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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 72

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G
goviGg
from Delhi, Delhi
Oct 11, 2019
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Address: Sector 16A Faridabad, Haryana, Faridabad, Haryana, 121003

My name is govinda. I had sent 1000 rs. To beneficiary account but not credited in beneficiary account on 26/09/2019. Transaction id is[protected]. Please help me for the reversal of the amount if not credited in beneficiary account. Beneficiary account no. Is [protected] of bank of baroda. Please help me this is the last option for me.
Thanks
+1 photos
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Oct 14, 2019
Updated by goviGg
Not yet received amount on beneficiary account.
please help to locate the amount.
If not credited to beneficiary account than reverse back in my account
Today I have not used my credit card Rs.7500/ is debited wrongly. I am not responsible for this amount please thanks and regards our mobile no [protected]
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    goviGg
    from Delhi, Delhi
    Oct 11, 2019
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    Address: Sector 16A, Faridabad, Faridabad, Haryana, 121003

    My name is govinda and i had ordered a product of rs.584.20 amazon brand shirt and vaseline lotion in amazon on 30/09/2019 & i cancelled this order due to personal reason. And on 2/10/2019 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
    +2 photos
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    My name is jyoti jaiswal and i had ordered a product of rs.899 amazon brand shirt and vaseline lotion in amazon on 19/10/2019 & i cancelled this order due to personal reason. And on 10/11/2019 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent

    complaint about charge dispute form - Comment #3598858 - Image #0
    complaint about charge dispute form - Comment #3598858 - Image #1
    My name is vidhi and i had ordered a product of rs. 2199 from amazon on 06/01/2021 & i cancelled this order due to personal reason. And on 16/01/2021 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

    complaint about charge dispute form - Comment #3813085 - Image #0
    My name is pravalika. i had Purchased a product from amazon on 8/01/2022 & i return this order due to personal reason. And on 12/01/2022 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number. the value of the product is 1128rs.So please kindly respond to this complaint it's very urgent.
    My name is PRASHANT and i had Done a jio rechargeof rs. 719 from amazon on 24/05/2022& amazon cancelled this order due to technical issue. And on 24/05/2022amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but kotak mahindra 811 bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

    complaint about charge dispute form - Comment #4001480 - Image #0
    complaint about charge dispute form - Comment #4001480 - Image #1
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      Shwetank Agrahari
      from Varanasi, Uttar Pradesh
      Oct 11, 2019
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      Hey,
      My dad took a loan from fullturn india pvt ltd of rs. 260000 @ roi 14% and the no. Of emi's fixed is 49. My dad paid 24 emi's and suddenly the news occurred that fullturn india is gone from india.
      And after 6 years. I get a call from kotak mahindra that your father have taken a loan from fullturn india and you have to pay all the dues in 2-3 days,
      I said that okk fine i will repay my 25 installment in 25 months, they said 'no pay full amount in 2-3 day or in only 2 installments.
      When i request them to give me sometime, so that i can arrange the money.. They said no.
      And after 2-3 hours, they called my relatives (I don't know how they get their phone number) and said that you know that person (Me) then you have to pay the whole amount otherwise we'll suit a file and got arrested and many more unfaithful things.
      My relative called me and asked me about this and when i called to that officer of kotak mahinder for these things. He said we'll do the same until you will not pay the full amount.
      I'm depressed right now. Please help consumer forum.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        A
        akshaydhabekar
        from Mumbai, Maharashtra
        Oct 10, 2019
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        Address: laxmi narayan housing society plot no-35 nanadanvan, Nagpur, Maharashtra, 440035

        My name is akshay dhabekar my account num is [protected] why hold account my balance please releas my hold balance in my account his problem is very longer than my account i have many difficult problem to face because your kotak bank service is low quality and chef please releas my hold balance within 24 hr and don't miss use your customer amount for your personal banking uses i know that kotak is very great bank but this bank is chef level bank they use payment of your personal banking investment i know everything why hold my account balance and athor customer balance becasue your are chef service i will call customer service [protected] but no responce and your excutive keya not responce so please refund my amount in 24hr and don't again chef level service...
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          Debashis 00
          from Burla, Odisha
          Oct 10, 2019
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          Address: Cuttack mahanadi vihar, Cuttack, Odisha, 753004

          I am the x employee of your organization
          Emp id : 66160
          I had resigned on september 26 2016 i had not served my notice period which was for 3 months i stopped going office on oct/26/2016 for that i had not received my relieving letter yet can you kindly help on this to get my relieving letter as soon as possible. I had mailed many times to hr but no one responding very sad way to deal with x employee.
          Debashis das
          [protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Till now no revert how unprofessional and while I am mailing no one is responding
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            suresh lakamsani
            from Mumbai, Maharashtra
            Oct 9, 2019
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            Address: Visakhapatnam, Andhra Pradesh, 530026

            My crn[protected]. 10days back i applied for cheque book. I got msg from u. Cheque book has dispatched, but still now i have not recieved. Speedpost people also not responding. And i applied for passbook also. I got msg u can go and collect it from ur branch. I went to branch they said passbooks are not avilable and they dont know when will the passbook availble. What can i do. What a worst experince from kotak bank. Pls solve my issue as soon as possible.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              A
              Aru_aam
              from Hyderabad, Telangana
              Oct 9, 2019
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              Address: Yapral, 500087

              The credit card has been blocked without any notice by the bank and the reasons are not being disclosed with me due to you there banks internal policies i would really like to know what is happening why my card has been blocked i tried maintaining the card all the dues on time so that i can maintain my limit along with the cibil score and let me know
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                Murali Kuchipudi
                from Hyderabad, Telangana
                Oct 6, 2019
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                Address: Hyderabad, Andhra Pradesh, 500090

                Hello team,

                I don't have any account with kotak. But these bank people are harassing me to pay other people credit card bill.

                Daily calling me personally harassing me and insulting my family members.

                Not sure why kotak mahindra people doing like very very worstly talking to me.

                From below number i am getting calls and harassing me

                Arif: [protected]

                Please do need full, still i am not understanding why i have to pay other people bank credit card bill's i never have any accounts with kotak mahindra.

                Arif telling he will. Come to office and he will do some some nonsense and he will fight with me in my office and he telling he will take off my job.

                Mentally they are harassing me and when ever i am asking to come to police station he is telling he won't come he is always telling he will come to my office only.

                Please do something, can i file case against kotak mahindra this is mentally torched for me
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Oct 07, 2019
                Updated by Murali Kuchipudi
                My mobile number [protected]
                Oct 07, 2019
                Updated by Murali Kuchipudi
                Daily calling and harassing me and saying everyday we will co.e to your home and we will harass your family members and using bad words on my family members do I need to give complaint on kotak bank in police station and court.

                I will give legal notice to kotak mahindra bank.

                Please sort this problem from bank
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                  D
                  diff_2013
                  from Pune, Maharashtra
                  Oct 6, 2019
                  Resolved
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                  Resolved

                  touch screen not working - atm

                  Address: Pimple Saudagar, 411027
                  Website: www.kotak.com/en.html

                  Hi,
                  I have noticed for last few days that the kotak mahindra bank atm at dwarka queens building near shivar chowk pune 411027 has an unresponsive or not working touch screen.

                  There are no buttons on the atm, only touch screen.

                  After inserting the card, the menu is shown on screen, however attempting to press the touch screen buttons results into nothing happening and eventually due to no response from...
                  +1 photos
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                  sana14
                  Oct 4, 2019
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                  Address: noida sec-62, Gautam Buddh Nagar, Uttar Pradesh, 201309

                  I don't have any information about that my adhar card is linked with an unknown salary account in kotak mahindra on 2015, i got to know about today (04-oct-2019) as i am working in g4s company so they have have taken details to me for opening a account but they got to know that i am registered earlier in 2015 with a salary account with minus balance so i want to close this bank i don't have any information regarding this only i know that much pllz deactivate this unknown account
                  +2 photos
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Transactions were made and being made with name
                  BILLPAYKOT-AirtelPrepaid
                  BILLPAYKOT-BSNLPrepaid
                  and same with idea prepaid of 100rs every month and twice a month.
                  Hi i Have registered many times complaint through social media and call center. but till my issue has not been resolved, really such worst service ever.
                  If i done payment every month my EMI Then how can limit is reduced with any confirmation.
                  ravi kumarsingh's reply, Sep 27, 2019
                  very very pathetic service, you guys working so ### up.
                  ravi kumarsingh's reply, Sep 28, 2019
                  til time we didn't get any solution from Bank side.
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                    Rajarshi Shukla
                    from Mumbai, Maharashtra
                    Oct 2, 2019
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                    resignation letter and noc clearance

                    Address: Bhargav state near kanpur court , kanpur nagar, 208012

                    महोदय
                    मैंने 20 sep 2019 को अपने resignation letter & noc clearance ke liye kotak life insurance company bhargav state, near kanpur court में अपना resign letter & noc के लिए एप्पलीकेशन दी थी किन्तु अभी तक कोई भी कार्यवाही नही हुई है ।
                    अतः श्री मान से निवेदन...
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                    Ronnie Bhatt
                    from Vasai-Virar, Maharashtra
                    Oct 1, 2019
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                    Address: Thane, Maharashtra, 401023

                    Money deducted but not received refund
                    I have made a upi transaction of rs10000 from kotak app to my dad account but the transaction failed and my my is deducted from my account and didn't received money on my dad account nor in my account and i have still not received the refund, please refund my money back because it is urgent
                    Transaction id:[protected]
                    +1 photos
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      Shubhu434 Singhal
                      from Delhi, Delhi
                      Sep 30, 2019
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                      Address: Roorkee road, Muzaffarnagar, Uttar Pradesh, 251001

                      Dear sir
                      I am shubham singhal have account in kotak bank i also have balance of around 30thousand in my account than why you charge me non maintenance charge without any kind of prior information how you deduct my money from my account without any valid reason. Kindly send my money back or close my account asap.
                      As i know very well we have to maintain some balance in our account so i already put 30k in my account but you guys deduct my money in the name of non maintenance charge i never use your atm i never use cheque book i never use your service but still i put my money in your account & in future i plan to put all my money in your account only but you guys broke my trust by deduct my money this is not your money without asking us how you deduct any money from my account its just because we think our money is safe so we put in bank but if this kind of things happen how we continue with kotak banks
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Dear sir

                      pls noted the point online 0 account opeining 4 month ago.
                      passbook my address send..

                      crn number :[protected]
                      phone number : [protected]
                      I have applied for a Kotak salaried personal loan and they are intially says one assist charges are revised after the 15 days from loan disbrused date. Till now the charged amount was revised to my loan account. i don't know why they are charging this on assist charge.

                      CRN: 71872281
                      Loan Disbrused Date :[protected]
                      Name- kamlesh Kumar
                      Crn no.[protected]
                      Mob. [protected]
                      Mujhe passbook air ATM card cheque book chahie bank she and home delivery address submit kar raha hu please reply jarur kijie ga
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                        Narvan Jangra
                        from Mumbai, Maharashtra
                        Sep 30, 2019
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                        Address: 2817/9 CHOTU RAM NAGAR GALI NO 1 SUKHPURA CHOWK, Rohtak, Haryana, 124001

                        Dear sir
                        I took money from atm twice and no money was withdrawn from the atm machine and my account was cut off. For this i have complain in the bank, the bankers gave me 7 days time, after the completion of seven days, i found the status that your complainant was rejected.
                        Narration - atl/0203/438052/ m g road branchindorem190619/17:52, chq/ref no[protected]
                        Amount-10000
                        Please solve this problem as soon as possible.
                        +1 photos
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          era moses
                          from Mumbai, Maharashtra
                          Sep 24, 2019
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                          Address: 400021

                          Dear team,
                          I am era moses ex employee of kotak mahindra bank mumbai my employee id was 129092and my last day with bank is on 8/9/19 but i have not received my relieving letter and full and final settlement. So i requested you to send me my experience letter and last month salary. I need it on urgent basis as i have some medical emergencies. I have spoken to her but they said it will take time. Aug month salary was also not processed. Kindly check and revert asap
                          Thanking you
                          Regards
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          I had visited to the near branch, I submitted the address proof but finally, I was received one message; address mismatch. Finally, I went bank they said your account was frozen due to address mismatch. What I desired please close my account. please kindly do the needful. MY CRN NUMBER IS [protected].
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                            vidit1984
                            from Gurgaon, Haryana
                            Sep 22, 2019
                            Resolved
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                            Resolved

                            Address: h-17a, single stoery vijay nagar, New Delhi, Delhi, 110009

                            The manager,
                            Kotak mahindra bank card division,
                            Kotak infiniti, infinity park, general a k vaidya marg, off western express highway, malad east, mumbai, india, 400097

                            Credit card no..[[protected]]
                            Name:.. Dharmendra singh

                            We would like to inform you that i am utilizing your bank’s credit card for last 3 years. Due to some my health problems actually i have operated a surgery that is why i couldn't payment on time from last 4 to 5 months. I were adimt in hospital many time in this duration so please
                            I kindly request you to waive off the late fee, financial charges, all other tax from may 2019 to till date as a good will gesture to a loyal customer of yours.

                            Incase you are not making waiver off the above charges, then i will surrender the credit card which please note

                            Please do the needful.

                            Thanking you,

                            Yours faithfully,

                            Dharmendra singh
                            H_17a, single stoery
                            Vijay nagar delhi
                            Pin-110009
                            Mob. [[protected]]
                            Email. Dharmendra. [protected]@gmail.com
                            Feb 20, 2020
                            Complaint marked as Resolved 
                            I did not get any revert from bank side .they did not resolve my problem still.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Jan 02, 2020
                            Updated by vidit1984
                            The manager,
                            Kotak mahindra bank card division,
                            Kotak infiniti, infinity park,
                            general a k vaidya marg,
                            off western express highway,
                            malad east, mumbai, india, 400097

                            I wish to bring to your kind notice the according last complaint.I kindly requested you to waive off the late fee, financial charges, all other tax from may 2019.but my some charges waived off .
                            i have made minimum payment recently if you will not waive off charges .i will be unable outstanding payment.
                            i had told you already everything.actually my illness was not well because of i left my job that is why i could not payment on time but now is everything is ok.
                            i want to make sure in future my payment will be not delay.
                            i humbly request this time waive off my all charges.

                            thanks
                            warm regard
                            dharmendra singh
                            On 13 September bank deducted 207 rupees and 6 September bank deducted 59 rupees
                            My Credit Card appliation is being rejected and I am not sure about the reason.
                            I want to know the exact reason why my credit card is being rejected.
                            Bank is reluctant to give me the detail when I contact them.
                            Application No:[protected]
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                              Rajarshi Shukla
                              from Mumbai, Maharashtra
                              Sep 22, 2019
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                              Address: Kanpur, Uttar Pradesh, 208001

                              महोदय
                              मैंने अपने कोटक 811 एकाउंट से नेट बैंकिंग पिन ऑनलाइन जनरेट किया था जो कि कोरियर के माध्यम से आना था तत्पश्चात मेरे खाते से कोरियर का 61 रुपये चार्ज भी कट गया किन्तु कोरियर अभी तक मुझे मेरे स्थाई निवास पर प्राप्त नही हुआ है ।
                              अतः श्री मान से निवेदन है कि उचित व शीघ्र कार्यवाह की जाए अन्यथा मैं अपना कोटक 811 एकाउंट बन्द करवा दूंगा ।
                              धन्यवाद
                              Crn no[protected]
                              Account no - [protected]
                              Name - rajarshi shukla
                              Mobile no - [protected]
                              Email - [protected]@gmail.com
                              +1 photos
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              The account was open by mistake only
                              No proper response in credit card section and no indimation about the actual process of a card .very worst answer in chennai adayar branch credit card section
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                                Ramanathan G
                                from Chennai, Tamil Nadu
                                Sep 20, 2019
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                                Address: 600044

                                My name is ramanathan g

                                Loan ref no: spln[protected]
                                Customer relationship number: 76738988
                                I have applied a personal loan balance transfer in the june 2017. My personal loan got approved and i received the welcome kit and the repayment schedule on july 2nd 2017

                                After that i did not receive the cheque for the balance transfer. When i asked the person he said loan got rejected. No one informed me the reason for the rejection.in cibil also it is reflected like i brought a loan of 10 lakhs.

                                Also, i went to the omr loan branch i met the staff he also did not say the exact reason

                                Again, i applied the loan last week in your bank now it is got rejected due to my previous loan got rejected.

                                I would like to know the reason for the rejection. Also i would like to raise the high level complaint against kotak mahindra bank for not providing proper reason for the rejection.

                                Thanks,
                                Ramanathan
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  naveenkumar183
                                  from Gurgaon, Haryana
                                  Sep 20, 2019
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                                  Address: room no. 302, tulip purple, Housr, 122103

                                  Upi transaction failed but money got deducted from my account. Please help in the issue... Transaction id :[protected]
                                  It was upi transaction done through kotak mobile banking app and uptil today my money has not been refunded to me. Please help me with the above issue... I have attached the screenshot of the failed transaction. It was done on 16 of september to [protected]@ybl...
                                  +1 photos
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Why the blood he'll deducted 2 times of money tbms charges yesterday
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                                    bks235
                                    from Mumbai, Maharashtra
                                    Sep 18, 2019
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                                    Address: Unitech info space tower 6A Gurgaon, 122016

                                    Hi team,

                                    I am writing this in very serious note that when i have opened saving account though your sales executive rahul they told me i will give you the bottle and pen but i chasseing with them from last three days but he is just playing with me. So please don't activate my account. However they have given to my manager 3 gift and when i ask to give same gift then he is not talking in proper way.

                                    So please don't activate my account.

                                    Thanks
                                    Bablu kumar singh
                                    [protected]
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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