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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Nov 7, 2025
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R
ravitejreddy369
from Pune, Maharashtra
May 27, 2019
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This is a serious issue ppl calling to my friends who are known to me and are torturing if they know my father who has taken loan from citi finance and this finance was closed by itself from our native place. They have our cheques with them and we were paying our emis as per the norms. Now they are saying to pay the remaining amounts two to four times. How are we resposible for the delay since your finance office is closed. And how is this related to kotak mahindra? If that is so please give us back our cheque qill pay the remaing actual due. This is what we also convey them. But they are saying that they have misplaced the cheques during the relocating. How can we belive on callers please come with legal procrdure and then we can see what we can do.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    praskash kumar tiwari
    May 27, 2019
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    Address: Bhopal, Madhya Pradesh

    Hallo sir. I am praskash kumar tiwari. I am using 811 mobile bankig app today i decided to book reserved my train seat thats why i am open app book ticket but finally i have don't recieve any reservation message.. And my account balance is debited money.. Why.. I want return my money because i have not received any ticket message.. So please help me
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Hello Team,

    I have performed IMPS transaction to wrong account number as i received from my beneficiary. I wanted to roll back this transaction. I have called and spoke to Kotak mahindra Bank but there is no response yet on this.

    How to get this done?
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      Prabakaran456
      from Namakkal, Tamil Nadu
      May 25, 2019
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      Address: 2/133g , murugan kovil, mayyam pillaiyar kovil street , salem road , Namakkal, Namakkal, Tamil Nadu, 637001

      I am open the 811 zero balance account on online, i select the branch in namakkal but few days after some kotak authorised persion contact to me for proofs & biometric verification after verification one half month after i get sms amb non maintenance charged 560rs four time debited total 2240rs after i ask cc they told my account type is classic account minimum balance maintain 10000rs, i told all info they return only 500rs bal amount not returned that persion without my perimission he change my account type he didnot told any information, i am so many time approched my home branch they never give proper solution and answer after i give colsing form but thats also waste my account is not closed
      +2 photos
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        T
        Tarun Kumar Sarai Rohilla
        from Mumbai, Maharashtra
        May 25, 2019
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        Address: 9901, AHATA THAKUR DASS, NEW ROHTAK ROAD, SARAI ROHILLA NEW DELHI, New Delhi, Delhi, 110005

        Sir i was transferred the amount of rs. 40, 000/ from my kotak mahindra bank karolbagh, new delhi acct. No. [protected] to my driver's bank account approx two month ago and till date it has not be credited in the beneficiary account. I have already visited in the above mentioned my service branch along with bank statement of beneficiary which was shown rs. 40000 was not credited till date. But kotak mahindra bank is not doing anything and my amount is debited from my bank and still pending for credit to beneficiary account. Please help and justice and also refund my amount of rs. 40000 to my bank account.

        Tarun kumar
        [protected]
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          S
          SamImtiaz
          from Delhi, Delhi
          May 23, 2019
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          Address: C-301,North Winds Apartment, Shivanahalli, Nehru Nagar, Yelahanka, Besides, The Ledge Apartment, 560064

          Hi,
          I am dr samreen imtiaz ali shaik, wife of imtiaz ali shaik. I am a respectable physiotherapist and a mother to two young children.
          My husband had taken loan from barclay's bank before our marriage.
          Unfortunately barclay's bank closed down and sold their loans to kotak mahindra bank.
          I got to know this fact several years after marriage. I was neither party to this transaction nor a witness.
          Since last 7 years now, i have been getting abusive and threatening calls from kotak bank.
          Since i am a freelancer they could never got hold of my employer, but regularly visit my linkedin as well as facebook profile to try and defame me.
          When i started questioning them that they can't call me and harass me like this, they abuse and say, they will call even more and defame me in society, like visiting our apartment etc, humiliating us in front of neighbors, our children, and even security guards. They literally give open threats.
          They have my husband's contact number, his office address, our home address
          Still they want to call me time to time and provoke me by saying abusive words either about my husband or me.
          This harassment has reached to a limit that feel extremely humiliated and disgraced. I have started feeling suicidal because of this torture now.
          They send men to my home when i am alone, they very well know that my husband will not be there at home at 11am or 12pm, still their executives come purposely to threaten me at home when i am alone.
          This guy named kodeeshwaran from chennai (Phone number [protected]) recently came to my house when i was alone and even after telling him, my husband is not at home and has gone to work, he barged into my apartment.
          Although i get several calls from different numbers.. This one is peculiar [protected]- his name is venkatesh and is from bangalore team. He has openly threatened me that now he will call me even more, since i apprehended him. I have recorded his call.
          These are hooligans and open gunda raj. I need strictest action against these so called employees and the bank right away.
          Thanks
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            F
            Firoz sharif
            from Mumbai, Maharashtra
            May 22, 2019
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            Address: Prem Nager takiya park, Kanpur, Uttar Pradesh, 208001

            Myself firoz sharif from kanpur, one of the bank executive karan opened my account saying that it zero balance account. He opened start up current account. The bank deducted 2950 rs. I was shocked to see this. Its my humble request to revert my amount of rs 2950. My aacount in halsey road branch in kanpur. The manager of bank thripathi is very rude to me he says open your account in another bank and he cannot do anything in this matter.
            Jun 24, 2019
            Complaint marked as Resolved 
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Verified Support
            May 23, 2019
            Kotak Mahindra Bank Customer Care's response
            Hi! We deeply regret this unpleasant experience. We request you to kindly reach our customer helpline number[protected] and our officers will be happy to assist you. Meanwhile, you may visit www.kotak.com to have detailed information regarding services & charges as per your account type. ^Team Kotak
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              M
              Mihir Parikh
              from Ahmedabad, Gujarat
              May 20, 2019
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              Address: 380015

              Hello - someone from kotak bank is harassing me and my family since a month.
              They are asking us to do settlement for a personal loan that my late father borrowed. On checking my records, i found that my father had borrowed this loan in 2007... And out of 24 emi he had paid of 19 emi.. Only 5 were pending.

              However, my father documentation also mentions that he had paid insurance fee of 5132 rupees while borrowing the loan. So, after his demise, the insurance company becomes liable to pay-off the remaining amount. I tried explaining this to the recovery agent, but they are lying and telling us that there is no insurance attached and that we must pay-off the remaining amount. They are also not providing any kind of loan documentation to us... And are threatening us with legal suit..

              After my father, i have a small family of 3 people.. And it is not possible for us to pay-off the remaining amount. Please help...

              Loan details :
              Abn amro acc # 9404212
              Name : rajesh kanubhai parikh
              Mobile # [protected]
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                S
                sirid
                from Hyderabad, Telangana
                May 20, 2019
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                Address: 500090

                Dear sir/madam, this is a l siridhara of crn no:[protected]. On 18/5/2019 i tried to draw rs 1500 from andhra bank atm, refernce given,
                (Atl/0959/403362/bachupally, medchalhyd180519/08:20), though the money was not dispensed an amount of rs:1500 was cut from account and still not credited to my account. Pls do the needful and revert the amount. Expecting ur earliest response
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Even though i am maintaining minimum balance still they are charging TBMS but my account is zero balance without an intimation they are charging not even single message
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                  R
                  rajashekar bogini
                  from Hyderabad, Telangana
                  May 20, 2019
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                  Address: Near ghandi Statue,Ghandi nagar,Toopran,Medak Dist, 502334

                  Dear sir,

                  Please reversal my account debited to minimum balance non maintenance charges from the date of stating to till date. Min: debited 30000rs above. If you revesal than using continuous in my account any further issues not comes
                  Fraud kotak bank deducted continuously 16700 from my account 2 months ago. Still not reversing my money back. I asked them to explain why debited maintainane maintan charges. Still no response from their support team. I have been complaining repeatedly. There is no use. I have been posting this issue to their social media. They are not helping. Why about deductions performed on my bank account. Because, they have deducted and thought that i would not check my transactions and blindly use continues in my account. This fraud bank is not responding even after 50 - ve reviews till date. I have been posting this review in every website i see online in comments. I recommend you to do the same as this bank does not help people. They just rob your money.

                  Account no:[protected]
                  Account holder:bogini rajashekar
                  Branch:jublihills road no.02
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  I withdrawl 2000 rupees from pnb bank atm. but rupees not withdrawl that same time atm is temppry out of servce. but after withdrawl 500 hundred same atm than withdraw
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                    rajashekar bogini
                    from Hyderabad, Telangana
                    May 20, 2019
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                    Address: Near Ghandi Statue,ghandi nagar toopran medak Dist, 502334

                    My amount of rs 3530.89 deducted in find in figo.com site. Txn id vt191390062000280000077, on 18-may-2019 &
                    Txn id 19999999980515598473970 diducted amount 3, 212.13 (Dr) this tru mobile store i am using this store december month gives total amount why he debited this amount.
                    Txn id 19999999980516598968470 diducted amount 838.01 (Dr),
                    Txn id 19999999980516598968480 diducted amount 29.67 (Dr)
                    Txn id 19999999980516598968520 diducted amount 502.81 (Dr)
                    Txn id 19999999980516598968530 diducted amount 17.80 (Dr) for emi, iam not take any paytm emi please resolve for this issues as soon as possiblity.

                    This are total goes to over limit of my credit card please find my account immediately
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Jun 18, 2019
                    Updated by rajashekar bogini
                    Please find my complaint as soon as possible

                    TBMS charges an amt of 102/- and 394/-has been deducted on 13 may 2019
                    For the account of [protected] IFSC KKBK0008076 account name PRIYANKA DM
                    An unknown charges on my account has been debited please do the needful... I need my amt back to the same account...
                    Orlese I go to the higher authorities of the company..

                    Thank you
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                      K
                      kingkhan01
                      from Ranaghat, West Bengal
                      May 19, 2019
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                      1 shakesphere sarani, kolkata - 700071, ac market, 1st floor, buss stand - birla taramndl, nearest metro stn - maidan,
                      Interview date (20.05.2019)
                      Time - (11am to 2pm)
                      Bring - cv, 2 passport size clr photo, last degree mark sheet xerox, voter id, adhar card, pan card, savings account passbook of any banks or after slection.
                      Contact person:prosanta roy: [protected]
                      Punam das:[protected]
                      Registeration no: kmg5326

                      We are not consultancy.
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      How to write to banking ombudsmen .i am charged 17k for non maintenance of 50k balance in kotak bank ac for 2 yrs.can anyone help ?
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                        G
                        girishchandtalbros
                        from Gurgaon, Haryana
                        May 18, 2019
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                        Address: Kotak Mahindra ATM in QH Talbros Pvt. Ltd. Plot No 400, Phase-3, Udyog Vihar, Gurgaon, Gurgaon, Haryana, 122016

                        Dear sir,

                        I have an a/c in kotak mahindra bank gurgaon a/c no [protected]. I tried to withdraw rs 10000/- by kotak mahindra bank atm at qh talbros pvt. Ltd. Plot no. 400, phase-3, udyog vihar, gurgaon around at 10.40 am dated 09.04.2019. Transaction was done but i have not received my cash. Again i tried for rs.5000 & rs.2000 cash didnt receive but the amount is debited. I did not got any msg that withdrawal is successfully done. I have lodged a complaint on dated 25/04/2019 in kotak mahindra bank sector -14 branch gurgaon. They have given me a reply letter on dated 02/05/2019 and said that file a police complaint in this regard. I request you sir please look into the matte & solve the same.

                        Thanking you,

                        Your’s sincerely
                        Girish chand
                        Mob. No. [protected]
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          chaitanya shaw
                          from Mumbai, Maharashtra
                          May 17, 2019
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                          Address: baNDRA KURLA,MUMBAI,400051, Mumbai City, Maharashtra, 756043

                          I got an offer from optimal solution name richa sharma for apply a job in kotak mahinra bank as operational manager. And said me to paid rs 2000/- as regd. Fee. I paid them. After tnat i send them all my documents. After that they taking my telephonic interview and send me my mark as 75%. And told me to paid 5553/- for document varification. I paid them. And then a gay name abhijeet singh calleed me and told me he is my relationship manager. And told me to pay 11668/- ffor offer letter. And email me your job is done for kotak mahindra bank. And after that told me to pay 26000/- for itm training in kotak mahindra bank and told me u will get all money refund in face to face interview and during training u will got ur money stiphen 26000/-. And after that they play with me and block me. I called them many time but they not receiving my call and swithoff their phone.
                          Total ammount i paid them 2000+5553+11168+26000 = 45191/-
                          I paid them all my fathers saving for a job. But now in problem in fraud. I am a poor sudent. Kindly help me for getting my money and take action on such type of fraud.
                          Details
                          Richa sharma (Hr)- [protected], email - [protected]@gmail.com
                          Abhijeet singh - rm. Abhijeet. [protected]@gmail.com, [protected], [protected]
                          Himanshu sharma - [protected]
                          Email - [protected]@headoffice.com
                          Whom i send money-
                          Ashish
                          Ac no-[protected]
                          Ifsc code-synb0009050
                          I search this ifsc code this is the bank of laxmi nagar dist, delhi, nirman bihar
                          All phone no. Have whats app available. But now they starting to deactive the whatsapp and switch off the phone.
                          I have send all screenshot below
                          +26 photos
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          May 17, 2019
                          Updated by chaitanya shaw
                          another detail whom i send money-
                          ac no- [protected]
                          ifsc code- SYNB0009144
                          name- A K ALLY
                          syndicate bank
                          this is richa sharma, HR, OPTIMUM TEAMS.
                          May 17, 2019
                          Updated by chaitanya shaw
                          plz solve this problem and help me getting my money.any body want to know details or have any resolve idea kindly contact me [protected].
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                            R
                            RAJAPURAM SHEIK SENA REDDY
                            from Mumbai, Maharashtra
                            May 17, 2019
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                            Hai team, yesterday i opened kotak 811 account via online n transferred 2000 to that account.. After some i tried to transfer back to other account... It's saying u can't transfer to this account... And today i got this message "we wish to inform you that the status of your a/c xxxxx has been changed from no freeze to total freeze on[protected]"... What i have to do now???... I have submitted all the documents correctly... The customer care is not responding properly...
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              khanim1
                              from Mumbai, Maharashtra
                              May 15, 2019
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                              Address: Mumbai City, Maharashtra, 401107

                              Hi, my name is imran khan and i hold a kotak credit card ending 3675. I wa not able to pay my due since i have lost my job. I did speak to the banks collection vendor j s associates (Dahisar) and had requested time until i join a new employment. However, the associate ram gupta pushed me to pay by 15/5/2019 the minimum due amount. I did tell him i have no source of income and am the only house earning member. However, he called me today and started harrasing over the call and used foul language. Deapite of informing im not home he send the collections guy to my house and harassed my sister over the call who was present there. I spoke to his senior who identified as amit kadam from j s associate and he too started harrasing me over the call. I got amit kadams number from kotak website under the name of paul fernandes. This is really embarrassing behaviour from the bank. I would request the bank to do something about it and give me some time until i find a job.
                              Regards,
                              Imran khan
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Danish lambe
                                from Mumbai, Maharashtra
                                May 14, 2019
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                                Address: Mumbai City, Maharashtra

                                My complaint is against Kotak bank and Bank of India ..

                                They are asking for GST certificate to open a new bank account for a new proprietorship firm.

                                And saying Now a days banks are advised not to open current account without "Gabbar Singh Tax Certificate"...

                                We say : If we can't open current account and not earn how will we reach to minimum slab of GST ? ..

                                On Registration of Gst and Filling Nill also cost a lot of payment every month to CA.

                                So even if we don't earn we have to pay to CA.

                                So Minimum Slab of GST is Hoax and Fake by Government or banks are asking for a document which RBI has not asked to take from consumers.

                                What ache din we are facing yaar ??
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  Peerzada Aqeel
                                  from Mumbai, Maharashtra
                                  May 13, 2019
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                                  Address: Kotak mahindra bank , sector 18 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  After getting a message of account freeze and following all the necessary steps given by customer care and visited branch 3 times (Including hone branch) and submitted all required documents and a written application, the bank is not taking any action in this regard. Everytime i call customer care they assure me a solution within next 24 hours, home branch also gave me time of 7 days to unfreeze my account. And its already been 2 months now, please help
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Hi I using kotak mahindra creadit card 2018 but lost my job just pay 2000 rupees and closed my card please
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                                    gomesxav
                                    May 11, 2019
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                                    Address: Mumbai India, 400053

                                    I have a nri account with kotak mahindra bank and i am absolutely left helpless by them as i need to transfer funds urgently, but i cant as the otp is not being generated or sent to my foreign registered phone. After numerous complaints nothing is done. All they say is that it is a technical problem.
                                    They said they will call in one hour but i guess after 2 days their one hour is still not up.
                                    Their idiotic customer services gave me a direct number to call, which turned out to be kotak life insurance policy helpline. Any other number you call leads to a dead end.
                                    They only reply by email, which is not practical as its time consuming to wait for it.
                                    They boast about their high security standards, but their security is so high that even you cant access your money in your own account.
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    May 17, 2019
                                    Updated by gomesxav
                                    But thats the Problem, its been a week already. You guys just keep notifying each other, how about resolving the issue???? I have done everything from my side. from restarting the phone to going to my cell service provider to have my phone checked. There is no issue from my side. I even asked some of my friends to send me a sms from India and i received all of them... but i just dont receive the OTP from Kotak Mahindra Bank. Atleast you can send it on my registered email.
                                    .hello sir/madam Please provide me a pass book of your bank. My name is akash Chakrawarti from patna.

                                    CRN:[protected]
                                    Ifsc code :- KKBK0005658
                                    Adress:- east lohanipur saraswati lane, kadam kuan patna

                                    P.O.:- KADAM KUAN
                                    PINCODE:- 800003
                                    STATE:- BIHAR
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                                      davinderpreet singh
                                      from Delhi, Delhi
                                      May 10, 2019
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                                      Address: TALWANDI BHAI, 142050

                                      I, davinderpreet the proprieter of warehouse entrprises has an agency of dtdc courier service and i have provide the service to kotak bank, talwandi bhai sol id 4094, but due to some personal benefits the branch manager mr kunal and asst. Manager mr dharminder has not processed my bills of august, nov, and december 2018. I have requested them many times but now i have no other option except to file a complaint to the consumer court against the bank .. Approx 12000 amount of bills were pending .. Please help me otherwise i have to proceed legally to get my amount ..
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      May 10, 2019
                                      Updated by davinderpreet singh
                                      kindly resolve as soon as possible
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                                        Roopam11
                                        from Pune, Maharashtra
                                        May 10, 2019
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                                        Address: Wakad bridge, Pune, Maharashtra, 411057

                                        I recently visited one of Kotak Mahindra bank near Wakad Pune 411057.
                                        Their I asked for 811 account for my friend and the so called Bank employee (to be honest not at all trained with professional skills and communication) asked me to open a minimum 10K saving account as it had many benefits. I insisted that our requirement need just 0 balance account and please stick to it.
                                        Then he started buffling things around with false data like you need to do KYC every year, you will be charged for every transaction, you cannot keep over 10K rupees in that account at any moment, he at moment even said that you need to pay for the virtual debit card.

                                        After hearing all this, we still said we need 811 account because I mysel[censored]se 811 and know that all these details were wrong, when we asked him the process to open account he simply denied and said he can’t help. Turned off his Computer with right hand, he stood up and left the counter as we wasted his time.

                                        I have no idea what concession he would have get by opening that 10000 saving account but if someone is asking a bank employee to help, he should.

                                        Please check with the employee

                                        Date of visit - 09/05/2019
                                        Time of visit - 10:30 am
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                        My money deducted from my bank 850RS
                                        Name of deduction Google Proxima Beta Please help me for refunde my money
                                        My gmail ID [protected]@gmail.com my name ravi patel

                                        rude behaviour of kotak mahindra bank employees with false data - Comment #3432994 - Image #0
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