Kotak Mahindra Bank Complaints & Reviews

Dear team,
I applied for personal loan via my portal, last week named mr. Vishnu priya call me for personal loan, i submit the documents by 10 days ago i still not recevied any status on my documents,
A person collected the documents named as asik, he is answering very rude in calls and no updates

Still vishnu priya is not picking up the call
My crn is 42645341

On 20th of nov 2018 i transferred an amount of 4000 from account number ending with 9978. I by mistakenly entered a wrong account number. Hence it was sent to a wrong number pleas help as i am not able to connect to your help line. I need the amount to be reversed to my account again.

Why is it soo difficult to tlk to the customer care like why???

Why do you have to follow such long ivr it is so soo soo irritating

I have been holding your privileged credit card for n number of years all dues were cleared more than a year back ur agent came and collected cash and a sms was sent to my mobile regret same was deleted as i had changed my mobile now i am being frequented by email sms & calls which is being tortured to me very frequently if anything happens to me ur bank is responsible please take the matter seriously and close this i have earlier also made a issue on this do take immediate action

When my account is 811 with maintaining policy of zero balance per month my bank is continually charging tbms charges without prior notice and i don’t know why they cut down these charges from my a/c. I got cut this amount two times of this month within 10 days. First, tell me the reason of these charges and second if the charges are not applicable on my account then make a refund in my a/c....

Dear sir,
Me apki kotak bank ka costumor hu or credite card use kar rha hu. Mene crdite card use kiya or mujhe lose ho gya. To mene payment emi me bhi convert ki.
Lekin is month ki emi me ni de paya. Abhi to recovery officer ke mere pass roz bar bar call ate hai new number se. Or ek officer ne to mujhese itni batmizi se bat ki hai. Jo aap khud sun sakte hai mere pass recording hai. Me apko send krta hu. Us officer ki galli bak rha hai wo officer. Mene complant ka kaha to. Bola jini krna hai kar de... Ab ek complant uske agains me apse kar raha hu. Or ek ombudsman rbi par

From: "ajit."
Date: mon, 18 feb 2019 22:41:06 +0530
Subject: fwd: online payment process rbs[protected] ajit
Gupta r1cp422060 rsm3566023
- hide quoted text -
To: customercare. [protected]@phoenixarc.co.in, "surender. H. Kumar", "countryhead. Consumer"

— forwarded message —
From: "ajit."
Date: mon, 18 feb 2019 22:17:52 +0530
Subject: re: online payment process rbs[protected] ajit
Gupta r1cp422060 rsm3566023
To: surender. H. [protected]@kotak.com, ceo, jmd. [protected]@kotak.com,
Countryhead. [protected]@kotak.com

Presently i am out of station from two week in rural area, i have no
Remember my card no. So please verify with any proof to know me
Card detail to proceed payment.

On 2/18/19, ajit. Wrote:
presently i am out of station from two week in rural area, i have no
remember my card no. So please verify with any proof that it is my
card detail to proceed payment.

on 2/18/19, ajit. Wrote:
ok but tell your recovery agent to stop harassment me and my relatives
and known persons don't call me frequently.

I have a salary account in kotak mahindra bank i am having several loan going on due to my salary credited late my ecs got bounced kotak is charging nearly 600 rs per bounce charges till now they have deducted more than 10000 rs in past 1 year what to do to reverse the charge i want to file a complain. They have blocked my money and not helping me out

Dear team,

This is to inform you that i got call from mobile number[protected], for discount card. I will get 20% discount on shopping. The girl was asking about credit card details. I refused. But she given me my card details. Like name expiry date. Again she was asking for cvv no. I strictly told her, i don't want such cards.

Please take necessary action on the same.

My mobile no is [protected], registered with kotak bank. I applied for an account online with kotak and an executive came to me (He told my address and dialled my phone no correctly which i gave during my registration). 15 days back he came to me and collect kyc documents (My passport and aadhaar copy). Till now no updated from kotak side. I didn't got my welcome kit and no calls from kotak at all for follow-up (Since it is banking sector, they should have to do it). Today i called them, the customer care executive told that he didn't find my documents. He ask for the mobile no. Of the person who collect that document. That person is kotak's employee and he ask for mobile no to me. I was unable to find it since i have around 300 nos in my history. So, i fell that it is some fraud/phishing happened because of data leak from kotak. So, i ask them to suspend my account until the kyc was finished, but they didn't. If someone use this account under my name with those document which i submit, who will be responsible? I don't know kotak is running a process of banking or some local chit funds. For now, i can say, it is a bank with irresponsible persons and process.

I have the audio of my today's conversation. If needed, i will post it if my account is not suspended or in case of some misuse of this account by others.

I opened by 3 in 1 account by vising the branch but even after waiting for 2 months i did not received my welcome kit of kotak mahindra bank. I also visit to the branch for the same reason but they are not providing correct information about my welcome kit. Without cheque book and debit card i am not able to perform any transaction from last 2 months. My first experience with this bank is vey bad and i am not satisfied at all. Very bad and worst service by a private bank, even worst than a public bank. Please provide my welcome kit as soon as possible, other wise i will file a case against this branch and bank under consumer protection act 1986.
Rishab jolly
Crn:[protected]

I would like to bring your kind attention toward a wrong entry by kotak bank in my cibil report. The account number shown in cibil report is (C1xxxx0684) (Personal loan). I raised a dispute over wrong entry of this account and cibil informed me to contact kotak bank in this regard. I therefore request you to kindly validate this account and delete concerned entries from my cibil account.
Name balbir singh
Pan: bfkps8287kbr...

Collection team from kotak mahindra has been harassing me since last one year for the payment of my credit card. I have been making payments but due to unforeseen circumstances if being unemployed i have been making less payment. I have already stopped using my card but the total use on the card doesn't go down. Their executives come home and create scandalous situation. Please suggest what can be done in such situation.
They have also blocked my savings account so i have no savings account to make their payment. I also have their current account and they have blocked that as well. So i have no source to transfer them funds. They talk badly. Some ali who doesn't introduce himself talks about taking me to police.
Please suggest me something so that i can handle them accordingly
[protected] ali the guy who is harassing me.

I applied for bank account in kotak mahindra bank at wakad pune branch. Branch code 1783.
My crn is[protected].
I have submitted all needed documents. My account is in blocked state from last 3 week. Customer service is not giving any proper response neither branch representative. I have called/visited branch multiple times. Raised issue on @kotakcare twitter handle, only automated response is being given. No resolution.

Hello.. I am gaurav sansanwal.. I have a account in your kotak bank in adhcini branch new delhi 110016.. Mere paise atm seh nikal gye 24000rs or abh tak koi solution nhi nikla hai.. 18/10/2018 ko paise atm seh nikle the aj itne din ho gye koi revert nhi aaya bus call aati h or batate h apko.. Mene police fir tak krwa dih hai pr uske badh bhi koi solution nhi aaya na hiyi mera paisa wapas aaya.. Kesa bank h jo humare paise hiyi safe nhi h apke bank mai.. Or apke fraud department ko 4 month mai yeh pata nhi chal paise gya kaha.. Video tak dekh chuke hai usme bhi paise nhi nikle.. Kotak bank nhi chor bank hai apka bank..

Subject to the relieving letter from the company kotak mahindra bank limited, bangalore, karnataka, india. I have worked their for 6 months and left in 2011. So, help me with the private sector's documentation process.
Is their anything which i can help you with the proccedings. Please do let me know. I'll update you with the same.
Thanks
Richa vaid...

I am having salary account [protected] in our bank. I have done cash withdrawal of 700rs at 504492 atm on 14.2.19 at 8:18:42 with transaction reference i'd 8081. But the same amount has been debited from my account 504492 atm on 14.2.19 at 8:18:43 with transaction reference i'd 8082. I have taken amount only one time still i didn't get amount of 700rs. Kindly do the needful to get the amount as soon as possible...

I have been operating my 2 year old daughter's account since a year and from november 2018 her account has been frozen with no prior information. I would like to know why it has been frozen when i have used it for transactions regularly for six months. I had opened an r. D also to which the money would be deposited after getting debited from my daughter's account. I am getting no response from the bank personnel who visited my house to open the account.

Arkaja kumar yadav

Sir,
I'm account at SBI Patamata vijayawada
Dt. 11-2-19 we Tansction Kotak mahindra ATM Machavaram Vijayawada. ATM — at the of withdrawing Rs. 3100/- the money balance has been deducted but i did not get money.I am COMPLAINT SBI call center but today on words not reslove
My account no-[protected]
IFSC code :SBIN0004243
My name:Juvvaladinne GANGA MAHESH
MY CARD NO:[protected]

I was using the Netbanking services today and trying transfer amount to my friend and accidently it goes to one of My friend who was colleuge of my team. Now he is not working with my company and almost shutdown their Kotak Salary account. At the same time I called my friend and he almost return 8900 INR out of 10000 INR since my ex collegue let me know like most of the amount hold with the Kotak bank due to not maintaing min balance charges. I called customer care and they denied to pay my amount back in any case. Now I have only option to reach to Cosumer forum. I am really unhappy with the bank, like If bank do the mistake the same and they reverted the money from our account and if we do accidently and we can not get the money reverted in any case. What a cheater Kotak bank frauding us. I also called my CEO for this behaviour and they are also upset with them on this behiavior. Please contact bank and ask them to revert my amount in my banking account or any other mode if they unable to do the transfer amount directly. Please help. Thank you. CRN No of Collegeue :97732086 My Kotak CRN No.[protected].

I am credit card customer any doing the payment regularly before date. This time due to some personal problem it was delay for 4 days late payment.
The recovery team calling daily 4-5 times in odd time and asking for payment where as i was ready for the delay penalty.
Surprising that after payment done on 16/02/2019 and received the message but getting the call till 19/02/2019. And also they don't know how to talk to customer.

This is very terrific experience from kotak bank. I can say here kotak banks is a # bank as they don't know relation with customer.
Very soon i am going to close the credit card. I have some other bank crdit card, but never happened this type bad experience. (Hdfc is the best bank)

Thanks,
Bhabanisankar,
[protected]