Kotak Mahindra Bank Complaints & Reviews

Dear all,

Earlier i used to work with radisson hotels and they have offered a salary account and after two year i left the hotel and joined other job and they offered me a new account sbi and after that my salary is not crediting in kotak mahindra. However no concern i have only use my kotak bank application for credit card payment. But this monday i have deposited 8500 rs. To my kotak account and they have deducted 900 rs from my account and when i asked them they said they have charged me non maintenance fees as your salary is not crediting in your account. And after that they also said that you have to pay more 4900 rs something as non maintenance of salary or proper balance.

My only concern is you can close my account. I don't want to use my account anymore and i don't have that much money to pay your this much balance.

Please request you to close my account.

Name : sourab kumar choudhury
Account no. [protected]
Kotak mahindra bank

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Amount was deducted from my kotak account but amount not came from atm, i am taking follow up with bank but they are telling that please wait only, so please help me on the same.

Details:
Date:01/05/2019
Account-kotak mahindra debit card
Amount-7000
Rrn[protected]
Atm id-h1331101
Atm bank-andhra bank
Record no-13

Please find attachment of receipt for more details....

So called kotak mahindra bank credit department executive calls me and sms me regularly with different numbers and talking very nasty and valguer and also threat me for if you don't talk with me it will be very bad for you recently my father and big brother died in a short time am also in a much pain she continues calls me and threat me my life like hell
Am also touch with bank officials regarding my debit and i also wanted to clear but as my social or business reputation the so cold kotak mahindra bank executive calls or sms me i also share some part of got sms from "[protected]" the conversation is "ab call pik karne me sharam a rhi h kya
Dar lag rha h kya bank walo se baat karne me
Paise dene par jayenge jao jo karna h kro bank bhagte phir rhe ho himat h to bank ajao na kyu bhag rhe ho ok go had maine karja nhi le rkha or nhi bank se chupti phir rhi hu ok sr ap khud ko dekho phale
Kal call karne add bataungi office ka ok

I open my kotak application then i found my a/c blnc is showing 434inr but it should be around 550 i see my transactions but i won't see where these 120+ rupees amount gone?? Is it a scam or fraud?? Help because my transaction history doesn't shows this deduction what will i do next please help in finding what is that! Without text and any details i guess its low bank services to customer's

Dear team,

This is to inform you that i have an account in kotak bank and on that basis your credit card team have given me a credit card.
Around a 2 year ago i have a transaction of around of 40k and due to some personal problem i was unable to pay the emi on time.
I want to inform you that your credit card team is contacting my friend from social media and abusing them so that i will pay the amount.
I want to tell you that no one have the rights to take contacts from social media. I request you henceforth if you contacts any of my friends from social media specificly. (1) sapna moily. (2) sumi karmorkar (3) bidhan karmorkar. Then i will take legal action against this.
I am ready to make settlement for the outstanding amount. I request you to contact me for the same at the earliest.

Show quoted text

Dear sir
My name is israr.i am from ludhiana.my kotak mahindera bank crn no is.[protected] my account number is [protected] and my mobile number is [protected].this is gill road branch.My account has been closed by the bank on 20march 2019.But I have not got my money yet.
When I call in the bank, the bank manager says that I will call you. But no calls have been received yet.Please solve the Problem.
thank you
yours sincerely
israr

Dear officer,
This is second time i request you that
I am harmanjeet singh
Unfortunately i blocked my money in kotak bank account
And now i want to unblock it because without unblock i can't use this money
But batala city bank operators r excusing me again and again
I want to unblock my money as soon as possible
Please contact with them
I will be very thankful for you sir
Thanks

Hi team,

Even though i have paid my minimum balance on time on my kotak credit card they have charged me late fee charges 700 rupees.

I don't know why they have charged the late fee even though i paid my credit card bill. I want reversal for the charges which they charged.

Can you please help me with this.
Credit card number: [protected]

I have a credit card and the payment was past due date. I tried paying the minimum amount through direct paytm and it got declined but the amount was debited from my account. Since the collection agency person[protected] &[protected] kept calling me irrespective of the times i told her i was at work and cannot talk. I paid half of the minimum amount and told her that i will pay the other half in a week's time. No. She didn't understand the basic concept of the issue i was facing. I gave the declined issue screenshot and told her that i will pay the other half once my money is refunded. But, she didn't understand and kept harassing me. I've got 60 missed calls from her. I cannot use mobile at work (Atleast i am not supposed to talk) and told her that over text. But, she called in whatsapp too to harass me.

I know i owe the money to kotak bank and i am not declining that. But is this the way you want to handle a customer?

Hi, i've paid my dues in total for my kotak mahindra credit card. The recovery people were really proactive while collecting money, now no one can help me get the noc for the card. Contacting kotak customer care for credit card is next to impossible and the bank keeps routing me to an email address from where i've never received a reply.
Crn is[protected].

I would need help to get in touch with a kotak representative.

Sir my cibil is showing a consumer durable loan overdue on me from kotak mahindra bank with account no. Bf3c006965.
I have not taken this loan. I have spied for a home loan and that financial company is demanding the details and statement
Of account (Soa) of this account no. To prove that it does not belongs to me. Kindly provide me details and soa of this account.
Thanks
Rajendra kumar kumawat
[protected]
[protected]@gmail.com

Hello sir/madam,

I am holding kotak mahindra account since 2018. It is a salary account. It was told at that time that there is no charge applied by bank for atm withdrawal for any number of online transactions at any bank atm domestic

There are total 6 times 23.60 has been deducted in last two days.

29/04/2019 chrg: atm cw fee-dom/ tbms -23. 60
29/09/2019 chrg: atm cw fee-dom/ tbms -23.60br...

Hi, This is to inform you that my salary account in your bank is not used by me since last 5 years. I did not receive any mails or sms regarding closure or penalty charges. I have not used that account after i received my last salary which was around 5 years back. Now suddenly the bank is asking me to pay penalty charges and some other fines which is a very huge amount and I cannot pay the amount. The amount is around 15000. Kindly look into the matter as it is illegal to take such charges if the customer is not using the bank account.

Ad hoc statement charge ₹118 have been deducted on 27-april-2019 from my kotak account account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account.
Withfrawal - 118.00 rs

Dishant
[protected]

Dear Sir/Mam,

I got a loan from Kotak Mahindra Bank (SPLN[protected] angaist Balance Transfer of my Running Loan From Bajaj Finance.
Kotak Processed the Loan amount of Rs.1320000 but as per his commitment, he didn't close my loan of Bajaj Finance.
Now the both Bank demand for the EMI. I regulerly call and mail to Kotak to give solution but they don't reply.

This is cheating from Kotak Mahindra Bank. Kindly Help.

Regards
Manjeet Sharma
[protected]

Hello Kotak..Am back again with one more worst and disgusting experience I faced through you guys. Could you please stop promoting your crap and cheap offers for any fake and so called the worst companies helping them to sell out their cheap and low grade products to your customers.
It's totally my personal experience the way those bloody FlatWorld Rewards company has cheated with such a cheapest and cowardly customer service.
Firstly you people promote the offer and provide the coupon code. Once landing to their crap website, we place the order as per the items been put with discounted rate with some brand name(delivered as cheapest Chinese products).
Paying the discounted price after applying the coupon code you provided for these fancy promotion, we have to follow up with the world's cheapest organisation for around 3 months, and nevertheless we would get a template response all the time.
So kindly tell me whom should I make responsible for this..I know am the biggest fool of getting trap with your conditions apply offers.
Still being a customer of yours for around years what do I expect for this kind of inconvenience.
After explaining the whole story to your executive she recorded the details and got all my email communications proof to her I'd and told Senior Manager will be calling.
And when your Senior Manger Ankita.[protected]@Kotak.com called me, tried to defend with the quality of the products after listening to the whole story again. And to be surprised asking I will be looking into the matter, and asking me what do I want to do for this issue. So you guys don't have all the solutions already listed for any kind of products you launch, with all the exception that can come along with the roll out of those products. Better learn the Product Management skills properly.
I don't have option to attach the email communications that I had with those bugger Flat World's. But your executive and manager have them.
Let's see how do you handle this and how soon I will get some action taken on it.
#KotakCEO
#FakePromotionOffers
#CheapOrganizationFlatWorlds
#CheapProductsPromotionsByKotak
#WorstCustomerExperience
#KotakPromotingFakeAndCheapCompanies

Mine is a 811 account and it is non maintenance balance saving account but they are charging rupees 23.60 continuously for 10 times by today but when I tried for contact customer care they are not responding. My acc no_[protected] and the CRN_[protected] so kindly look forward to the issue and solve it. It's been a huge amount that was deducted my the cost of 23.60 for minimum 6 times a month. Without any notice

I made a transaction on 14 feb 2019 on one97 telecommunication for rs 1000/- and the same amount was initiated refund on 19 march 2019 by merchant, order id [protected] with reference no.[protected] and kotak mahindra bank confirm the receipt of amount to the merchant but it has not been credited in my card no. [protected], yet. A screen shot of the communication made between i and paytm in which paytm confirmed that kotak mahindra bank confirmed the receipt of amount rs 1000/- against above mentioned reference number, is attached for further verification.

My consumer loan account number-cfb207161

Dear sir,

On 4th jan i got mail from kotak regarding my loan nach rejected so
I have to pay through online.
Same i was paid my emi 1850 in sameday[protected]Ref no-imps reference no:[protected]. But next day[protected] same emi amount deducted in bank account also.

So kindly refund the my excess amount rs 1850 immediately,

Hi

I am shrikant with account number [protected]. Today i have charged for tbms, since this month and total tbms ref no 12032019 &14032019. Deducted from account 590x2=1180 (Couldn't capture screenshot) in app
A complete fraud is this from kotak bank. Planning to take this issue to higher level and will try fullest to move my savings account to some other bank.