| Address: Rajkumar road, Bangalore, 560021 |
Number: [protected]
Crn:[protected]
I have borrowed a loan from a company called shub loan. Hence on 4th of every month is my ECS date, i had maintained the amount but due to some problem in the bank, they have deducted 852 Rs which i was not aware, a very next day i got message from my bank:
"We are unable to process your ECS request from A/c XXXX1946 for Rs. 2730.00 due to Insufficient Balance. For more details please visit your nearest branch"
It was assured my account was zero balance since it is salary account, and I was not aware until this ECS was declined due to insufficient balance, what is this new charges imposed on my account and why didn’t the bank inform me before and due to this, I couldn’t pay my EMI on time, kindle resolve and explain me issue, and you people know if loan not paid on time that would seriously impact on my credit score.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jun 12, 2019
Updated by Ajithkitty i havent got any reply from the bank still