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Kotak Mahindra Bank Complaints & Reviews

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G
Girish Kandhari
from Mumbai, Maharashtra
Jun 6, 2019
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Address: f/74 GoyalComplex nr sandesh press, Ahmedabad, Gujarat, 380054

1 I have Been Charged 118rs. Multiple times in my daughter minor saving account no [protected].
These charges are of rd installment failure. I was told by Ex.Branch Manager Kunal Uttamsingh that close your rd as you are been upgraded to privy you dont need to maintain rd & he has reversed rd amonut and closed my rd and told me minimum 10 times that your charges will be reversed.i was maintaing my rd but he told me that no need to pay in rd.

2. Debit Card Charges in 2current account which was told 100 times that it will be reversed by evening every time i got same answer by Bm Kunal Uttam Singh.

3. I was fooled for six month for privy account. Your account will be upgraded to privy today.again i call after one week it would be upgraded by evening i recived same answer for six month.

4. Grouping of accounts was done in two groups.
I was told all accounts will be grouped in one group. which was totally wrong commitment

5. Big Fraud was done by Mr nikhil while opening my daughter demat account. I was told that account is totally free no annual charges in account. big thing was that he come to my house and told sir need 500 rs cheque for opening of demat account which will be reversed in saving account after opening account i was told by same person mr.nikhil that are account opening charges. There was no answer from Bm Kunal Uttamsingh for reversal of 500rs.

I have visited branch twice or thrice a month and there is same answer from branch manager today evening your charges will be reversed. And now there was one new news that kunal uttamsingh was transferred to some another branch

I am fooled many times but i was letting it go but now it is enough

Please Resolve all my problem asap
Else i have to go legally with bank

Regards
Girish Kandhari

ACCOUNT IN KOTAK MAHINDRA BANK
JUDGES BUNGLOW BRANCH AHMEDABAD
Jun 6, 2019
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jun 06, 2019
Updated by Girish Kandhari
Not resolved
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    Ajithkitty
    from Bengaluru, Karnataka
    Jun 6, 2019
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    Address: Rajkumar road, Bangalore, 560021

    Number: [protected]
    Crn:[protected]

    I have borrowed a loan from a company called shub loan. Hence on 4th of every month is my ECS date, i had maintained the amount but due to some problem in the bank, they have deducted 852 Rs which i was not aware, a very next day i got message from my bank:

    "We are unable to process your ECS request from A/c XXXX1946 for Rs. 2730.00 due to Insufficient Balance. For more details please visit your nearest branch"

    It was assured my account was zero balance since it is salary account, and I was not aware until this ECS was declined due to insufficient balance, what is this new charges imposed on my account and why didn’t the bank inform me before and due to this, I couldn’t pay my EMI on time, kindle resolve and explain me issue, and you people know if loan not paid on time that would seriously impact on my credit score.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Jun 12, 2019
    Updated by Ajithkitty
    i havent got any reply from the bank still
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      Nagmani pandey
      from Amritsar, Punjab
      Jun 5, 2019
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      Address: 1153,surjeet singh nagar, Stno1 city garden colony, Giaspura, Ludhiana, Punjab, 141016

      The credit card department do the fraud about card payments and not give the card statement payments and blackmailing to loss your cibil score and your name is listed in defaulted customers list. I requested the bank from last 5 months and he is not solve my problem. And day by day penalty are increased. So i request please solve my problem as per request. I want to give all payment according to my statement. I agree to pay but the bank don't provide me statement. Plz plz solve my problem. I shall be thankful to you for this
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Jun 05, 2019
      Updated by Nagmani pandey
      Credit card number is [protected]
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        sajidp982
        from Vasai-Virar, Maharashtra
        Jun 5, 2019
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        Address: Thane, Maharashtra, 401209

        I have been charged as tbms, and i did not get any notification or sms or mail. At the time of acccount opening, it was said that zero balance account, now from bank, without any notification, i have been charge tbms charge of random amount. I need resolution on this.[protected] is my crn. I was charged on 14th may of rs. 22/-. Also transaction have done, are not in monthly statements. I don't know where my money is been used. I did not used it. But when i transfered some rupees in my account. There was less amount received in my account. Also not showing anything where my meney is settled or used or paid. This kind of fraud is not expected from bank. I need full resolution in this matter. Asap do something about it.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          A
          Ashu Nangla
          from Mumbai, Maharashtra
          Jun 4, 2019
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          Address: Feroze Gandhi branch, Ludhiana, Punjab, 141001

          Dear team

          I have a salary account with your bank.
          In january 2019 i gave request to close my account in your feroze gandhi branch ludhiana. But they did not process my request they gave excuse ur account is linked with kotak securities account. That is also a bank part to close my securities account but they didn't.
          Today i deposited money on my account of rs 16500/- they put hold on my money of rs 10183/- as ecs return charges.. They should reflect in my account as negative balanceof rs 10183/-but in my net banking that was never reflect that my account is negative so i deposited money in account then suddenly they put hold on my money.
          I am salaried employee getting salary of rs. 18000/- how i can bear this it's huge amount for me kindly reverse my money as soon as possible or help me out where i have to accelarate this issue for justice

          Regards
          Amrinder kumar
          [protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Jun 04, 2019
          Updated by Ashu Nangla
          Dear team

          I have a salary account with your bank.
          In January 2019 I gave request to close my account in your feroze Gandhi branch ludhiana.but they did not process my request they gave excuse ur account is linked with Kotak securities account.that is also a bank part to close my securities account but they didn't.
          Today I deposited money on my account of RS 16500/- they put hold on my money of RS 10183/- as ECS return charges.. They should reflect in my account as negative balanceof RS 10183/-but in my net banking that was never reflect that my account is negative so I deposited money in account then suddenly they put hold on my money.
          I am salaried employee getting salary of Rs. 18000/- how I can bear this it's huge amount for me kindly reverse my money as soon as possible or help me out where I have to accelarate this issue for justice

          Regards
          Amrinder kumar
          [protected]
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            K
            kavya_devd
            from Delhi, Delhi
            Jun 4, 2019
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            Address: Nashik, Maharashtra, 422003

            My crn was created in pune at my company's head office and we had applied for corporate salary account & credit cards. Since, i actually live in nashik, the credit card was never delivered here and a couple delivery attempts were made in pune at my office address. Since i live in nashik, i could not accept the credit card delivery. After repeated attempts of calling the customer care and visiting the branch and updating the address to my nashik address, the card has not been delivered even then. It has been a year and i wish to close my credit card account and have some peace of mind not worrying that someone might get ahold of my card and misuse it. But even after calling multiple times to the customer care, my credit card account hasn't been closed. Please help me close my credit card account.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              G
              Gviji
              from Chennai, Tamil Nadu
              Jun 4, 2019
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              pf withdrawal

              I have already lodged the complaint non receivable of pf withdrawals which was applied and it is more than 4 months i complained on may 30 2019 my name bharath r a my complaint id 2347211 kindly reply the query still not received the status of my complaint i have applied for pf withdrawal in february i have applied for2 periods for 1 period i received, huge amount is pending kindlyprovide atleast contact details because in pf office there...
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              G
              Gaytri pandey
              from Tufanganj, West Bengal
              Jun 3, 2019
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              Address: BARKAKANA RAMGARH CANTT, 829122

              I applied job from quikr on MARCH 2019 . There was call from hr RICHA SINGH/ ROUNAK AND HR VENITA and he was telling me about that your cv shortlisted for the jobs in kotak mahindra and u have to pay 1850 and then 4999 for documentation and 6797 for verification to mr sonu kashyap account sonu kashyap bank-sbi a/c no.-[protected]
              Ifsc code - sbin0011560... I paid this amount through sbi net banking.. After receiving money they told me they will give me the job in my location and now they are not receiving my phone calls... Pls hlp me for my refund... Pls be alert everyone[protected]
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Jun 03, 2019
              Updated by Gaytri pandey
              sir plz refund my amount.
              Jun 03, 2019
              Updated by Gaytri pandey
              Kotak Mahindra Bank — fraud calling mahindra kotak (job purpus)
              Jan 07, 2020
              Updated by Gaytri pandey
              ACTUALLY SIR KOTAK MAHINDRA BANK MAKE A FRAUD CALLING TO ME AND I SEND HIM 13000 RUPEES SO KINDLY REQUEST TO YOU PLEASE REFUND MY PRICE BECAUSE I BADLY NEED MY MONEY I'LL SEND THE DETAILS ON YOUR CONSUMER COMPLAINTS SITE ID;2351324 PLEASE CHECK IT AND REFUND MY MONEY
              Pls settlement of payment I am paying only 2.3 thousands than 9 thousands paying but without interest covert to emi 1000 per month
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                S
                sandip2904
                Jun 3, 2019
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                not allowing locker

                Address: gurukul, 380052

                Newely opened kotak bank branch in gurukul area of ahmedabad, not allowing me any locker even i have demat cum saving account & 2000 fd
                Branch manager is saying, no locker will be allotted without spouse account.
                I have met more than 10 times to miss krishna & called her more than 30 times for that before opening of branch.
                At that time, they were told me that u wl get locker on fd of 20000.
                Now, they r forcing...
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                Prabakaran456
                from Namakkal, Tamil Nadu
                Jun 2, 2019
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                Address: 2/133g, murugan kovil , salem road ,namakkal, 637001

                I am so many time complaint about this fraud bank, i am raising complaint in consumer complaint they never contact me not responding, without my permission they change my account type they took my moneyfor not maintain average monthly balance then i so many time i visit my nearest branch but they irresponsible give the answer i give the account closing form also but they not closing my account and not give my money i am always getting waring message they waste my money and energy that's only reason to complaint consumer complaint that's also no use they not take any action about my complaint
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  Sasikala Sarathi
                  from Nashik, Maharashtra
                  Jun 2, 2019
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                  My husband account went on hold, and they told us to pay the credit card amount and minimum due we paid of 25600, but still the account was not released. Is there any chance of releasing the account???. After pay the due becoz the whole salary amount went into hold. We have other transactions also to be done. Moreover we have can 2.5 years kid which we need to offer food for this month. We didn't even withdraw money even for monthly expenses. Pls reply and waiting for your help...
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  12000 rupees are deducted from my kotak account without any information.. this is very disappointed
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                    S
                    Sahil Nair
                    from Mumbai, Maharashtra
                    Jun 1, 2019
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                    Address: Mumbai City, Maharashtra

                    Hi sir/madam, we are not your consumer than also your executive gave abusive word and asking money from us.. We were not co ncern about the money.. We dont have any idea about the money.. Why for without reason she gave abusive word to my husband.. Her name is ashwini from kotak bank, address:
                    Floral deck plaza, 103/104, 'a' wing, i floor, andheri, midc central rd, seepz, andheri east, mumbai, maharashtra 400093

                    I want justice or else i will take bigger action than this against kotak bank.. I want result.. I have the recording of her talking...

                    Sahil
                    For any contact email [protected]@gmail.com
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      H
                      Hetal Vara
                      from Ahmedabad, Gujarat
                      May 31, 2019
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                      Address: Vadodara, Gujarat, 390009

                      Dear sir,

                      My complaint is against kotak mahindra bank. Last september i had opened current account with kotak for our company.

                      They had opened this account based on our company gst number only. At the time of opening the account they did not informed us that there is a separate formality is there to link gst number with the account!! They paid our yearly gst in b2c model and never told us or informed us that gst for our account is not linked!!!

                      What kind of nonsense is this?? When the account is opened based on gst only, how come the account cannot be linked with gst number based on that only???

                      Why there is a need of following separate procedure for that??? And if there was a procedure for this, why nobody from bank informed us at the time of opening account???

                      I have checked with other banks, government banks automatically links account with gst by default. Other private banks communicates to customer about this at the time of opening account and completes the procedure that way.

                      Kotak mahindra expects that customer should know all these and they should come forward and inform bank about linking this!!!

                      How would customer knowing about this kind of formality!!! Without any one letting them know!!! This is so ridiculous!

                      I need assistance in this matter on urgent basis.

                      Thanks
                      Hetal
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Plz resolve my problem I entered the pin in SBI ATM at mahavir exclave solanki pull gave me msg your payment debited but I have no recieved my money plz solve my problem and refund my money as soon possible
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                        sumitkhanna61
                        from Mumbai, Maharashtra
                        May 31, 2019
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                        Address: New Delhi, Delhi

                        Dear sir/madam,

                        I had been harassed continuously by your collection executives. My father mr. Naresh khanna died in october 2018. Since then the bank is putting on interest charges. We asked the collection executives and requested them for settlement of the account. Initially they told us they will help us in settling the account. All interest charges will be waived off. But now it is may 2019. Every day a new employee enters into the drama, what they have created. The past employees are not even picking up the phone. Now they have started harassing very badly on all our landline numbers as well. We are telling them that we want to settle the amount completely, and they are telling that first pay the overdue amount, than they will talk. Kindly help us.

                        Sumit khanna
                        Son of late shri naresh khanna
                        Kotak credit card no. [protected]
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          A
                          Atul Dakram
                          from Vasai-Virar, Maharashtra
                          May 31, 2019
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                          Address: Kiran nagar Amravati, 444601

                          Respect sir/madem
                          Kotak mahindra finance company chya
                          Calling karnara jo aapale name r c gautam sangato tyane paise bharnyachya karnavarun maze aai vadil aani mazi lahanshi mulgi tichya baddal attyant galiccha aani ghanerde shabd waparlet
                          Tyacha number
                          [protected]
                          [protected]
                          [protected]
                          Mala call var call karun mazya aai bahin bayko aani muli baddal shivigad karun mala tras dillya jat ashe
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          May 31, 2019
                          Updated by Atul Dakram
                          Yavar karyavahi hvavi hi vinanti
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                            Parthsh
                            from Gurgaon, Haryana
                            May 30, 2019
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                            Address: Gurgaon, Haryana, 122001

                            I had an car loan with Kotak mahindra bank, which had taken for a tenure of 3 years however unhappy with the services I foreclosed the loan account by paying the amount the bank representative asked for. Now when I am trying to apply for a new loan I get to know that the bank has closed the loan account as settled in CIBIL and when i went back to them asking for clarification they state that they gave me a waiver of Rs 25000 and hence settled my account.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              Gviji
                              from Chennai, Tamil Nadu
                              May 30, 2019
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                              I have applied for pf withdrawal for the period July 1 2004 to 2 may 2007 pf no MH/ 35415/2740 previously my name was Arun Bharath R now i changed my name to Bharath R A, gazette copy also sent, i received part payment for later period but this amount is not yet received it is month than 2 months kindly help me to receive the money as early as possible, we have called the pf office but they are saying under process please help me to receive as early as possible
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Jun 06, 2019
                              Updated by Gviji
                              Just inform me the date of receipt
                              Jun 11, 2019
                              Updated by Gviji
                              More than 10 days no reply received till now
                              Hi team, I aply to atm card then come on few day but on atm card my name is incorrect
                              My name is Rahul Vasant Girame
                              And received atm card name on vasant Girame.
                              Plz find these is issued and contact me
                              Plzzzz
                              Kotak Mahindra Bank Customer Care's response, May 30, 2019
                              Verified Support
                              Hi! We’re extremely sorry for the trouble that you have been through. Kindly share your registered Mobile number along with your concerns at [email protected] & our team will connect with you on this. Thanks! ^Team Kotak
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                                Kruthikalpa
                                from Delhi, Delhi
                                May 30, 2019
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                                Address: Anantapur, Andhra Pradesh, 515004

                                We had taken a policy with kotak around 4 years back to have a good will with the manager. While taking the policy i wasn't informed abt the auto debit part n i was asked to sign on it. Later due to change of mind we didn't wanted to continue with the policy n let go our premium paid also which s of 25000/-. We informed kotak also tat we don't want to continue n plz discontinue the policy. Buy even after informing them several times from past 4 years i'm been charged with return check. I went to my bank which s idbi to remove tat auto debit thing but they said it cannot be done nor the kotak people have been resolving the issue but i have been charged with the return check charges which s close to 3000 till date. I don't know what to do. Plz help. I'm a normal house wife n each n every penny s important for me
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                May 30, 2019
                                Updated by Kruthikalpa
                                Sir I want my return check charges they have raised against me. Else I can go in a legal way alao
                                Jun 07, 2019
                                Updated by Kruthikalpa
                                Hi! Your Kotak Life Insurance Policy No. 3488510 will be foreclosed on 05/07/2019. Total premium paid till date is Rs 30549. We request you to make the due payment or call our Toll Free[protected] for information. Kindly ignore if already paid. KLIFE

                                This s the msg I get even after telling ample amount of times
                                Jun 07, 2019
                                Updated by Kruthikalpa
                                Hi! Your Kotak Life Insurance Policy No. 3488510 will be foreclosed on 05/07/2019. Total premium paid till date is Rs 30549. We request you to make the due payment or call our Toll Free[protected] for information. Kindly ignore if already paid. KLIFE

                                I get this message now it would be closed only after paying rest of the amount. I'm not going to pay any after all of this happened
                                They deducted the amount from bank and status of the transaction is showing unsuccessful. i called customer care but they are not responding anything.
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                                  S
                                  Saraswati Nair
                                  from Surat, Gujarat
                                  May 29, 2019
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                                  Address: 400063

                                  Dear sir/madam,

                                  I hold kotak credit card from 2017, i am a loyal customer and i paid all my dues on time but i lost my job in jan 2019 and i am unable to pay my outstanding, i am getting harrassed by kotak bank recovery agents, they are harrassing me abusing me, giving rape threats, pls suggest me what to do i am ready to do settlement.

                                  Pls suggest something.

                                  Regards,
                                  Saraswati nair.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    RameshVishwakarma2019
                                    from Mumbai, Maharashtra
                                    May 29, 2019
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                                    Address: 22/175 B, MHB COLONY, DG NAGAR, MALVANI MALAD WEST, GULALWADI ROAD, LANDMARK - NEW MAHARASHTRA MEDICAL, Mumbai City, Maharashtra, 400095

                                    Hi team,
                                    I m using kotak and sbi credit card and it has been observed from last few month, there is auto deduction in credit card statement from moto tpsl.
                                    Not sure what is this but the same is happening on sbi and kotak credit card both.

                                    Need immediate and strong action on this.

                                    I do not entertain call for asking bank account number credit card number otp or other private details then there is no change i have shared any details to anyone on call..

                                    Would like to more about moto tpsl what is this exactly.

                                    Regards,
                                    Ramesh vishwakarma.
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Hi,

                                    I processed my account with Kotaks executive in my company Eclerx in previous month i processed my salary account and the executive said it will be active in 2 days, its been a month and its still not active and the RM who processed my account is not responding. Kindly solve this issue at the earliest. My account number is [protected].
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