Kotak Mahindra Bank Complaints & Reviews

I had done shopping for worth rs 43500 from credit card, for converting that into emi i choose kotak mobile app in that only only tenure option was their unfortunately, i choose 48 month after that, it didn't, t show me the emi amount. So i call on customer care to know about emi amount. I was not convinent with tenure, so i ask to change tenure. They just deny that you can't change tenure again it against policy... It, s like bank forcing to take tenure given by bank even you are capable of paying earlier... This is all #... I will suggest to everybody, kindly don, t use kotak bank services like credit card, loans etc.

My name is bishnupada bhattacharjee and a member of kotak life insurance since last five years and have been paying my premium through sbi net banking and also getting it acknowledged by the company. On march, 2, 2019 at 11.01 am, i paid premium for kotak life insurance amounting to rs.36, 810 to kotak mahindra bank under reference no. Igafnnkfj8. The payment was made through sbi net banking. The receipt of the same was not received till date. Kindly acknowledge receipt as it is urgently required to submit to my department for income tax purpose. My mobile+ whatsup no. Is [protected]. Please do needful

I would like to bring your kind attention toward a wrong entry by kotak bank in my cibil report. The account number shown in cibil report is c16p098283 (Personal loan). I raised a dispute over wrong entry of this account and cibil informed me to contact kotak bank in this regard. I therefore request you to kindly validate this account and delete concerned entries from my cibil account.
Name om prakash singh
Pan: [protected]br...

There had been total 8 unknown transactions from my credit card on 16/01/19 without my authorization. Also did not receive any sms alert for debits on my registered mobile no.[protected]. These transactions are done by someone fraudulently. Kindly reverse these 8 transactions or settle the disputed dues, as i am not liable to pay for those transactions which are done fraudulently, without my authorisation.

Dated:[protected]

To,
Kotak mahindra bank limited
Cin: l65110mh1985plc038137
27bkc, c - 27, g-block, bandra-kurla complex,
Bandra east, mumbai – 400051, india
Tel no.: +[protected],
Fax no.: +[protected]
Website: www.kotak.com

Sub: - fraud & malpractices by kotak mahindra bank limited
Ref:- crn no.[protected],[protected] &[protected]br...

Dear sir

I am using credit card no. [protected] from last two years and had good payment history but from last three months there was some delay payments but i was paying as my commitment.

This month i have to pay two months installments that i will be due on 13 march 2019. Today i got call from kotak collection department for payment [protected], i told him to pay rs 8000 today and balance 2600 in one or two days. With out listening to me, he started shouting and abusing me and harassing me that his field officer will visit my address and threaten my mother. He even knows my mother name

I am kotak bank customer from last 5 years, i have kotak securities account also, if i get these kind of threatening and harassment calls from bank people then it is so miserable on my part.

Are these people authorised by bank to threaten customers and their parents, i never refuses to pay the amount, just asking for one or two days time after part payment.

I am attaching call recording also.

Waiting for positive response

—
Thanks & rgds
Sachin maheshwari
[protected]

Yesterday i issue refund from my another account to kotak of 4790₹ and today amount credited in kotak is 4187 ₹ kotak is not showing details of 603₹ from my account. And iam unable to contact kotak regarding charges. And my last month sip of mutual fund is bounce but bank debited 45 rupees from account. But now they have debited more 603 rupees from account please help me sir i need detail charges of ecs bounce.

I am using credit card for kotak mahindra bank. As soon as i did my first transaction, 1699 amount has been deducted from my credit card limit in the name of ccp. I am not aware of this at all and i have not registered for any such service.

I am highly upset by this. Kindly return my amount or i am left with no option other than surrending all the kotak mahindra bank account and services. Hope you take this request seriously.

Respected sir, ma'am, i am vishakha singh. I received 2 messages from kotak mahindra bank about the transaction of rs 3480 and rs70.63 made by my kotak credit card at 10;32 am on[protected]. I was surprised. I have not made these transactions. I telephoned to kotak mahindra customer care but they disappointed me, they were just telling about blocking the card and reissue it. I need my money back and have a strong inquiry about these frauds. I did not share my personal details with anyone. Please help me.

Dear team,
I applied for personal loan via my portal, last week named mr. Vishnu priya call me for personal loan, i submit the documents by 10 days ago i still not recevied any status on my documents,
A person collected the documents named as asik, he is answering very rude in calls and no updates

Still vishnu priya is not picking up the call
My crn is 42645341

On 20th of nov 2018 i transferred an amount of 4000 from account number ending with 9978. I by mistakenly entered a wrong account number. Hence it was sent to a wrong number pleas help as i am not able to connect to your help line. I need the amount to be reversed to my account again.

Why is it soo difficult to tlk to the customer care like why???

Why do you have to follow such long ivr it is so soo soo irritating

I have been holding your privileged credit card for n number of years all dues were cleared more than a year back ur agent came and collected cash and a sms was sent to my mobile regret same was deleted as i had changed my mobile now i am being frequented by email sms & calls which is being tortured to me very frequently if anything happens to me ur bank is responsible please take the matter seriously and close this i have earlier also made a issue on this do take immediate action

When my account is 811 with maintaining policy of zero balance per month my bank is continually charging tbms charges without prior notice and i don’t know why they cut down these charges from my a/c. I got cut this amount two times of this month within 10 days. First, tell me the reason of these charges and second if the charges are not applicable on my account then make a refund in my a/c....

Dear sir,
Me apki kotak bank ka costumor hu or credite card use kar rha hu. Mene crdite card use kiya or mujhe lose ho gya. To mene payment emi me bhi convert ki.
Lekin is month ki emi me ni de paya. Abhi to recovery officer ke mere pass roz bar bar call ate hai new number se. Or ek officer ne to mujhese itni batmizi se bat ki hai. Jo aap khud sun sakte hai mere pass recording hai. Me apko send krta hu. Us officer ki galli bak rha hai wo officer. Mene complant ka kaha to. Bola jini krna hai kar de... Ab ek complant uske agains me apse kar raha hu. Or ek ombudsman rbi par

From: "ajit."
Date: mon, 18 feb 2019 22:41:06 +0530
Subject: fwd: online payment process rbs[protected] ajit
Gupta r1cp422060 rsm3566023
- hide quoted text -
To: customercare. [protected]@phoenixarc.co.in, "surender. H. Kumar", "countryhead. Consumer"

— forwarded message —
From: "ajit."
Date: mon, 18 feb 2019 22:17:52 +0530
Subject: re: online payment process rbs[protected] ajit
Gupta r1cp422060 rsm3566023
To: surender. H. [protected]@kotak.com, ceo, jmd. [protected]@kotak.com,
Countryhead. [protected]@kotak.com

Presently i am out of station from two week in rural area, i have no
Remember my card no. So please verify with any proof to know me
Card detail to proceed payment.

On 2/18/19, ajit. Wrote:
presently i am out of station from two week in rural area, i have no
remember my card no. So please verify with any proof that it is my
card detail to proceed payment.

on 2/18/19, ajit. Wrote:
ok but tell your recovery agent to stop harassment me and my relatives
and known persons don't call me frequently.

I have a salary account in kotak mahindra bank i am having several loan going on due to my salary credited late my ecs got bounced kotak is charging nearly 600 rs per bounce charges till now they have deducted more than 10000 rs in past 1 year what to do to reverse the charge i want to file a complain. They have blocked my money and not helping me out

Dear team,

This is to inform you that i got call from mobile number[protected], for discount card. I will get 20% discount on shopping. The girl was asking about credit card details. I refused. But she given me my card details. Like name expiry date. Again she was asking for cvv no. I strictly told her, i don't want such cards.

Please take necessary action on the same.

My mobile no is [protected], registered with kotak bank. I applied for an account online with kotak and an executive came to me (He told my address and dialled my phone no correctly which i gave during my registration). 15 days back he came to me and collect kyc documents (My passport and aadhaar copy). Till now no updated from kotak side. I didn't got my welcome kit and no calls from kotak at all for follow-up (Since it is banking sector, they should have to do it). Today i called them, the customer care executive told that he didn't find my documents. He ask for the mobile no. Of the person who collect that document. That person is kotak's employee and he ask for mobile no to me. I was unable to find it since i have around 300 nos in my history. So, i fell that it is some fraud/phishing happened because of data leak from kotak. So, i ask them to suspend my account until the kyc was finished, but they didn't. If someone use this account under my name with those document which i submit, who will be responsible? I don't know kotak is running a process of banking or some local chit funds. For now, i can say, it is a bank with irresponsible persons and process.

I have the audio of my today's conversation. If needed, i will post it if my account is not suspended or in case of some misuse of this account by others.

I opened by 3 in 1 account by vising the branch but even after waiting for 2 months i did not received my welcome kit of kotak mahindra bank. I also visit to the branch for the same reason but they are not providing correct information about my welcome kit. Without cheque book and debit card i am not able to perform any transaction from last 2 months. My first experience with this bank is vey bad and i am not satisfied at all. Very bad and worst service by a private bank, even worst than a public bank. Please provide my welcome kit as soon as possible, other wise i will file a case against this branch and bank under consumer protection act 1986.
Rishab jolly
Crn:[protected]

I would like to bring your kind attention toward a wrong entry by kotak bank in my cibil report. The account number shown in cibil report is (C1xxxx0684) (Personal loan). I raised a dispute over wrong entry of this account and cibil informed me to contact kotak bank in this regard. I therefore request you to kindly validate this account and delete concerned entries from my cibil account.
Name balbir singh
Pan: bfkps8287kbr...