Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Nov 7, 2025
Complaints 4828
Resolved
1327
Unresolved
3501
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Mahindra Bank reviews & complaints page 78

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rashika Bindal
from Mumbai, Maharashtra
Jun 17, 2019
Report
Copy

Address: 352/12, KRISHNA COLONY, street no. 11 (backside) GURGAON, HARYANA 122001, 122001

I'm being harassed and abused by 2 of your executives. Even by calling several times to your customer care nobody is ready to help..I'll raise a complaint in women call against this. They are using very bad language. Whenever I call and ask any of your customer care executives to make me talk to one of your head mgt they disconnect the call or either keep me on hold for 20-25 minutes and come up with a reply that head mgt is not available. These are the services you're providing to a customer . Call me as soon as possible: [protected].
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    dattatray surywanshi
    from Mumbai, Maharashtra
    Jun 16, 2019
    Report
    Copy

    Address: VILLAGE MALAD (E), 400097

    Sir last four month se mera salary late hora he is ke wasje muje Card payment karne me problem ho ra ta Lekin ye kotak Card ke log Sunte hi NAHI Abhi ke abhi paise do NAHI to aap ke ghar aayenge our phone kar ke bol re tera baap paise bhare .ga Kya.teri maa ko bol paise dene ko ghar par ake kotak bande aaju baju me tamacha karte he.unko bolu tu kuch sunte hi nahi phone kar ke gandi gandi galiya dete he.our to our wife ko BHI phone kar ke gandi gandi baat karte he bol te tere par udya hoga paisa tu De fir unko bola Sir abhi nahi he to bol te bhik mango our paise do bhohot pareshan kar te he ye log.
    Abhi to aaisa lagta he susait kar lu
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anurag6134
      from Varanasi, Uttar Pradesh
      Jun 16, 2019
      Report
      Copy

      Address: 120/1, Preetam Nagar, Sulem Sarai, Allahabad, Allahabad, Uttar Pradesh, 211011

      On yesterday I did three transactions via my Kotak Bank Account to my SBI through UPI two transactions was made but one which shown failed but still that amount of Rs 1000 not reflected in my account so I am worried about that my Kotak Bank Account Number [protected] so I would like to resolve my concern asap.
      That transactions was made by 6PM approx where I did two transactions where both amount was same second one I have no issue but first one disappoint me.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nupoorsingh
        from Tiruvannamalai, Tamil Nadu
        Jun 15, 2019
        Report
        Copy

        Address: Pune, Maharashtra, 411047

        Hi
        I got offer for Branch Operation Manager at Kotak mahindra bank in pune through shine.com on 4th june 2019. I gave 2 rounds of interview(Telephonic and online test) after submitting 1600 to the consultancy and after the rounds they said you are selected and asked for security money for background screening. I have doubt because i have never seen any company asking for money just for background verification. Also they sent me mail with id like [protected]@kotakbank.in and [protected]@protonmail.com which is a disposable/bounceback email. so i find it fishy.
        kindle do the needful.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        I CA holder i open ac 1 month but atm & nett bank tragenation not recived to my & bank i say MR kotak bank employ he say fill the from & atm & net banking recived to your adress but 10 day i not recived any one so please give atm or closed my ca thank you
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vishnucv2
          from Mumbai, Maharashtra
          Jun 14, 2019
          Report
          Copy

          stop unwanted sms

          Hello Kotak Bank,

          I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

          I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
          My mobile number is...
          Helpful
          176 other people found this review helpful
          176 found this helpful
          13 Comments
          Report
          Copy
          J
          Jasmeet Rai
          from Ahmedabad, Gujarat
          Jun 14, 2019
          Report
          Copy

          Address: Chandan house, nr mithakhali six road navrangpura, Ahmedabad, Gujarat, 380009

          Hi I'm visited your "Mithakhali Ahmedabad Gujarat India" branch and at there I've met with Mr. Sanjay and I'm complaining him to change my mail Id, name and Mobile number so he takes too much time to fill up our request form he has taken approx 2 hours. And after that he has some error to helping us, I didn't know about that you are having very low manpower of that branch, and I also didn't know that what's the issues are going there. I hope I'm very busy person so that past 2 hours was very important for me.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            jeevarajp
            from Hosur, Tamil Nadu
            Jun 13, 2019
            Report
            Copy

            Address: 1544, nRUPATUNGA rOAD SRINIVASNAGAR 4TH CROSS, Bangalore, Karnataka, 560072

            Kotak people are calling me continously for loan repayment which is not taken by me. After visiting bank many times and provoided the details by mail this issue is not getting sorted out.These People have spoiled my cibil score and i am not getting loan in any bank. After provoiding all details again these peple are ordering me to visit the branch. Earlier this fake loan was followed by RBL bank once the details was provoide the cleared the account and sent me the clearence letter which is been shared to kotak bank, but there is no replay from them insted their loan recovery team is calling me and harrasing me.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              Tushar sarsai
              from Ahmedabad, Gujarat
              Jun 13, 2019
              Report
              Copy

              Address: Bapunagar Kotak bank, Ahmedabad, Gujarat, 380024

              My Name Is Tushar Ribadiya I Had Open 811 Account online Then i Was Transfar Amt 6100 In new Account Credit After Thet To much Problem With My near Branch Bapunagar . I Am Going To Much Time In Bapunagar branch But they staff Is Very Bed His Name is Atul patel And Kyc Person Rudly behvior With Me And Not Given Proper Answer i Also Submited All My Kyc Document But Staff is Very Bed That Why I Deicied To Close My Account.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              His agent give me wrong information about police and fraud 50000
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nidhika Bhakta
                from Mumbai, Maharashtra
                Jun 13, 2019
                Report
                Copy

                Address: New Delhi, Delhi, 110019

                Hi Team,

                I see this account is still open I want you to close ([protected]) this account with immediate effect. Also the DEMAT account needs to be closed linked with this account.

                I visited this branch last weekend and was advised to credit some amount of money to my account as a part of the process. However I don't want to use this account in any from nor the DEMAT account.

                At the time of signing the documents, I was informed that this would be a Zero savings account with no other accounts linkage. However now I see the above DEMAT account linked with this account.

                Appreciate your quick action on this:

                Regards

                Nidhika Bhakta.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Jun 13, 2019
                Updated by Nidhika Bhakta
                Hi Team,

                I see this account is still open I want you to close ([protected]) this account with immediate effect. Also the DEMAT account needs to be closed linked with this account.

                I visited this branch last weekend and was advised to credit some amount of money to my account as a part of the process. However I don't want to use this account in any from nor the DEMAT account.

                At the time of signing the documents, I was informed that this would be a Zero savings account with no other accounts linkage. However now I see the above DEMAT account linked with this account.

                Appreciate your quick action on this:

                Regards

                Nidhika Bhakta.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  akash lalwani
                  from Mumbai, Maharashtra
                  Jun 11, 2019
                  Report
                  Copy

                  Address: 421003

                  Very bad behaviour of manager and staff non responsive manager i submit complain for managar he called my dad and spoken bad words to him i have the recording of the call between managr and my dad the manager called my dad and saying why you filled a complaint against me please see this matter this also incident is of kotak bank ulhasnagar branch and the staf[censored]nresponsive my dad called the staaff from 25 to 30 time she didnt picked up single call and i reached to the branch the staaff was having tea in the office hour i was like the play group of kids means such a bad staaff are there is dispute because my dad refuse to give them tha policy as they cant complete theri target so they started the bad behaviour means this is the direct blackmailing to the customer now manager is saying abi dekh tera account kaisa karta hu what kind of launge is this the strict action should be taken
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Dear Customer, Your Kotak 811 A/c no. ending with XXXX3624 has been blocked due to discrepancy observed in the Full KYC Form cum MITC signed by you. For more details click here www.gs.im/k/?t=ERpWOyEt2eQ. We request to submit documents within 30 days, failing which the account shall be closed.

                  misbehaving behaviours of manager and staff - Comment #3457010 - Image #0
                  Mangesh Bhogale's reply, Jun 12, 2019
                  Open my 811 account
                  I have already two bank account of zero balance. That is causes I didn't need my kotak mahindra bank account. Plz deactivate the account permanently. [protected]. Mob. Number
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    DevSona
                    from Ahmedabad, Gujarat
                    Jun 11, 2019
                    Report
                    Copy

                    Address: Ahmedabad, Gujarat, 079

                    We have purchased Daikin AC air conditioner in January Month and that time Cash back of Rs.2500/- was applicable on this product after 3 EMI
                    My 4th EMI also deducted but no cash back reflect in my account.

                    I have called many time to Customer care number and mailed also but can't get any proper response from their side.
                    I don't know what should i do?

                    Please do the needful.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      Lalith Joshi Bandi
                      from Hyderabad, Telangana
                      Jun 11, 2019
                      Report
                      Copy

                      Address: KUKATPALLY BALAJI NAGAR, 500072
                      Website: [email protected]

                      Dear sir,
                      iam Bandi Anand account holder of kotak mahindra bank .i was faced with ATM withdrawal problem .i made a transaction 22/04/2019 in ATM of rs 40, 000 first transcation was 20, 000 it was successfull .and the second trancastion was made same from the atm but from account has being debited from my account but there is no amount from the atm i informed to security but hr replied its servor problem .immediately i a raised a complaint in bank but they refused to take the complaint told to inform through online i raised a complaint through online but transcation has done and they took 10 days of time but it almost 50 days over there is no response from the kotak mahindra bank .i wnet to meet bank manager but atlast he said there is no extra amount in the bank how it could possible .its kotak servor problem becoz of them i a facing the problem ima suffering here short age of amount
                      i kindly request you all to take a severe action against these bank people .
                      BANDIANAND
                      [protected]
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        B Sampat
                        from Mumbai, Maharashtra
                        Jun 11, 2019
                        Report
                        Copy

                        Address: They are not disclosing, 400703

                        My wife is getting call from land line no.[protected].Mr. Ravi claiming to be the representative Kotak Bank regarding Citibank Outstanding where there is no outstanding. She informed to talk to me. He is reluctant and using abusive language and calling all other offices and talking to them abusing her. I call ing several time to the same number they are reluctant to talk to me. All this amounts to outraging the modesty of the woman and accordingly, I am lodging the police complaint and need their office address to meet that Ravi to take further appropriate action against him.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          bhawana gawade
                          from Badlapur, Maharashtra
                          Jun 7, 2019
                          Report
                          Copy

                          Address: Badlapur, Jaunpur, Uttar Pradesh, 421503

                          Since i got my credit card i have not even open the pin and m not used it till now but still from last 4 months i am receiving msg for payment .
                          customer care said that the card is used in amazon prime on 10 of every month
                          what a big fraud ...
                          asking me payment of 2800 something without even using it.
                          need to correct it .as i am not at all liable to pay this bill.
                          worst ever service... kotak bank is such a hazard.
                          and i will surely not going to pay it at any condition.
                          kindly take action strict action against it...
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            priya261294
                            from Mumbai, Maharashtra
                            Jun 7, 2019
                            Report
                            Copy

                            Address: yerwada, Pune, Maharashtra, 411006

                            Hi Team,

                            I had to transfer a sum of 9600 to a person .I used google pay and it got transfer to some other person thinking him to be the right one but later came to know the amount has not been sent to the right person.

                            This amount is huge for me.I want it back.Also that person is not picking up my call.Please help me in this case.

                            I want to reverse the transaction as the transfer was not intentional.

                            Please let me the steps to get the money back.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Girish Kandhari
                              from Mumbai, Maharashtra
                              Jun 6, 2019
                              Report
                              Copy

                              Address: Ahmedabad, Gujarat, 380054

                              1 I have Been Charged 118rs. Multiple times in my daughter minor saving account no [protected].
                              These charges are of rd installment failure. I was told by Ex.Branch Manager Kunal Uttamsingh that close your rd as you are been upgraded to privy you dont need to maintain rd & he has reversed rd amonut and closed my rd and told me minimum 10 times that your charges will be reversed.i was maintaing my rd but he told me that no need to pay in rd.

                              2. Debit Card Charges in 2current account which was told 100 times that it will be reversed by evening every time i got same answer by Bm Kunal Uttam Singh.

                              3. I was fooled for six month for privy account. Your account will be upgraded to privy today.again i call after one week it would be upgraded by evening i recived same answer for six month.

                              4. Grouping of accounts was done in two groups.
                              I was told all accounts will be grouped in one group. which was totally wrong commitment

                              5. Big Fraud was done by Mr nikhil while opening my daughter demat account. I was told that account is totally free no annual charges in account. big thing was that he come to my house and told sir need 500 rs cheque for opening of demat account which will be reversed in saving account after opening account i was told by same person mr.nikhil that are account opening charges. There was no answer from Bm Kunal Uttamsingh for reversal of 500rs.

                              I have visited branch twice or thrice a month and there is same answer from branch manager today evening your charges will be reversed. And now there was one new news that kunal uttamsingh was transferred to some another branch

                              I am fooled many times but i was letting it go but now it is enough

                              Please Resolve all my problem asap
                              Else i have to go legally with bank

                              Regards
                              Girish Kandhari
                              M.[protected]
                              [protected]@gmail.com

                              ACCOUNT IN KOTAK MAHINDRA BANK
                              JUDGES BUNGLOW BRANCH AHMEDABAD
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Girish Kandhari
                                from Mumbai, Maharashtra
                                Jun 6, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: f/74 GoyalComplex nr sandesh press, Ahmedabad, Gujarat, 380054

                                1 I have Been Charged 118rs. Multiple times in my daughter minor saving account no [protected].
                                These charges are of rd installment failure. I was told by Ex.Branch Manager Kunal Uttamsingh that close your rd as you are been upgraded to privy you dont need to maintain rd & he has reversed rd amonut and closed my rd and told me minimum 10 times that your charges will be reversed.i was maintaing my rd but he told me that no need to pay in rd.

                                2. Debit Card Charges in 2current account which was told 100 times that it will be reversed by evening every time i got same answer by Bm Kunal Uttam Singh.

                                3. I was fooled for six month for privy account. Your account will be upgraded to privy today.again i call after one week it would be upgraded by evening i recived same answer for six month.

                                4. Grouping of accounts was done in two groups.
                                I was told all accounts will be grouped in one group. which was totally wrong commitment

                                5. Big Fraud was done by Mr nikhil while opening my daughter demat account. I was told that account is totally free no annual charges in account. big thing was that he come to my house and told sir need 500 rs cheque for opening of demat account which will be reversed in saving account after opening account i was told by same person mr.nikhil that are account opening charges. There was no answer from Bm Kunal Uttamsingh for reversal of 500rs.

                                I have visited branch twice or thrice a month and there is same answer from branch manager today evening your charges will be reversed. And now there was one new news that kunal uttamsingh was transferred to some another branch

                                I am fooled many times but i was letting it go but now it is enough

                                Please Resolve all my problem asap
                                Else i have to go legally with bank

                                Regards
                                Girish Kandhari

                                ACCOUNT IN KOTAK MAHINDRA BANK
                                JUDGES BUNGLOW BRANCH AHMEDABAD
                                Jun 6, 2019
                                Complaint marked as Resolved 
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Jun 06, 2019
                                Updated by Girish Kandhari
                                Not resolved
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ajithkitty
                                  from Bengaluru, Karnataka
                                  Jun 6, 2019
                                  Report
                                  Copy

                                  Address: Rajkumar road, Bangalore, 560021

                                  Number: [protected]
                                  Crn:[protected]

                                  I have borrowed a loan from a company called shub loan. Hence on 4th of every month is my ECS date, i had maintained the amount but due to some problem in the bank, they have deducted 852 Rs which i was not aware, a very next day i got message from my bank:

                                  "We are unable to process your ECS request from A/c XXXX1946 for Rs. 2730.00 due to Insufficient Balance. For more details please visit your nearest branch"

                                  It was assured my account was zero balance since it is salary account, and I was not aware until this ECS was declined due to insufficient balance, what is this new charges imposed on my account and why didn’t the bank inform me before and due to this, I couldn’t pay my EMI on time, kindle resolve and explain me issue, and you people know if loan not paid on time that would seriously impact on my credit score.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Jun 12, 2019
                                  Updated by Ajithkitty
                                  i havent got any reply from the bank still
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nagmani pandey
                                    from Amritsar, Punjab
                                    Jun 5, 2019
                                    Report
                                    Copy

                                    Address: 1153,surjeet singh nagar, Stno1 city garden colony, Giaspura, Ludhiana, Punjab, 141016

                                    The credit card department do the fraud about card payments and not give the card statement payments and blackmailing to loss your cibil score and your name is listed in defaulted customers list. I requested the bank from last 5 months and he is not solve my problem. And day by day penalty are increased. So i request please solve my problem as per request. I want to give all payment according to my statement. I agree to pay but the bank don't provide me statement. Plz plz solve my problem. I shall be thankful to you for this
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Jun 05, 2019
                                    Updated by Nagmani pandey
                                    Credit card number is [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sajidp982
                                      from Vasai-Virar, Maharashtra
                                      Jun 5, 2019
                                      Report
                                      Copy

                                      Address: Thane, Maharashtra, 401209

                                      I have been charged as tbms, and i did not get any notification or sms or mail. At the time of acccount opening, it was said that zero balance account, now from bank, without any notification, i have been charge tbms charge of random amount. I need resolution on this.[protected] is my crn. I was charged on 14th may of rs. 22/-. Also transaction have done, are not in monthly statements. I don't know where my money is been used. I did not used it. But when i transfered some rupees in my account. There was less amount received in my account. Also not showing anything where my meney is settled or used or paid. This kind of fraud is not expected from bank. I need full resolution in this matter. Asap do something about it.
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit