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Kotak Mahindra Bank Complaints & Reviews

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A
Ashu Nangla
from Mumbai, Maharashtra
Jun 4, 2019
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Address: Feroze Gandhi branch, Ludhiana, Punjab, 141001

Dear team

I have a salary account with your bank.
In january 2019 i gave request to close my account in your feroze gandhi branch ludhiana. But they did not process my request they gave excuse ur account is linked with kotak securities account. That is also a bank part to close my securities account but they didn't.
Today i deposited money on my account of rs 16500/- they put hold on my money of rs 10183/- as ecs return charges.. They should reflect in my account as negative balanceof rs 10183/-but in my net banking that was never reflect that my account is negative so i deposited money in account then suddenly they put hold on my money.
I am salaried employee getting salary of rs. 18000/- how i can bear this it's huge amount for me kindly reverse my money as soon as possible or help me out where i have to accelarate this issue for justice

Regards
Amrinder kumar
[protected]
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jun 04, 2019
Updated by Ashu Nangla
Dear team

I have a salary account with your bank.
In January 2019 I gave request to close my account in your feroze Gandhi branch ludhiana.but they did not process my request they gave excuse ur account is linked with Kotak securities account.that is also a bank part to close my securities account but they didn't.
Today I deposited money on my account of RS 16500/- they put hold on my money of RS 10183/- as ECS return charges.. They should reflect in my account as negative balanceof RS 10183/-but in my net banking that was never reflect that my account is negative so I deposited money in account then suddenly they put hold on my money.
I am salaried employee getting salary of Rs. 18000/- how I can bear this it's huge amount for me kindly reverse my money as soon as possible or help me out where I have to accelarate this issue for justice

Regards
Amrinder kumar
[protected]
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    kavya_devd
    from Delhi, Delhi
    Jun 4, 2019
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    Address: Nashik, Maharashtra, 422003

    My crn was created in pune at my company's head office and we had applied for corporate salary account & credit cards. Since, i actually live in nashik, the credit card was never delivered here and a couple delivery attempts were made in pune at my office address. Since i live in nashik, i could not accept the credit card delivery. After repeated attempts of calling the customer care and visiting the branch and updating the address to my nashik address, the card has not been delivered even then. It has been a year and i wish to close my credit card account and have some peace of mind not worrying that someone might get ahold of my card and misuse it. But even after calling multiple times to the customer care, my credit card account hasn't been closed. Please help me close my credit card account.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      G
      Gviji
      from Chennai, Tamil Nadu
      Jun 4, 2019
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      pf withdrawal

      I have already lodged the complaint non receivable of pf withdrawals which was applied and it is more than 4 months i complained on may 30 2019 my name bharath r a my complaint id 2347211 kindly reply the query still not received the status of my complaint i have applied for pf withdrawal in february i have applied for2 periods for 1 period i received, huge amount is pending kindlyprovide atleast contact details because in pf office there...
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      G
      Gaytri pandey
      from Tufanganj, West Bengal
      Jun 3, 2019
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      Address: BARKAKANA RAMGARH CANTT, 829122

      I applied job from quikr on MARCH 2019 . There was call from hr RICHA SINGH/ ROUNAK AND HR VENITA and he was telling me about that your cv shortlisted for the jobs in kotak mahindra and u have to pay 1850 and then 4999 for documentation and 6797 for verification to mr sonu kashyap account sonu kashyap bank-sbi a/c no.-[protected]
      Ifsc code - sbin0011560... I paid this amount through sbi net banking.. After receiving money they told me they will give me the job in my location and now they are not receiving my phone calls... Pls hlp me for my refund... Pls be alert everyone[protected]
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Jun 03, 2019
      Updated by Gaytri pandey
      sir plz refund my amount.
      Jun 03, 2019
      Updated by Gaytri pandey
      Kotak Mahindra Bank — fraud calling mahindra kotak (job purpus)
      Jan 07, 2020
      Updated by Gaytri pandey
      ACTUALLY SIR KOTAK MAHINDRA BANK MAKE A FRAUD CALLING TO ME AND I SEND HIM 13000 RUPEES SO KINDLY REQUEST TO YOU PLEASE REFUND MY PRICE BECAUSE I BADLY NEED MY MONEY I'LL SEND THE DETAILS ON YOUR CONSUMER COMPLAINTS SITE ID;2351324 PLEASE CHECK IT AND REFUND MY MONEY
      Pls settlement of payment I am paying only 2.3 thousands than 9 thousands paying but without interest covert to emi 1000 per month
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        S
        sandip2904
        Jun 3, 2019
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        not allowing locker

        Address: gurukul, 380052

        Newely opened kotak bank branch in gurukul area of ahmedabad, not allowing me any locker even i have demat cum saving account & 2000 fd
        Branch manager is saying, no locker will be allotted without spouse account.
        I have met more than 10 times to miss krishna & called her more than 30 times for that before opening of branch.
        At that time, they were told me that u wl get locker on fd of 20000.
        Now, they r forcing...
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        P
        Prabakaran456
        from Namakkal, Tamil Nadu
        Jun 2, 2019
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        Address: 2/133g, murugan kovil , salem road ,namakkal, 637001

        I am so many time complaint about this fraud bank, i am raising complaint in consumer complaint they never contact me not responding, without my permission they change my account type they took my moneyfor not maintain average monthly balance then i so many time i visit my nearest branch but they irresponsible give the answer i give the account closing form also but they not closing my account and not give my money i am always getting waring message they waste my money and energy that's only reason to complaint consumer complaint that's also no use they not take any action about my complaint
        +1 photos
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          S
          Sasikala Sarathi
          from Nashik, Maharashtra
          Jun 2, 2019
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          My husband account went on hold, and they told us to pay the credit card amount and minimum due we paid of 25600, but still the account was not released. Is there any chance of releasing the account???. After pay the due becoz the whole salary amount went into hold. We have other transactions also to be done. Moreover we have can 2.5 years kid which we need to offer food for this month. We didn't even withdraw money even for monthly expenses. Pls reply and waiting for your help...
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          12000 rupees are deducted from my kotak account without any information.. this is very disappointed
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            S
            Sahil Nair
            from Mumbai, Maharashtra
            Jun 1, 2019
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            Address: Mumbai City, Maharashtra

            Hi sir/madam, we are not your consumer than also your executive gave abusive word and asking money from us.. We were not co ncern about the money.. We dont have any idea about the money.. Why for without reason she gave abusive word to my husband.. Her name is ashwini from kotak bank, address:
            Floral deck plaza, 103/104, 'a' wing, i floor, andheri, midc central rd, seepz, andheri east, mumbai, maharashtra 400093

            I want justice or else i will take bigger action than this against kotak bank.. I want result.. I have the recording of her talking...

            Sahil
            For any contact email [protected]@gmail.com
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              H
              Hetal Vara
              from Ahmedabad, Gujarat
              May 31, 2019
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              Address: Vadodara, Gujarat, 390009

              Dear sir,

              My complaint is against kotak mahindra bank. Last september i had opened current account with kotak for our company.

              They had opened this account based on our company gst number only. At the time of opening the account they did not informed us that there is a separate formality is there to link gst number with the account!! They paid our yearly gst in b2c model and never told us or informed us that gst for our account is not linked!!!

              What kind of nonsense is this?? When the account is opened based on gst only, how come the account cannot be linked with gst number based on that only???

              Why there is a need of following separate procedure for that??? And if there was a procedure for this, why nobody from bank informed us at the time of opening account???

              I have checked with other banks, government banks automatically links account with gst by default. Other private banks communicates to customer about this at the time of opening account and completes the procedure that way.

              Kotak mahindra expects that customer should know all these and they should come forward and inform bank about linking this!!!

              How would customer knowing about this kind of formality!!! Without any one letting them know!!! This is so ridiculous!

              I need assistance in this matter on urgent basis.

              Thanks
              Hetal
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Plz resolve my problem I entered the pin in SBI ATM at mahavir exclave solanki pull gave me msg your payment debited but I have no recieved my money plz solve my problem and refund my money as soon possible

              gst number linking - Comment #3449676 - Image #0
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                S
                sumitkhanna61
                from Mumbai, Maharashtra
                May 31, 2019
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                Address: New Delhi, Delhi

                Dear sir/madam,

                I had been harassed continuously by your collection executives. My father mr. Naresh khanna died in october 2018. Since then the bank is putting on interest charges. We asked the collection executives and requested them for settlement of the account. Initially they told us they will help us in settling the account. All interest charges will be waived off. But now it is may 2019. Every day a new employee enters into the drama, what they have created. The past employees are not even picking up the phone. Now they have started harassing very badly on all our landline numbers as well. We are telling them that we want to settle the amount completely, and they are telling that first pay the overdue amount, than they will talk. Kindly help us.

                Sumit khanna
                Son of late shri naresh khanna
                Kotak credit card no. [protected]
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  A
                  Atul Dakram
                  from Vasai-Virar, Maharashtra
                  May 31, 2019
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                  Address: Kiran nagar Amravati, 444601

                  Respect sir/madem
                  Kotak mahindra finance company chya
                  Calling karnara jo aapale name r c gautam sangato tyane paise bharnyachya karnavarun maze aai vadil aani mazi lahanshi mulgi tichya baddal attyant galiccha aani ghanerde shabd waparlet
                  Tyacha number
                  [protected]
                  [protected]
                  [protected]
                  Mala call var call karun mazya aai bahin bayko aani muli baddal shivigad karun mala tras dillya jat ashe
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  May 31, 2019
                  Updated by Atul Dakram
                  Yavar karyavahi hvavi hi vinanti
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                    P
                    Parthsh
                    from Gurgaon, Haryana
                    May 30, 2019
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                    Address: Gurgaon, Haryana, 122001

                    I had an car loan with Kotak mahindra bank, which had taken for a tenure of 3 years however unhappy with the services I foreclosed the loan account by paying the amount the bank representative asked for. Now when I am trying to apply for a new loan I get to know that the bank has closed the loan account as settled in CIBIL and when i went back to them asking for clarification they state that they gave me a waiver of Rs 25000 and hence settled my account.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      G
                      Gviji
                      from Chennai, Tamil Nadu
                      May 30, 2019
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                      I have applied for pf withdrawal for the period July 1 2004 to 2 may 2007 pf no MH/ 35415/2740 previously my name was Arun Bharath R now i changed my name to Bharath R A, gazette copy also sent, i received part payment for later period but this amount is not yet received it is month than 2 months kindly help me to receive the money as early as possible, we have called the pf office but they are saying under process please help me to receive as early as possible
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Jun 06, 2019
                      Updated by Gviji
                      Just inform me the date of receipt
                      Jun 11, 2019
                      Updated by Gviji
                      More than 10 days no reply received till now
                      Hi team, I aply to atm card then come on few day but on atm card my name is incorrect
                      My name is Rahul Vasant Girame
                      And received atm card name on vasant Girame.
                      Plz find these is issued and contact me
                      Plzzzz
                      Kotak Mahindra Bank Customer Care's response, May 30, 2019
                      Verified Support
                      Hi! We’re extremely sorry for the trouble that you have been through. Kindly share your registered Mobile number along with your concerns at [email protected] & our team will connect with you on this. Thanks! ^Team Kotak
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                        K
                        Kruthikalpa
                        from Delhi, Delhi
                        May 30, 2019
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                        Address: Anantapur, Andhra Pradesh, 515004

                        We had taken a policy with kotak around 4 years back to have a good will with the manager. While taking the policy i wasn't informed abt the auto debit part n i was asked to sign on it. Later due to change of mind we didn't wanted to continue with the policy n let go our premium paid also which s of 25000/-. We informed kotak also tat we don't want to continue n plz discontinue the policy. Buy even after informing them several times from past 4 years i'm been charged with return check. I went to my bank which s idbi to remove tat auto debit thing but they said it cannot be done nor the kotak people have been resolving the issue but i have been charged with the return check charges which s close to 3000 till date. I don't know what to do. Plz help. I'm a normal house wife n each n every penny s important for me
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        May 30, 2019
                        Updated by Kruthikalpa
                        Sir I want my return check charges they have raised against me. Else I can go in a legal way alao
                        Jun 07, 2019
                        Updated by Kruthikalpa
                        Hi! Your Kotak Life Insurance Policy No. 3488510 will be foreclosed on 05/07/2019. Total premium paid till date is Rs 30549. We request you to make the due payment or call our Toll Free[protected] for information. Kindly ignore if already paid. KLIFE

                        This s the msg I get even after telling ample amount of times
                        Jun 07, 2019
                        Updated by Kruthikalpa
                        Hi! Your Kotak Life Insurance Policy No. 3488510 will be foreclosed on 05/07/2019. Total premium paid till date is Rs 30549. We request you to make the due payment or call our Toll Free[protected] for information. Kindly ignore if already paid. KLIFE

                        I get this message now it would be closed only after paying rest of the amount. I'm not going to pay any after all of this happened
                        They deducted the amount from bank and status of the transaction is showing unsuccessful. i called customer care but they are not responding anything.
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                          S
                          Saraswati Nair
                          from Surat, Gujarat
                          May 29, 2019
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                          Address: 400063

                          Dear sir/madam,

                          I hold kotak credit card from 2017, i am a loyal customer and i paid all my dues on time but i lost my job in jan 2019 and i am unable to pay my outstanding, i am getting harrassed by kotak bank recovery agents, they are harrassing me abusing me, giving rape threats, pls suggest me what to do i am ready to do settlement.

                          Pls suggest something.

                          Regards,
                          Saraswati nair.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            RameshVishwakarma2019
                            from Mumbai, Maharashtra
                            May 29, 2019
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                            Address: 22/175 B, MHB COLONY, DG NAGAR, MALVANI MALAD WEST, GULALWADI ROAD, LANDMARK - NEW MAHARASHTRA MEDICAL, Mumbai City, Maharashtra, 400095

                            Hi team,
                            I m using kotak and sbi credit card and it has been observed from last few month, there is auto deduction in credit card statement from moto tpsl.
                            Not sure what is this but the same is happening on sbi and kotak credit card both.

                            Need immediate and strong action on this.

                            I do not entertain call for asking bank account number credit card number otp or other private details then there is no change i have shared any details to anyone on call..

                            Would like to more about moto tpsl what is this exactly.

                            Regards,
                            Ramesh vishwakarma.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Hi,

                            I processed my account with Kotaks executive in my company Eclerx in previous month i processed my salary account and the executive said it will be active in 2 days, its been a month and its still not active and the RM who processed my account is not responding. Kindly solve this issue at the earliest. My account number is [protected].
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                              roopashree1979
                              from Bengaluru, Karnataka
                              May 29, 2019
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                              Hello sir,
                              This is to notify that kotak credit card people are harssing me for more money and additional irrelevant charges, they have revoke the access of the credit card and given me a reversal letter of closure and as per the terms of the letter i have closed the credit card.. The card limit was 50000 and i have made the payment of 50000 in 2 installment and now again they have back to for 11000 money they are putting intrest on the reversal money.

                              I am a job less women since 2.3 years and i dont have any sourse of money, my worth today 400 rupees.. And i dont have a father and husband also..
                              How will i pay this money please justify.. I dont money to pay the pg rent also.. I dont have a own house.

                              Customer care is not responding and voice help desk says there is no any credit card mapped to your customer id... And i also have taken a chargeslip which said my account is closed
                              +3 photos
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              May 29, 2019
                              Updated by roopashree1979
                              but still every month they are generating statment and harrassing me ..
                              May 29, 2019
                              Updated by roopashree1979
                              they have again come back to me asking for 11000 money they are putting additional intrest on the reversal money .

                              I am a job less women since 2.3 years and i dont have any sourse of money, my worth today is 400 rupees .. and i dont have a father and husband also ..
                              how will i pay this money please justify .. i dont have money to pay the pg rent also .. i dont have a own house .

                              Customer care is not responding and Voice help desk says there is no any credit card mapped to my customer id ...and i also have taken a chargeslip which said my account is closed
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                                S
                                Shabs@469
                                from Mumbai, Maharashtra
                                May 28, 2019
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                                Address: thane, Thane, Maharashtra, 400601

                                I had called customer care representative gaurav gajaria to send someone at my place to open savings account for my daughter.
                                He arranged to send ms. Prajakta from thane majiwada branch on 13th may.
                                She came and collected the documents promising to get the account opened in 4 working days.
                                Today is 28th may and there is still no update from the branch. Call center numbers just go on ivr and the branch representative doesn't respond to calls.
                                It has been pathetic service by the bank.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  Manny Prabhat
                                  from Darbhanga, Bihar
                                  May 28, 2019
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                                  My crn no is[protected] in my account amount of rs. 4174 was deducted on lien charge. This was a big amount for me. No any information provide for these charges. My saving account has no minimum balance require and this is a big amount was deducted in the same time on my account. It is very bad my monthly expenses was depended on that amount. So please refund that amount on my account as soon as possible.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Jun 10, 2019
                                  Updated by Manny Prabhat
                                  Dear Sir/Mam
                                  Kindly resolved my problem. Today is 13 day but problem was still continue please refund the LIEN charges of Rs 4174. This is big amount for my monthly expenses.
                                  Jun 12, 2019
                                  Updated by Manny Prabhat
                                  Dear Sir/Mam,
                                  Kindly Resolve my Problem.
                                  Jun 18, 2019
                                  Updated by Manny Prabhat
                                  Dear Sir/Mam,
                                  Kindly Resolved my complaint. Today is almost 20 days but no any solution of my problem. Please refund my money back to my account.
                                  Sir Today is 13 days laps but my problem was not resolve by Kotak mahindra Customer Support. Kindly resolve my problem and refund those charges.
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                                    Address: 17/35, Diwan Bashyam street, Saidapet, Chennai - 600015, 600015

                                    Dear Sir,

                                    I am a customer of ank Kotak Mahindra, Guindy Branch, Chennai, Tamil Nadu | SB Account No : [protected]. I was using the Kotak Credit Card of the same Account with the Card No.[protected].

                                    Since there was an overdue and I wanted to close my credit card the Kotak Credit Card Collection Executive - Mr.Krishna ([protected]) & Kotak Credit Card Collection Executive - Mr. Anbu ([protected]) has offered...
                                    +7 photos
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