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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Feb 5, 2026
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D
drsatishn76
from Pune, Maharashtra
Jun 19, 2019
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Address: mulund west, Mumbai City, Maharashtra, 400080

I have no relationship with Kotak Bank. but in the past few months, executives of Kotak Bank have been calling me and asking me to pay for an ABN AMRO card which i terminated 14 years back with full and final payment receipt. I called up Kotak bank, but they have not been helpful as I'm not an existing customer and not in their database. The calls are from Kotak bank, sector 125, Noida and I’m threatened with spoiling credit score. I’m a busy professional and my time is precious.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Hvij
    from Surat, Gujarat
    Jun 18, 2019
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    Hi my kotak 811 account is closed and my money was stuck in there and your officials not giving any answers they said I do receive the amount through dad it's been 4-5 months and still I've not received anything resulting into losses so u guys better return of my money with compensation of troubles u caused me my ACC is closed by u guys on 28 of March 2019 and I've written a complain to consumer court service so u guys better give my money back either ready for the consequences I've all the proofs against u kotak it's a request plz I've seen a lot of troubles
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      R
      Rashika Bindal
      from Mumbai, Maharashtra
      Jun 17, 2019
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      Address: 352/12, KRISHNA COLONY, street no. 11 (backside) GURGAON, HARYANA 122001, 122001

      I'm being harassed and abused by 2 of your executives. Even by calling several times to your customer care nobody is ready to help..I'll raise a complaint in women call against this. They are using very bad language. Whenever I call and ask any of your customer care executives to make me talk to one of your head mgt they disconnect the call or either keep me on hold for 20-25 minutes and come up with a reply that head mgt is not available. These are the services you're providing to a customer . Call me as soon as possible: [protected].
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        D
        dattatray surywanshi
        from Mumbai, Maharashtra
        Jun 16, 2019
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        Address: VILLAGE MALAD (E), 400097

        Sir last four month se mera salary late hora he is ke wasje muje Card payment karne me problem ho ra ta Lekin ye kotak Card ke log Sunte hi NAHI Abhi ke abhi paise do NAHI to aap ke ghar aayenge our phone kar ke bol re tera baap paise bhare .ga Kya.teri maa ko bol paise dene ko ghar par ake kotak bande aaju baju me tamacha karte he.unko bolu tu kuch sunte hi nahi phone kar ke gandi gandi galiya dete he.our to our wife ko BHI phone kar ke gandi gandi baat karte he bol te tere par udya hoga paisa tu De fir unko bola Sir abhi nahi he to bol te bhik mango our paise do bhohot pareshan kar te he ye log.
        Abhi to aaisa lagta he susait kar lu
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          A
          anurag6134
          from Varanasi, Uttar Pradesh
          Jun 16, 2019
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          Address: 120/1, Preetam Nagar, Sulem Sarai, Allahabad, Allahabad, Uttar Pradesh, 211011

          On yesterday I did three transactions via my Kotak Bank Account to my SBI through UPI two transactions was made but one which shown failed but still that amount of Rs 1000 not reflected in my account so I am worried about that my Kotak Bank Account Number [protected] so I would like to resolve my concern asap.
          That transactions was made by 6PM approx where I did two transactions where both amount was same second one I have no issue but first one disappoint me.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            N
            nupoorsingh
            from Tiruvannamalai, Tamil Nadu
            Jun 15, 2019
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            Address: Pune, Maharashtra, 411047

            Hi
            I got offer for Branch Operation Manager at Kotak mahindra bank in pune through shine.com on 4th june 2019. I gave 2 rounds of interview(Telephonic and online test) after submitting 1600 to the consultancy and after the rounds they said you are selected and asked for security money for background screening. I have doubt because i have never seen any company asking for money just for background verification. Also they sent me mail with id like [protected]@kotakbank.in and [protected]@protonmail.com which is a disposable/bounceback email. so i find it fishy.
            kindle do the needful.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            I CA holder i open ac 1 month but atm & nett bank tragenation not recived to my & bank i say MR kotak bank employ he say fill the from & atm & net banking recived to your adress but 10 day i not recived any one so please give atm or closed my ca thank you
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              V
              vishnucv2
              from Mumbai, Maharashtra
              Jun 14, 2019
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              stop unwanted sms

              Hello Kotak Bank,

              I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

              I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
              My mobile number is...
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              J
              Jasmeet Rai
              from Ahmedabad, Gujarat
              Jun 14, 2019
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              Address: Chandan house, nr mithakhali six road navrangpura, Ahmedabad, Gujarat, 380009

              Hi I'm visited your "Mithakhali Ahmedabad Gujarat India" branch and at there I've met with Mr. Sanjay and I'm complaining him to change my mail Id, name and Mobile number so he takes too much time to fill up our request form he has taken approx 2 hours. And after that he has some error to helping us, I didn't know about that you are having very low manpower of that branch, and I also didn't know that what's the issues are going there. I hope I'm very busy person so that past 2 hours was very important for me.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                J
                jeevarajp
                from Hosur, Tamil Nadu
                Jun 13, 2019
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                Address: 1544, nRUPATUNGA rOAD SRINIVASNAGAR 4TH CROSS, Bangalore, Karnataka, 560072

                Kotak people are calling me continously for loan repayment which is not taken by me. After visiting bank many times and provoided the details by mail this issue is not getting sorted out.These People have spoiled my cibil score and i am not getting loan in any bank. After provoiding all details again these peple are ordering me to visit the branch. Earlier this fake loan was followed by RBL bank once the details was provoide the cleared the account and sent me the clearence letter which is been shared to kotak bank, but there is no replay from them insted their loan recovery team is calling me and harrasing me.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  T
                  Tushar sarsai
                  from Ahmedabad, Gujarat
                  Jun 13, 2019
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                  Address: Bapunagar Kotak bank, Ahmedabad, Gujarat, 380024

                  My Name Is Tushar Ribadiya I Had Open 811 Account online Then i Was Transfar Amt 6100 In new Account Credit After Thet To much Problem With My near Branch Bapunagar . I Am Going To Much Time In Bapunagar branch But they staff Is Very Bed His Name is Atul patel And Kyc Person Rudly behvior With Me And Not Given Proper Answer i Also Submited All My Kyc Document But Staff is Very Bed That Why I Deicied To Close My Account.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  His agent give me wrong information about police and fraud 50000
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                    N
                    Nidhika Bhakta
                    from Mumbai, Maharashtra
                    Jun 13, 2019
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                    Address: New Delhi, Delhi, 110019

                    Hi Team,

                    I see this account is still open I want you to close ([protected]) this account with immediate effect. Also the DEMAT account needs to be closed linked with this account.

                    I visited this branch last weekend and was advised to credit some amount of money to my account as a part of the process. However I don't want to use this account in any from nor the DEMAT account.

                    At the time of signing the documents, I was informed that this would be a Zero savings account with no other accounts linkage. However now I see the above DEMAT account linked with this account.

                    Appreciate your quick action on this:

                    Regards

                    Nidhika Bhakta.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Jun 13, 2019
                    Updated by Nidhika Bhakta
                    Hi Team,

                    I see this account is still open I want you to close ([protected]) this account with immediate effect. Also the DEMAT account needs to be closed linked with this account.

                    I visited this branch last weekend and was advised to credit some amount of money to my account as a part of the process. However I don't want to use this account in any from nor the DEMAT account.

                    At the time of signing the documents, I was informed that this would be a Zero savings account with no other accounts linkage. However now I see the above DEMAT account linked with this account.

                    Appreciate your quick action on this:

                    Regards

                    Nidhika Bhakta.
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                      A
                      akash lalwani
                      from Mumbai, Maharashtra
                      Jun 11, 2019
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                      Address: 421003

                      Very bad behaviour of manager and staff non responsive manager i submit complain for managar he called my dad and spoken bad words to him i have the recording of the call between managr and my dad the manager called my dad and saying why you filled a complaint against me please see this matter this also incident is of kotak bank ulhasnagar branch and the staf[censored]nresponsive my dad called the staaff from 25 to 30 time she didnt picked up single call and i reached to the branch the staaff was having tea in the office hour i was like the play group of kids means such a bad staaff are there is dispute because my dad refuse to give them tha policy as they cant complete theri target so they started the bad behaviour means this is the direct blackmailing to the customer now manager is saying abi dekh tera account kaisa karta hu what kind of launge is this the strict action should be taken
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Dear Customer, Your Kotak 811 A/c no. ending with XXXX3624 has been blocked due to discrepancy observed in the Full KYC Form cum MITC signed by you. For more details click here www.gs.im/k/?t=ERpWOyEt2eQ. We request to submit documents within 30 days, failing which the account shall be closed.
                      Mangesh Bhogale's reply, Jun 12, 2019
                      Open my 811 account
                      I have already two bank account of zero balance. That is causes I didn't need my kotak mahindra bank account. Plz deactivate the account permanently. [protected]. Mob. Number
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                        D
                        DevSona
                        from Ahmedabad, Gujarat
                        Jun 11, 2019
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                        Address: Ahmedabad, Gujarat, 079

                        We have purchased Daikin AC air conditioner in January Month and that time Cash back of Rs.2500/- was applicable on this product after 3 EMI
                        My 4th EMI also deducted but no cash back reflect in my account.

                        I have called many time to Customer care number and mailed also but can't get any proper response from their side.
                        I don't know what should i do?

                        Please do the needful.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          Lalith Joshi Bandi
                          from Hyderabad, Telangana
                          Jun 11, 2019
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                          Address: KUKATPALLY BALAJI NAGAR, 500072
                          Website: [email protected]

                          Dear sir,
                          iam Bandi Anand account holder of kotak mahindra bank .i was faced with ATM withdrawal problem .i made a transaction 22/04/2019 in ATM of rs 40, 000 first transcation was 20, 000 it was successfull .and the second trancastion was made same from the atm but from account has being debited from my account but there is no amount from the atm i informed to security but hr replied its servor problem .immediately i a raised a complaint in bank but they refused to take the complaint told to inform through online i raised a complaint through online but transcation has done and they took 10 days of time but it almost 50 days over there is no response from the kotak mahindra bank .i wnet to meet bank manager but atlast he said there is no extra amount in the bank how it could possible .its kotak servor problem becoz of them i a facing the problem ima suffering here short age of amount
                          i kindly request you all to take a severe action against these bank people .
                          BANDIANAND
                          [protected]
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            B
                            B Sampat
                            from Mumbai, Maharashtra
                            Jun 11, 2019
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                            Address: They are not disclosing, 400703

                            My wife is getting call from land line no.[protected].Mr. Ravi claiming to be the representative Kotak Bank regarding Citibank Outstanding where there is no outstanding. She informed to talk to me. He is reluctant and using abusive language and calling all other offices and talking to them abusing her. I call ing several time to the same number they are reluctant to talk to me. All this amounts to outraging the modesty of the woman and accordingly, I am lodging the police complaint and need their office address to meet that Ravi to take further appropriate action against him.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              bhawana gawade
                              from Badlapur, Maharashtra
                              Jun 7, 2019
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                              Address: Badlapur, Jaunpur, Uttar Pradesh, 421503

                              Since i got my credit card i have not even open the pin and m not used it till now but still from last 4 months i am receiving msg for payment .
                              customer care said that the card is used in amazon prime on 10 of every month
                              what a big fraud ...
                              asking me payment of 2800 something without even using it.
                              need to correct it .as i am not at all liable to pay this bill.
                              worst ever service... kotak bank is such a hazard.
                              and i will surely not going to pay it at any condition.
                              kindly take action strict action against it...
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                priya261294
                                from Mumbai, Maharashtra
                                Jun 7, 2019
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                                Address: yerwada, Pune, Maharashtra, 411006

                                Hi Team,

                                I had to transfer a sum of 9600 to a person .I used google pay and it got transfer to some other person thinking him to be the right one but later came to know the amount has not been sent to the right person.

                                This amount is huge for me.I want it back.Also that person is not picking up my call.Please help me in this case.

                                I want to reverse the transaction as the transfer was not intentional.

                                Please let me the steps to get the money back.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  Girish Kandhari
                                  from Mumbai, Maharashtra
                                  Jun 6, 2019
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                                  Address: Ahmedabad, Gujarat, 380054

                                  1 I have Been Charged 118rs. Multiple times in my daughter minor saving account no [protected].
                                  These charges are of rd installment failure. I was told by Ex.Branch Manager Kunal Uttamsingh that close your rd as you are been upgraded to privy you dont need to maintain rd & he has reversed rd amonut and closed my rd and told me minimum 10 times that your charges will be reversed.i was maintaing my rd but he told me that no need to pay in rd.

                                  2. Debit Card Charges in 2current account which was told 100 times that it will be reversed by evening every time i got same answer by Bm Kunal Uttam Singh.

                                  3. I was fooled for six month for privy account. Your account will be upgraded to privy today.again i call after one week it would be upgraded by evening i recived same answer for six month.

                                  4. Grouping of accounts was done in two groups.
                                  I was told all accounts will be grouped in one group. which was totally wrong commitment

                                  5. Big Fraud was done by Mr nikhil while opening my daughter demat account. I was told that account is totally free no annual charges in account. big thing was that he come to my house and told sir need 500 rs cheque for opening of demat account which will be reversed in saving account after opening account i was told by same person mr.nikhil that are account opening charges. There was no answer from Bm Kunal Uttamsingh for reversal of 500rs.

                                  I have visited branch twice or thrice a month and there is same answer from branch manager today evening your charges will be reversed. And now there was one new news that kunal uttamsingh was transferred to some another branch

                                  I am fooled many times but i was letting it go but now it is enough

                                  Please Resolve all my problem asap
                                  Else i have to go legally with bank

                                  Regards
                                  Girish Kandhari
                                  M.[protected]
                                  [protected]@gmail.com

                                  ACCOUNT IN KOTAK MAHINDRA BANK
                                  JUDGES BUNGLOW BRANCH AHMEDABAD
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    Girish Kandhari
                                    from Mumbai, Maharashtra
                                    Jun 6, 2019
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                                    Address: f/74 GoyalComplex nr sandesh press, Ahmedabad, Gujarat, 380054

                                    1 I have Been Charged 118rs. Multiple times in my daughter minor saving account no [protected].
                                    These charges are of rd installment failure. I was told by Ex.Branch Manager Kunal Uttamsingh that close your rd as you are been upgraded to privy you dont need to maintain rd & he has reversed rd amonut and closed my rd and told me minimum 10 times that your charges will be reversed.i was maintaing my rd but he told me that no need to pay in rd.

                                    2. Debit Card Charges in 2current account which was told 100 times that it will be reversed by evening every time i got same answer by Bm Kunal Uttam Singh.

                                    3. I was fooled for six month for privy account. Your account will be upgraded to privy today.again i call after one week it would be upgraded by evening i recived same answer for six month.

                                    4. Grouping of accounts was done in two groups.
                                    I was told all accounts will be grouped in one group. which was totally wrong commitment

                                    5. Big Fraud was done by Mr nikhil while opening my daughter demat account. I was told that account is totally free no annual charges in account. big thing was that he come to my house and told sir need 500 rs cheque for opening of demat account which will be reversed in saving account after opening account i was told by same person mr.nikhil that are account opening charges. There was no answer from Bm Kunal Uttamsingh for reversal of 500rs.

                                    I have visited branch twice or thrice a month and there is same answer from branch manager today evening your charges will be reversed. And now there was one new news that kunal uttamsingh was transferred to some another branch

                                    I am fooled many times but i was letting it go but now it is enough

                                    Please Resolve all my problem asap
                                    Else i have to go legally with bank

                                    Regards
                                    Girish Kandhari

                                    ACCOUNT IN KOTAK MAHINDRA BANK
                                    JUDGES BUNGLOW BRANCH AHMEDABAD
                                    Jun 6, 2019
                                    Complaint marked as Resolved 
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Jun 06, 2019
                                    Updated by Girish Kandhari
                                    Not resolved
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                                      A
                                      Ajithkitty
                                      from Bengaluru, Karnataka
                                      Jun 6, 2019
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                                      Address: Rajkumar road, Bangalore, 560021

                                      Number: [protected]
                                      Crn:[protected]

                                      I have borrowed a loan from a company called shub loan. Hence on 4th of every month is my ECS date, i had maintained the amount but due to some problem in the bank, they have deducted 852 Rs which i was not aware, a very next day i got message from my bank:

                                      "We are unable to process your ECS request from A/c XXXX1946 for Rs. 2730.00 due to Insufficient Balance. For more details please visit your nearest branch"

                                      It was assured my account was zero balance since it is salary account, and I was not aware until this ECS was declined due to insufficient balance, what is this new charges imposed on my account and why didn’t the bank inform me before and due to this, I couldn’t pay my EMI on time, kindle resolve and explain me issue, and you people know if loan not paid on time that would seriously impact on my credit score.
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      Jun 12, 2019
                                      Updated by Ajithkitty
                                      i havent got any reply from the bank still
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