Kotak Mahindra Bank Complaints & Reviews

I purchased fastag from kotak maindra bank online on 2nd december 2019. But till date i have not received my fastag and there is no communication and support from the bank either for the matter.
Order id: ftpgsr[protected]
Tag serial number:[protected] for vehicle no: gj11br4525
Tag id: 34161fa8203289da021bd380
Registered mo number: [protected]

Consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ
Search
search
Sign InSign in
© 2019 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

Job & CareerKotak Mahindra Bank fraud interview call process
Kotak Mahindra Bank — fraud interview call process

1 Review
New Delhi, Delhi, India
Kocharla Guru Raghavendra Kumar on Dec 3, 2018
Submit a Complaint
Respected sir,

I am k. Guru raghavendra kumar from madanapalle, andhra pradesh. Recently from one month the consultancy career support. Online from delhi called me and took interview in phone for branch operations manager in kotak mahindra bank. 4 rounds were taken including online test, 2 persons called me they said we r from kotak bank, gurgaon n said the process, said to join diploma course in banking n management n said to deposit rs.46000n they gave me receipt for this course fees from itm university. Next round rs.38000 for laptop n tab. I deposited wrongly this amount into given account which i deposited diploma course fees. They said i wrongly deposited said will be refunded after this account auditing is over n gave other account, i again deposited rs.38000 to given account. I paid rs.2850 for registration to consultancy n rs.6000 for background verification. They gave one letter in that they mentioned training will be from june 26th in hyderabad but due to non payment of gst charges they kept hold and after paying gst charges they gave me loi letter that training will be from september 20th in hyderabad. Recently i paid to them rs.20000 for gst charges n rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected]. After depositing all money process also still they r demanding rs.20000 for clearing online exam with good marks. Totally amount i sent to them is 178850.
Here particulars of the amounts i paid.

1. Date: 6-4-2018 transaction id :[protected] rs.2850 deposited to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

2. Date[protected]. Deposited via paytm imps reference number :[protected]
Rs.6000 to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

3. Date[protected] rs.10000 deposited to anilkumar lenkalapally
A/c no : [protected],
Ifsc : sbin0015517, textile park branch, warangal

4. Date :[protected] rs.20000 atm id : s5nc[protected] deposited to anilkumar lenkalapally
A/c no : [protected],
Ifsc : sbin0015517, textile park branch, warangal

5. Date :[protected] deposited via paytm imps reference number :[protected]
Rs.16000 to anilkumar lenkalapally
A/c no : [protected],
Ifsc code : sbin0015517,
Textile park branch, warangal

6. Date :[protected] rs.37600 atm id : s5nc[protected] deposited to anilkumar
Lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

7. Date :[protected] rs.400 money transfer via imps bank id :[protected] to
Anilkumar lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

8. Date :[protected] rs.38000 atm id : s5nc[protected] deposited to dussa kiran a/c no: [protected], ifsc code : sbin0007456, sbi.

Recently on[protected] i deposited rs.5000 and on 3-7-2018 rs.15000 towards gst charges total rs.20000 and on[protected] i deposited rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected].

Now they r telling cant cancel my profile n amount will not be refunded, here below r their phnos n emails and receipts of paid money in attachment.
Please do me favour n make to get my money refunded.
Phnos and emails of persons doing all this process.

Nilanjan roy - [protected], rm. [protected]@gmail.com
Namita goel - [protected], rm. [protected]@gmail.com,
Abhishek gupta - [protected], rm. Fc.[protected]@gmail.com,
Shashank rajdev - [protected], srj. [protected]@gmail.com, [protected]@kotak.com, test. [protected]@kotak.com

Haripriya - [protected]
[protected], [protected],
[protected]
Please do me favour n make them to refund my money to my bank account
My bank account details :

Andhra bank,
K. Guru raghavendra kumar,
A/c no: [protected]
Ifsc code : andb0000385,
Newtown, anantapur-515001,
Andhra pradesh.

Yours sincerely
K. Guru raghavendra kumar

[protected], [protected]

One of kotak mahindra bank account open person told me that you just have to maintain rs.10000 to maintain current account.
- lies started from this thing.
After that my rs.1100 debited after maintaining rs.10000. I contact with person who opened my account he told you have to maintain rs.25000 to maintain account. I told him to close my account he come and taken account closing request 3 times. Still account was not closed.
But on 17th december 2019 i received payment via phonepe and by mistake it will goes in kotak account and they debit rs.1935 of non maintaining account.
Account was not used since 1 year.
When i call customer care they told me that they only can reverse rs.500. So please visit any near by kotak mahindra bank branch first.
So we visit kotak mahindra bank maninagar, ahmedabad branch.
Where i told entire thing and he just me that is was your fault so we can not going to reverse any amount. Mr. Mehul kamdar (I think he think that he is owner of bank) he told in simple words aap he hota he wo karlo kuch reverse nahi milega.in customer care when i told them this is fraud i will go to consumer forum ms. Pallavi yadav said that go for it.
I want my rs.1935 back because it was not my fault.

Hi, i am shiva, i have applied fastag through kotak bank on 15th dec, i have got an order id but there is no update on it till now.

There is no update at all from even kotak or fastag.

What is the issue? When i approached bank, they are unaware... There is no information whether it is under process or not?

Fastag applied date : 15th dec 2019
Bank : done is online through kotak mahindra bank app.
Ordered id : ftpgsr[protected]ff01
Transaction ref id : 748139

Dear Sir

It has been brought to my notice by your representative Mr. Manoj kumar (his business card and our mutual conversation on whatsapp attached herewith) that someone has fraudulently used the "AADHAR CARD N PAN CARD" of my wife "Mrs. Shashi Chaudhri' to open a false bank account in one of your Rohini Branch (as was told by Mr. Manoj) for someone impersonating her.
The AADHAR registration no. of Mrs. Shashi is 5773……………
pan card no.AHF………

Please act ASAP to arrest the fraud and fraudster/s and save us from any misuse of the account. Also find out who this Mr. Manoj was since he has been avoiding our calls and not disclosing the details of the fraud account in question.

Waiting for a decisive action and a subsequent feedback from your good office.

Thanks and warm regards

Yours Faithfully

Hemant Choudhary
M- [protected]
L-23 Sector-11 Noida-201301, near metro hospital

One of kotak mahindra bank account open person told me that you just have to maintain Rs.10000 to maintain current account.
- lies started from this thing.
after that my Rs.1100 debited after maintaining Rs.10000. I contact with person who opened my account he told you have to maintain Rs.25000 to maintain account. I told him to close my account he come and taken account closing request 3 times. still account was not closed.
but on 17th December 2019 I received payment via phonepe and by mistake it will goes in Kotak account and they debit Rs.1935 of non maintaining account.
Account was not used since 1 year.
When i call customer care they told me that they only can reverse Rs.500.
i want my Rs.1935 Back because it was not my fault.

Hello, i am filling this complain for kotak credit card collection team from delhi. They are asking me pay for the credit card which i have never owned it was taken under my name providing my information. The person had left me long time back, i am unable to contact that person. The card was never been used by me.

The person name is satish and he is calling me and abusing my friends, my family and other unwanted people.

I was ready to pay 34800 to close the matter however he had made it worst and rune my reputation. His number is listed as [protected] and [protected].

When i asked for the details he denied to provide me any information, due to the phone call few people have launched fir against him and now he is apologizing with them.

Please follow on this and terminate this person or else i will again raised the fir against him.

If you want me to pay and close the matter which i actually not liable of please share the proper person from kotak bank and negotiate with me.

Regards,
Shashikant

Hello,
Complaints ID :'KMBL=[protected]'

As am requested to update my communication address through Home Branch (Thennampalayam, Tiruppur 641604) with Proof of documents and change request form but 10 days gone till now my address was not updated.
After That i Register Customer Complaints through Kotak Websites. after the bank persons called me to sent again the documents through whatsapp, i has been sent the document after one day after my complaint has closed due to whatsapp Aadhar documents was not clear. and i asked through mail i will sent to you mail for Aadhar proof but there is no response.
Conclusion : My Communication Address Change Request
Failure : As i submitted Form and Proof of Document through Home Branch What Happened? The Bank is misleading the customers time?

Thanks and Regards,
Nanthakumar S

Hi Team, My Saving Account Number- [protected]
(HITESH GOTHI) had some deduction OF RUPEES 5000rs for MAB Charges. After Discussing to my nearer branch at Malad (mumbai), they Inform me that Charges for non maintenance of minimum monthly average balance in Salary Account, which I was not aware of this thing and i am out of india so not able to access the account.
I requested you to please refund me my 5000 Rupees to my account.

Hi, i have been using kotak mahindra credit card since long. This year i had exhausted my kotak credit card limit, so i asked customer care to convert my total bill (1.6 lakh) into emi. At initially they accepted they request but dint give any confirmation about it, later when i called customer care they said the request hasn't really been approved so they registered my request again. Later after 4/5 months, i started getting calls from their recovery team only to find out that they are running 2 emi on the same amount, and recovery agents came to my office without permission and started making scenes that they wont go until i clear my bills on the same day itself. I had to pay 75k same day, and later when i called customer care they cancelled the wrong running emi on my request. Now i have only one emi on this credit card account, and i am asking from bank people to give me clarity over my final bills but they are not able to give any clarity by saying that they are not able to produce the emi letter. Please suggest, what should i do, i want to close this case fully?

I have applied for current account 10-15 days ago at kotak mahindra bank, wakad, pune but still i haven't received my account, i'm regularly visiting branch but they are not able to resolve the problem. Their behaviour is very irresponsible. I'm unable to make some transactions because i haven't received account yet. So i'm facing some financial losses on daily basis. I want action on kotak mahindra bank for my financial loss.

I'm receiving call from quicker side
I'm explain my complaint details
That person asking

Tell me
You want to refund or job
I'm selected job from kotak Mahindra Bank
After that person telling
Ok I'm asking from kotak Mahindra Bank
Your job is confirmed
But bank is creating your salary account
You deposit money from 25, 000
Rupees after your receiving call letter and bank account ATM, CHECK BOOK

I'M DEPOSIT 25, 000 THOUSAND RUPEES MONEY AFTER NOT ACTIVATE MY ACCOUNT NOT SENDING MY CALL LETTER
PLEASE SIR HELP ME
THAT PERSON ASKING AGAIN 3000
I'M NOT SENDING

THAT PERSON SENDING ONE SMS
YOUR REJECTED FOR 5 YEAR'S AND
COMPLAINT REGISTER IN CYBER POLICE

I'M ASKING SEND ME MY MONEY

THAT PERSON
TELLING YOUR MONEY GONE

PLEASE SIR HELP ME SIR

Please sir help me

THAT PERSON NUMBER
[protected]

Hello KotakMahindraBank,

Please unsubscribe my mobile number [protected] from receiving your unwanted SMS.

Please stop sending SMS to this mobile number immediately.

Already my mobile number is an registered DNDC entry.

So stop sending me additional SMS to me.

Thanks,
Sureshkumar.

I have made an transaction of rs 28, 997.10 through my kotak credit card transaction was failed but amount was debited from my card immediately i called to kokat customer care and raised the complaint they said that it will credited back with in 7days after 7days i called and asked them again they said that it would take 35working days my bill was generated i have paid that bill still not resolved they are telling that our team was working...

I have dont taken any credit card to ur kotak mahindra bank ur excutive arresing me continues call to my number u r rent holder has taken credit card card u pay the money has arresing me.. Pla take action to excutive other wise i have complaint consumer court...

I got call from this numbers contionously... Pls take action on him is name is suresh pls take action on him...

[protected]
[protected]
[protected]
[protected]
[protected]

Hello kotak team my name is arpan my account no [protected] mob no [protected] maine 2 saal phle kotak 811 balance account open kiya tha but saal maine account use nhi kiya jab use krna shuru kiya to wo bol the hai ki apne 811 edge account open krwaya tha jab ki maine form read krke sign kite the aur aap ke custmre care executive se bhi baat hui thi wo bol the hai ki apka 10000 wala account hai jab maine next day fr call ki to wo bol the hai ki apka account update kiya hai please solve my problem as soon as possible and contact me [protected] kam de kam 4000 rupye kat kite hai mere chlo maan let's k 10000 wala account tha lekin apne charges aur balance starting se minus me ku nhi kiya please jwab dijiye jab maine account chlana shuru kr diya after six month baad yaad aa gya k account edge hai fraud system and educated staaff all kotak bank

His is to confirm that refund for amount 2589.0000 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference # 74332749339933805145828

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

but bank customer care is not refund amazon

I have a Kotak credit card. I am paying monthly bills correctly without any delay.

My bill due date is 11th of every month But from the 1st of every month, Vinod is calling and behaving rudely. he harassing mem like anything.

I am doing IMPS it will take max 5 hours to credit the amount. But Vinod threating me like I took money fro him.

He calling on each every 5 minutes from morning to evening.

Even I told I am paying IMPS without delay. why I am getting calls like this.

If I delayed payment they KOTAK have right to ask. not this ### Vinod.
Incident Date: 9th Dec 2019

Vinod Mobile No :

+[protected]
+[protected]

This is truly Harassment.

If I ever told I will not make any payment then they have Rights. If I am paying and then getting abused calls like that then this is truly harassment. They are talking very rudely.

I have paid all my amount and now they are not giving any answer. I want my noc letter. Its all started as below.
They call me on my phone number and tell that this is your pending loan so you have to pay your remaining amount and you will get your noc letter. I have cleared it and now they are not giving any response 2-3 days they gives me excuse and now they are not picking up my call. I want my noc letter

Hi

My employee i'd was 34236.

I have worked from 04 july 2011 to 14 may 2012

I wanted the experience certificate/ relieving letter as i have only received an mail copy.

My company is not excepting the same as they need the hard copy. I dont know the proper channel from where i can get the same

Please let me know the process for getting the hard copy for the same

I have worked from 04-jul-2011 till 14-may-12 and designation at the time of leaving was deputy manager. Emp code: 34236

Hope to get positive response soon