Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Feb 5, 2026
Complaints 4830
Resolved
1327
Unresolved
3503
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Mahindra Bank reviews & complaints page 79

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nagmani pandey
from Amritsar, Punjab
Jun 5, 2019
Report
Copy

Address: 1153,surjeet singh nagar, Stno1 city garden colony, Giaspura, Ludhiana, Punjab, 141016

The credit card department do the fraud about card payments and not give the card statement payments and blackmailing to loss your cibil score and your name is listed in defaulted customers list. I requested the bank from last 5 months and he is not solve my problem. And day by day penalty are increased. So i request please solve my problem as per request. I want to give all payment according to my statement. I agree to pay but the bank don't provide me statement. Plz plz solve my problem. I shall be thankful to you for this
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jun 05, 2019
Updated by Nagmani pandey
Credit card number is [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sajidp982
    from Vasai-Virar, Maharashtra
    Jun 5, 2019
    Report
    Copy

    Address: Thane, Maharashtra, 401209

    I have been charged as tbms, and i did not get any notification or sms or mail. At the time of acccount opening, it was said that zero balance account, now from bank, without any notification, i have been charge tbms charge of random amount. I need resolution on this.[protected] is my crn. I was charged on 14th may of rs. 22/-. Also transaction have done, are not in monthly statements. I don't know where my money is been used. I did not used it. But when i transfered some rupees in my account. There was less amount received in my account. Also not showing anything where my meney is settled or used or paid. This kind of fraud is not expected from bank. I need full resolution in this matter. Asap do something about it.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ashu Nangla
      from Mumbai, Maharashtra
      Jun 4, 2019
      Report
      Copy

      Address: Feroze Gandhi branch, Ludhiana, Punjab, 141001

      Dear team

      I have a salary account with your bank.
      In january 2019 i gave request to close my account in your feroze gandhi branch ludhiana. But they did not process my request they gave excuse ur account is linked with kotak securities account. That is also a bank part to close my securities account but they didn't.
      Today i deposited money on my account of rs 16500/- they put hold on my money of rs 10183/- as ecs return charges.. They should reflect in my account as negative balanceof rs 10183/-but in my net banking that was never reflect that my account is negative so i deposited money in account then suddenly they put hold on my money.
      I am salaried employee getting salary of rs. 18000/- how i can bear this it's huge amount for me kindly reverse my money as soon as possible or help me out where i have to accelarate this issue for justice

      Regards
      Amrinder kumar
      [protected]
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Jun 04, 2019
      Updated by Ashu Nangla
      Dear team

      I have a salary account with your bank.
      In January 2019 I gave request to close my account in your feroze Gandhi branch ludhiana.but they did not process my request they gave excuse ur account is linked with Kotak securities account.that is also a bank part to close my securities account but they didn't.
      Today I deposited money on my account of RS 16500/- they put hold on my money of RS 10183/- as ECS return charges.. They should reflect in my account as negative balanceof RS 10183/-but in my net banking that was never reflect that my account is negative so I deposited money in account then suddenly they put hold on my money.
      I am salaried employee getting salary of Rs. 18000/- how I can bear this it's huge amount for me kindly reverse my money as soon as possible or help me out where I have to accelarate this issue for justice

      Regards
      Amrinder kumar
      [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kavya_devd
        from Delhi, Delhi
        Jun 4, 2019
        Report
        Copy

        Address: Nashik, Maharashtra, 422003

        My crn was created in pune at my company's head office and we had applied for corporate salary account & credit cards. Since, i actually live in nashik, the credit card was never delivered here and a couple delivery attempts were made in pune at my office address. Since i live in nashik, i could not accept the credit card delivery. After repeated attempts of calling the customer care and visiting the branch and updating the address to my nashik address, the card has not been delivered even then. It has been a year and i wish to close my credit card account and have some peace of mind not worrying that someone might get ahold of my card and misuse it. But even after calling multiple times to the customer care, my credit card account hasn't been closed. Please help me close my credit card account.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Gviji
          from Chennai, Tamil Nadu
          Jun 4, 2019
          Report
          Copy

          pf withdrawal

          I have already lodged the complaint non receivable of pf withdrawals which was applied and it is more than 4 months i complained on may 30 2019 my name bharath r a my complaint id 2347211 kindly reply the query still not received the status of my complaint i have applied for pf withdrawal in february i have applied for2 periods for 1 period i received, huge amount is pending kindlyprovide atleast contact details because in pf office there...
          Helpful
          1 other people found this review helpful
          1 found this helpful
          2 Comments
          Report
          Copy
          G
          Gaytri pandey
          from Tufanganj, West Bengal
          Jun 3, 2019
          Report
          Copy

          Address: BARKAKANA RAMGARH CANTT, 829122

          I applied job from quikr on MARCH 2019 . There was call from hr RICHA SINGH/ ROUNAK AND HR VENITA and he was telling me about that your cv shortlisted for the jobs in kotak mahindra and u have to pay 1850 and then 4999 for documentation and 6797 for verification to mr sonu kashyap account sonu kashyap bank-sbi a/c no.-[protected]
          Ifsc code - sbin0011560... I paid this amount through sbi net banking.. After receiving money they told me they will give me the job in my location and now they are not receiving my phone calls... Pls hlp me for my refund... Pls be alert everyone[protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Jun 03, 2019
          Updated by Gaytri pandey
          sir plz refund my amount.
          Jun 03, 2019
          Updated by Gaytri pandey
          Kotak Mahindra Bank — fraud calling mahindra kotak (job purpus)
          Jan 07, 2020
          Updated by Gaytri pandey
          ACTUALLY SIR KOTAK MAHINDRA BANK MAKE A FRAUD CALLING TO ME AND I SEND HIM 13000 RUPEES SO KINDLY REQUEST TO YOU PLEASE REFUND MY PRICE BECAUSE I BADLY NEED MY MONEY I'LL SEND THE DETAILS ON YOUR CONSUMER COMPLAINTS SITE ID;2351324 PLEASE CHECK IT AND REFUND MY MONEY
          Pls settlement of payment I am paying only 2.3 thousands than 9 thousands paying but without interest covert to emi 1000 per month
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sandip2904
            Jun 3, 2019
            Report
            Copy

            not allowing locker

            Address: gurukul, 380052

            Newely opened kotak bank branch in gurukul area of ahmedabad, not allowing me any locker even i have demat cum saving account & 2000 fd
            Branch manager is saying, no locker will be allotted without spouse account.
            I have met more than 10 times to miss krishna & called her more than 30 times for that before opening of branch.
            At that time, they were told me that u wl get locker on fd of 20000.
            Now, they r forcing...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy
            P
            Prabakaran456
            from Namakkal, Tamil Nadu
            Jun 2, 2019
            Report
            Copy

            Address: 2/133g, murugan kovil , salem road ,namakkal, 637001

            I am so many time complaint about this fraud bank, i am raising complaint in consumer complaint they never contact me not responding, without my permission they change my account type they took my moneyfor not maintain average monthly balance then i so many time i visit my nearest branch but they irresponsible give the answer i give the account closing form also but they not closing my account and not give my money i am always getting waring message they waste my money and energy that's only reason to complaint consumer complaint that's also no use they not take any action about my complaint
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sasikala Sarathi
              from Nashik, Maharashtra
              Jun 2, 2019
              Report
              Copy

              My husband account went on hold, and they told us to pay the credit card amount and minimum due we paid of 25600, but still the account was not released. Is there any chance of releasing the account???. After pay the due becoz the whole salary amount went into hold. We have other transactions also to be done. Moreover we have can 2.5 years kid which we need to offer food for this month. We didn't even withdraw money even for monthly expenses. Pls reply and waiting for your help...
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              12000 rupees are deducted from my kotak account without any information.. this is very disappointed
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sahil Nair
                from Mumbai, Maharashtra
                Jun 1, 2019
                Report
                Copy

                Address: Mumbai City, Maharashtra

                Hi sir/madam, we are not your consumer than also your executive gave abusive word and asking money from us.. We were not co ncern about the money.. We dont have any idea about the money.. Why for without reason she gave abusive word to my husband.. Her name is ashwini from kotak bank, address:
                Floral deck plaza, 103/104, 'a' wing, i floor, andheri, midc central rd, seepz, andheri east, mumbai, maharashtra 400093

                I want justice or else i will take bigger action than this against kotak bank.. I want result.. I have the recording of her talking...

                Sahil
                For any contact email [protected]@gmail.com
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hetal Vara
                  from Ahmedabad, Gujarat
                  May 31, 2019
                  Report
                  Copy

                  Address: Vadodara, Gujarat, 390009

                  Dear sir,

                  My complaint is against kotak mahindra bank. Last september i had opened current account with kotak for our company.

                  They had opened this account based on our company gst number only. At the time of opening the account they did not informed us that there is a separate formality is there to link gst number with the account!! They paid our yearly gst in b2c model and never told us or informed us that gst for our account is not linked!!!

                  What kind of nonsense is this?? When the account is opened based on gst only, how come the account cannot be linked with gst number based on that only???

                  Why there is a need of following separate procedure for that??? And if there was a procedure for this, why nobody from bank informed us at the time of opening account???

                  I have checked with other banks, government banks automatically links account with gst by default. Other private banks communicates to customer about this at the time of opening account and completes the procedure that way.

                  Kotak mahindra expects that customer should know all these and they should come forward and inform bank about linking this!!!

                  How would customer knowing about this kind of formality!!! Without any one letting them know!!! This is so ridiculous!

                  I need assistance in this matter on urgent basis.

                  Thanks
                  Hetal
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Plz resolve my problem I entered the pin in SBI ATM at mahavir exclave solanki pull gave me msg your payment debited but I have no recieved my money plz solve my problem and refund my money as soon possible
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sumitkhanna61
                    from Mumbai, Maharashtra
                    May 31, 2019
                    Report
                    Copy

                    Address: New Delhi, Delhi

                    Dear sir/madam,

                    I had been harassed continuously by your collection executives. My father mr. Naresh khanna died in october 2018. Since then the bank is putting on interest charges. We asked the collection executives and requested them for settlement of the account. Initially they told us they will help us in settling the account. All interest charges will be waived off. But now it is may 2019. Every day a new employee enters into the drama, what they have created. The past employees are not even picking up the phone. Now they have started harassing very badly on all our landline numbers as well. We are telling them that we want to settle the amount completely, and they are telling that first pay the overdue amount, than they will talk. Kindly help us.

                    Sumit khanna
                    Son of late shri naresh khanna
                    Kotak credit card no. [protected]
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Atul Dakram
                      from Vasai-Virar, Maharashtra
                      May 31, 2019
                      Report
                      Copy

                      Address: Kiran nagar Amravati, 444601

                      Respect sir/madem
                      Kotak mahindra finance company chya
                      Calling karnara jo aapale name r c gautam sangato tyane paise bharnyachya karnavarun maze aai vadil aani mazi lahanshi mulgi tichya baddal attyant galiccha aani ghanerde shabd waparlet
                      Tyacha number
                      [protected]
                      [protected]
                      [protected]
                      Mala call var call karun mazya aai bahin bayko aani muli baddal shivigad karun mala tras dillya jat ashe
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      May 31, 2019
                      Updated by Atul Dakram
                      Yavar karyavahi hvavi hi vinanti
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Parthsh
                        from Gurgaon, Haryana
                        May 30, 2019
                        Report
                        Copy

                        Address: Gurgaon, Haryana, 122001

                        I had an car loan with Kotak mahindra bank, which had taken for a tenure of 3 years however unhappy with the services I foreclosed the loan account by paying the amount the bank representative asked for. Now when I am trying to apply for a new loan I get to know that the bank has closed the loan account as settled in CIBIL and when i went back to them asking for clarification they state that they gave me a waiver of Rs 25000 and hence settled my account.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Gviji
                          from Chennai, Tamil Nadu
                          May 30, 2019
                          Report
                          Copy

                          I have applied for pf withdrawal for the period July 1 2004 to 2 may 2007 pf no MH/ 35415/2740 previously my name was Arun Bharath R now i changed my name to Bharath R A, gazette copy also sent, i received part payment for later period but this amount is not yet received it is month than 2 months kindly help me to receive the money as early as possible, we have called the pf office but they are saying under process please help me to receive as early as possible
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Jun 06, 2019
                          Updated by Gviji
                          Just inform me the date of receipt
                          Jun 11, 2019
                          Updated by Gviji
                          More than 10 days no reply received till now
                          Hi team, I aply to atm card then come on few day but on atm card my name is incorrect
                          My name is Rahul Vasant Girame
                          And received atm card name on vasant Girame.
                          Plz find these is issued and contact me
                          Plzzzz
                          Kotak Mahindra Bank Customer Care's response, May 30, 2019
                          Verified Support
                          Hi! We’re extremely sorry for the trouble that you have been through. Kindly share your registered Mobile number along with your concerns at [email protected] & our team will connect with you on this. Thanks! ^Team Kotak
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kruthikalpa
                            from Delhi, Delhi
                            May 30, 2019
                            Report
                            Copy

                            Address: Anantapur, Andhra Pradesh, 515004

                            We had taken a policy with kotak around 4 years back to have a good will with the manager. While taking the policy i wasn't informed abt the auto debit part n i was asked to sign on it. Later due to change of mind we didn't wanted to continue with the policy n let go our premium paid also which s of 25000/-. We informed kotak also tat we don't want to continue n plz discontinue the policy. Buy even after informing them several times from past 4 years i'm been charged with return check. I went to my bank which s idbi to remove tat auto debit thing but they said it cannot be done nor the kotak people have been resolving the issue but i have been charged with the return check charges which s close to 3000 till date. I don't know what to do. Plz help. I'm a normal house wife n each n every penny s important for me
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            May 30, 2019
                            Updated by Kruthikalpa
                            Sir I want my return check charges they have raised against me. Else I can go in a legal way alao
                            Jun 07, 2019
                            Updated by Kruthikalpa
                            Hi! Your Kotak Life Insurance Policy No. 3488510 will be foreclosed on 05/07/2019. Total premium paid till date is Rs 30549. We request you to make the due payment or call our Toll Free[protected] for information. Kindly ignore if already paid. KLIFE

                            This s the msg I get even after telling ample amount of times
                            Jun 07, 2019
                            Updated by Kruthikalpa
                            Hi! Your Kotak Life Insurance Policy No. 3488510 will be foreclosed on 05/07/2019. Total premium paid till date is Rs 30549. We request you to make the due payment or call our Toll Free[protected] for information. Kindly ignore if already paid. KLIFE

                            I get this message now it would be closed only after paying rest of the amount. I'm not going to pay any after all of this happened
                            They deducted the amount from bank and status of the transaction is showing unsuccessful. i called customer care but they are not responding anything.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Saraswati Nair
                              from Surat, Gujarat
                              May 29, 2019
                              Report
                              Copy

                              Address: 400063

                              Dear sir/madam,

                              I hold kotak credit card from 2017, i am a loyal customer and i paid all my dues on time but i lost my job in jan 2019 and i am unable to pay my outstanding, i am getting harrassed by kotak bank recovery agents, they are harrassing me abusing me, giving rape threats, pls suggest me what to do i am ready to do settlement.

                              Pls suggest something.

                              Regards,
                              Saraswati nair.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                RameshVishwakarma2019
                                from Mumbai, Maharashtra
                                May 29, 2019
                                Report
                                Copy

                                Address: 22/175 B, MHB COLONY, DG NAGAR, MALVANI MALAD WEST, GULALWADI ROAD, LANDMARK - NEW MAHARASHTRA MEDICAL, Mumbai City, Maharashtra, 400095

                                Hi team,
                                I m using kotak and sbi credit card and it has been observed from last few month, there is auto deduction in credit card statement from moto tpsl.
                                Not sure what is this but the same is happening on sbi and kotak credit card both.

                                Need immediate and strong action on this.

                                I do not entertain call for asking bank account number credit card number otp or other private details then there is no change i have shared any details to anyone on call..

                                Would like to more about moto tpsl what is this exactly.

                                Regards,
                                Ramesh vishwakarma.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Hi,

                                I processed my account with Kotaks executive in my company Eclerx in previous month i processed my salary account and the executive said it will be active in 2 days, its been a month and its still not active and the RM who processed my account is not responding. Kindly solve this issue at the earliest. My account number is [protected].
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  roopashree1979
                                  from Bengaluru, Karnataka
                                  May 29, 2019
                                  Report
                                  Copy

                                  Hello sir,
                                  This is to notify that kotak credit card people are harssing me for more money and additional irrelevant charges, they have revoke the access of the credit card and given me a reversal letter of closure and as per the terms of the letter i have closed the credit card.. The card limit was 50000 and i have made the payment of 50000 in 2 installment and now again they have back to for 11000 money they are putting intrest on the reversal money.

                                  I am a job less women since 2.3 years and i dont have any sourse of money, my worth today 400 rupees.. And i dont have a father and husband also..
                                  How will i pay this money please justify.. I dont money to pay the pg rent also.. I dont have a own house.

                                  Customer care is not responding and voice help desk says there is no any credit card mapped to your customer id... And i also have taken a chargeslip which said my account is closed
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  May 29, 2019
                                  Updated by roopashree1979
                                  but still every month they are generating statment and harrassing me ..
                                  May 29, 2019
                                  Updated by roopashree1979
                                  they have again come back to me asking for 11000 money they are putting additional intrest on the reversal money .

                                  I am a job less women since 2.3 years and i dont have any sourse of money, my worth today is 400 rupees .. and i dont have a father and husband also ..
                                  how will i pay this money please justify .. i dont have money to pay the pg rent also .. i dont have a own house .

                                  Customer care is not responding and Voice help desk says there is no any credit card mapped to my customer id ...and i also have taken a chargeslip which said my account is closed
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shabs@469
                                    from Mumbai, Maharashtra
                                    May 28, 2019
                                    Report
                                    Copy

                                    Address: thane, Thane, Maharashtra, 400601

                                    I had called customer care representative gaurav gajaria to send someone at my place to open savings account for my daughter.
                                    He arranged to send ms. Prajakta from thane majiwada branch on 13th may.
                                    She came and collected the documents promising to get the account opened in 4 working days.
                                    Today is 28th may and there is still no update from the branch. Call center numbers just go on ivr and the branch representative doesn't respond to calls.
                                    It has been pathetic service by the bank.
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit