YOUR REJECTED FOR 5 YEAR'S AND
COMPLAINT REGISTER IN CYBER POLICE

I'M ASKING SEND ME MY MONEY

THAT PERSON
TELLING YOUR MONEY GONE

PLEASE SIR HELP ME SIR

Please sir help me

THAT PERSON NUMBER
[protected]

Hello KotakMahindraBank,

Please unsubscribe my mobile number [protected] from receiving your unwanted SMS.

Please stop sending SMS to this mobile number immediately.

Already my mobile number is an registered DNDC entry.

So stop sending me additional SMS to me.

Thanks,
Sureshkumar.

I have made an transaction of rs 28, 997.10 through my kotak credit card transaction was failed but amount was debited from my card immediately i called to kokat customer care and raised the complaint they said that it will credited back with in 7days after 7days i called and asked them again they said that it would take 35working days my bill was generated i have paid that bill still not resolved they are telling that our team was working...

I have dont taken any credit card to ur kotak mahindra bank ur excutive arresing me continues call to my number u r rent holder has taken credit card card u pay the money has arresing me.. Pla take action to excutive other wise i have complaint consumer court...

I got call from this numbers contionously... Pls take action on him is name is suresh pls take action on him...

[protected]
[protected]
[protected]
[protected]
[protected]

Hello kotak team my name is arpan my account no [protected] mob no [protected] maine 2 saal phle kotak 811 balance account open kiya tha but saal maine account use nhi kiya jab use krna shuru kiya to wo bol the hai ki apne 811 edge account open krwaya tha jab ki maine form read krke sign kite the aur aap ke custmre care executive se bhi baat hui thi wo bol the hai ki apka 10000 wala account hai jab maine next day fr call ki to wo bol the hai ki apka account update kiya hai please solve my problem as soon as possible and contact me [protected] kam de kam 4000 rupye kat kite hai mere chlo maan let's k 10000 wala account tha lekin apne charges aur balance starting se minus me ku nhi kiya please jwab dijiye jab maine account chlana shuru kr diya after six month baad yaad aa gya k account edge hai fraud system and educated staaff all kotak bank

His is to confirm that refund for amount 2589.0000 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference # 74332749339933805145828

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

but bank customer care is not refund amazon

I have a Kotak credit card. I am paying monthly bills correctly without any delay.

My bill due date is 11th of every month But from the 1st of every month, Vinod is calling and behaving rudely. he harassing mem like anything.

I am doing IMPS it will take max 5 hours to credit the amount. But Vinod threating me like I took money fro him.

He calling on each every 5 minutes from morning to evening.

Even I told I am paying IMPS without delay. why I am getting calls like this.

If I delayed payment they KOTAK have right to ask. not this ### Vinod.
Incident Date: 9th Dec 2019

Vinod Mobile No :

+[protected]
+[protected]

This is truly Harassment.

If I ever told I will not make any payment then they have Rights. If I am paying and then getting abused calls like that then this is truly harassment. They are talking very rudely.

I have paid all my amount and now they are not giving any answer. I want my noc letter. Its all started as below.
They call me on my phone number and tell that this is your pending loan so you have to pay your remaining amount and you will get your noc letter. I have cleared it and now they are not giving any response 2-3 days they gives me excuse and now they are not picking up my call. I want my noc letter

Hi

My employee i'd was 34236.

I have worked from 04 july 2011 to 14 may 2012

I wanted the experience certificate/ relieving letter as i have only received an mail copy.

My company is not excepting the same as they need the hard copy. I dont know the proper channel from where i can get the same

Please let me know the process for getting the hard copy for the same

I have worked from 04-jul-2011 till 14-may-12 and designation at the time of leaving was deputy manager. Emp code: 34236

Hope to get positive response soon

Dear sir/madam.
Your bank was charg me ₹.118 which i not required service.
But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account. As it can be clearly seen in the screenshot attached with this mail that i have charge.

Hi this is kavya here i need refund for nmc charges march 2019 i left m old company after that i called so many times to customer car exicutive to convert t zero balance but that is not done after that i visit to kotak mahendra bank i ask him to take the request for zero balance a/c and its done after take the request he is not inform me they are will put nmc charges for 3 months in sept month in my a/c 4-9-2019 nmc april and 5-9-2019nmc may 495.73 rs deducted after that i visit to kr road branch he said i need to call customer care for rise the request i called and i ask him to speak with kotak bank person he spoke and he said i need to call after 5days i called and rise the request they refunded 420rs that time is fellow not said only they will take request for waiver then[protected] nmc april 286.20 and[protected] nmc april 279.97 ..After it deducted i called customer care to take the request he said in our side only once we can give after that we cant give u go to your home branch and raise the request before this what ever they gave mail id in website i have sent mail still i am not get reply ...see here i am asking my money only not kotak bank money ..what ever amount deducted kindly refund all the amount this is my crn number[protected] and give correct mail id to customer

Hello sir i am kotak 811 customer bank says its zero account.. But from my bank account 3 times cash deposit charges deducted as 59rs per deposit its realy cheat with customer. Amount is deducted after almost 20 25 days of deposit its realy very bad service of kotak bank... Plz return my money hope u reply early and credit deducted amount. Thank you

Name sachin pawar
Crn no[protected]
Ac no [protected]

Sir i have purchased lenovo laptop from reliance digital thane (Maharashtra) on whole finance by kotak mahindra bank.. I have paid processing fees 1300rs for it. Kotak rep said 2000rs cash back will get after 3 clear emi paid... Now its complete... But now nobudy is responding so plz give our 2000 cash back as per bank rule thank you!!
My consumer loan account number is-1184701 plz take action as early

Sir i had purchased a asus laptop from reliance digital chinchwad, pune maharashtra. A laptop price amount 95, 000/- approx. The whole amount was finance by kotak mahindra bank rep miss laxmi tiari mob no [protected] on 05 oct 2019. The rep of kotak mahindra says that rupees 2000/- will be cash back to your bank account. I was pay 800/- processing fee also. After approx 03 months i have no amount will be received. I was visit reliance digital approx 5 to 6 time and meet rep of kotak mahindra bank but they could not help me. I also shown all message received by me from kotak mahindra bank. Os you are requested please help me for giving my rupees 2000/-

Dear sir/madam.

Your bank was charg me ₹.118 which i not required service.

Ad hoc statement charge ₹118 have been deducted on 03-dec-2019 from my kotak account account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.

And when i opened account bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account. As it can be clearly seen in the screenshot attached with this mail that i have charge. Kindly explan to me the reason for the leving of this charges and refund me the charges hence wrongfully debited to my account.

Withdrawal - 118.00 rs.

Thanking you sir/madam

My name harman and today i am going to the bank for deposit some money in my account i i stood in the queue but the bank cashier told me to sit down, i started waiting for my turn. After that, three or four people came and deposited their money. So what he was saying on the contrary is telling me to deposit the money or else go away from the bank and start saying, i don't know how many people come to the bank, he insulted me in front of everyone lij strict action against those that are not so forward with any thanks harminder singh bank code kkbk0000259 nac/manimajra

My name is jyoti jaiswal and i had ordered a product of rs.899 amazon brand jeans Pepe Jean woman's skinny in amazon on 25/10/2019 & i cancelled this order due to personal reason. And on 08/11/2019 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent

I received sms from kotak mahendra bank that
Transaction of rs 1399 has been made on kotak credit card xx6545 on 03-dec at oneassist consumer sol. This is done without my permission. There was also a mail from one assist team. I dont know this company and this kind u[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 19.45hrs. 3 december 2019
Kotak credit card no. Xx6545
Oneassist relationship number :[protected].