Kotak Mahindra Bank Complaints & Reviews

In 2013 november salaried account has been opened on my name and later on it is converted to a savings account.in the meantime even having sufficient funds amount has been deducted stating as low maintenance of funds. Now from last two years, i am seeing charges of 885/- is being deducted stating as annual charges on the debit card.

I need clarity on this if no proper justification from your side i want to close this account without a second thought.

Iam Sunil K Achari, having a Kotak Credit Card with CRN no[protected].
around 8 9 months before, I have converted all my dues in total in emi for 9 months...for which I have to pay 2300 as an emi for 9 months,

In between when I check the statement online, saw that there is still 18000 balance to be paid...I do not understand on what base KOTAK is calculating the credit card dues... jus they are going on adding the dues one or the other.

I must say that KOTAK customer care is so pathetic that we will not be able to talk to the customer care people to clarify our doubts.

Also when the customer relation calls us, they say that so and so amount is due, & you hav to pay the same in stipulated time, but when we ask the same in writing they disappear..

Since, last 6 - 7 months iam paying 2300 on my credit card, but no dues have been adjusted accordingly.

I am fed up of this card, iam not getting any firm reply saying with proof of expenses done my me & credit received from me with a clear cut statement. so that I can make the payment accordingly & close this card.

This is my sincere request that pls don't apply or take KOTAK CREDIT CARD... as I don't want you to trouble a lot as iam facing it right now.

Hi my current account account j kotak mahindra bank madipakkam

With in 3months they charged 5000 rs for non maintenance services charges without any sms communication or email communication to my registered mobile number

Even i went to branch and contact manager but today again they charged rs 2500.
What they are looking to me, they want to take all my hard earned money to their account

How people taken my money without any notification

Dear sir/ madam,

With the reference to my current account no' mentioned above i am informing you that your branch has deducted unwanted aqb charges of rs..1770 from my account, so i am requesting you to credit my account which has been deducted by your side.

While opening an account i was informed by your banking executive that my saving account is linked with my current account and there will be no issue with...

Dear sir,
I had opened saving bank account no.[protected] of kotak mahindra bank, branch 4798, saraswati sankul, cts aurangpura, nirala bazaar, aurangabad - 431001 (Maharashtra) with mutually agreeing terms and conditions regarding minimum balance and non requirement of debit and credit card. After all compliances i had found that kotak mahindra bank was not firm and did not follow the mutally agreed terms. Hence, i closed the account. Surprisingly, the money that is rs. 20, 000/- i had paid as an initial account opening amount was utilized by the bank for approximately 4 months and then deducted rs. 708/- as a fine for closing charges. Further bank is not issuing bank statement of the account which i need for income tax purpose after so many requests. Kindly do the needful. Please refund closing charges and issue bank statement.

Hi kotak team -

I would like to bring your kind attention toward an entry by kotak bank in my cibil report. The account number shown in the report is bf3c116769 (Consumer loan). I raised a dispute over this entry, however cibil informed me to contact kotak bank to get this rectified. I therefore request you to kindly validate this account and delete concerned entries from my cibil account.

Name : jeffrey sumedh
Pan: athpp8898d
Mobile no: +[protected]

You are requested to delete entry (Bf3c116769) from my cibil report.

Thank you!
Jeffrey sumedh

I have opened an account and i gave the appointment of kyc for 16 january but no one visited yet for verification and all my account no is[protected] crn no[protected] name chandrakanta saroj mob [protected] kindly resolve the issue as no one visited for any type of verification i have heard about the services of kotak bank and i was hoping that i will get good service but i don't think now it looks like you are not taking your customers seriously

I am a v n badrinath from hyderabad had credit card account with you.

Request for refund for cancelled receipt received on transaction for payment of bsnl landline bill on 12-jan-2019 but the amount of rs 649/- had not been back to my credit card account.

Request you to please refund the amount of rs649/- to my credit card account immediately.

Thanking you,
A v n badrinath

I krishna priya would like to bring to your notice that kotak mahindra has been calling my friends family and colleagues saying that i have taken up a loan and haven't paid the dues. Calls are coming from various different numbers. I haven't taken any such loan neither do have any connection to your bank. These calls have been causing me mental trauma and if something is to happen to me it will be your banks responsibilty. If you have any record of me having taken loan, prove it, show the papers or just stop harassing me and people that i know. If it doesn't stop immediately i will press charges against you guys and file a harrrasment case against the banks. Also bring you down on social media. Kindly resolve the issue and revert back officially via e-mail at [protected]@gmail.com
I have been told they are getting calls from following numbers:[protected],[protected],[protected]

I am krishna priya and kotak mahindra has been calling my friends family and colleagues saying that i have taken up a loan and haven't paid the dues. Calls are coming from various different numbers. I haven't taken any such loan neither do have any connection to your bank. These calls have been causing me mental trauma and if something is to happen to me it will be your banks responsibilty. If you have any record of me having taken loan, prove it, show the papers or just stop harassing me and people that i know. If it doesn't stop immediately i will press charges against you guys and file a harrrasment case against the banks. Also bring you down on social media. Kindly resolve the issue and revert back officially via e-mail at [protected]@gmail.com
I have been told they are getting calls from following numbers:[protected],[protected],[protected]

Good evening,
I am sorry to contact you but i want to lodge a conplaint against kotak bank credit card team and i am fully harassing by one of collection agent name as ankit bhatnagar his contact no is [protected] regarding due payment which i told him to give few more days as this dues owed by friend to pay full due.
Even he called few of my relatives with abusive languages and send whatsapp messages which ruin my reputations
Please find the screenshot which he circulated to my relatives and abused me and my relatives.
I need few more days to pay the due. However please let me know what should i do to make ankit understand to not send and calls to my relatives to ruin my reputations as today i totally in depressive mood because of such incidents
Please find the attached screenshot,

Thanks
Anoop
[protected]@gmail.com

Dear sir / mam,

I received one assist kit dated on 17/01/2019. The credit card security plan activated without informing me. And deducted amount rs.3999/- from kotak mahindra bank acc. When i signed your personal loan docs then that time the bank not informed me as with this loan we provide one assist for wallet.

This is not fare as kotak bank done with his client without prior intimated.
Kindly do some action and revert my deducted amt rs.3999 into my kotak bank a/c.

Otherwise i am not interested to continue relationship with kotak.

Regards,
Sanchar kamble.
[protected]

Without anyreason theyre deducting my charges.. When i called in customer care no.. I shared my problem to the banking officers.. They said u gets 5 free atm withdrawal in a month.. But i have not croosed a limit of 5 transactions then also theyre deducting my charges...
When i said them i have not crossed a limit they said me wait ill check it.. And they gave me a new reason they said we are deducting quarterly charges..
They are doing scam..
Scam bank im very dishappy with kotak service..
As soon as possible please take action against them
Bcz those who are illetrate.. Not so educated they dont know they are getting scam..
Hope u will take strict action against them.. Im ready too give all the proof aginst them
My mobile no[protected]

There are some customers using their Kotak Bank account to do cyber crimes around Mumbai..

I have deposited amount to their account(Contact me through mail i will send the payment details of their accounts), after that they didn't turn up with their products and not in contact with me as well.
Looks Like Bank Personnel also involved and supporting these kind of fraud activities.

How can you help me in this regard.

Thanks,
Sreedhar K

Hi team - i would like to share my experience with kotak team wherein i booked the ticket from an irctc and my money got deducted from bank on 11th jan but still it is irctc is showing that ticket booking is pending due to payment peding from bank... I don't know what crap are yoy doing.. Later i called on customer care services on 12th jan and i interact with floor sme richa.

Cc experience - she was dump... Don't know how to give solution to customer and how to talk... And she admitted that we can't give a solution today as no one is on manager there on floor due to saturday. Being a customer i am expecting that floor. Manager should always there to manage.

I still don't have clarity... That whether i have to book another ticket or not... Because my money is already deducted from bank and i can't book another ticket otherwise i my forst ticket got confirmed then anywhich way i have to cancel one ticket... And in this situation i will have to pay the cancellation charges unecesaary just because of bank error.

Feeling shamed that i am a kotak customer.

I want my money to be return nd cancel the tansaction.

Rg,
Nitin sharma
[protected]

I opened kids account in the name of my daughter, myself guardian. It has been more than 10 months but i am not getting internet banking pin. My crn[protected]. I did not get my pin when the account was opened. On enquiry i was asked to regenerate it online. I tried it twice but everytime i got the message that the pin had been dispatched but it was never delivered. What i got was the debit of regeneration charges of rs 118 each time. On should i keep on regenerating it and debit my account for no fault of mine. Where the pin that was dispatched had gone. I need to know it. I need my pin and reversal of illegitimate charges debited twice to my account with no fault of mine.

I had transfer from kotak mahindra bank to sbi through upi payment and amount was credited into my account and it was showing that upi reversal plz solve my problem
Transction i'd :[protected]
And transction was done through kotak app. Amount was debited from my bank and not credited into benificary account in the benificary account statement it was showing upi reversal plz kindly solve my problem

Hi team,

Me and my friend planned to open one joint account in kotak mahindra bank at girinagar bengaluru branch, we are fallowing from past 4 month, but still its not yet done we explained everything to the manager. Every week we used to visit branch but still its no solution

Team please do needful here.

Complaint number:[protected]
Account holder name:prashant patil
Praveen koppal

Number:[protected]

Regards

I have withdrawn money from atm on[protected]. So it was like your transaction timed out but my money got debited so what should i do now i want my money back please help me as soon as possible and still my money was not credited i have called customer care but there is no response from them i want to resolve my problem help me out are please tell me the process what should i want to do

Sir.
I am not using the credit card last two years and i inform last year. To close the card but still it's in activate and asking the money from me 286r. S like that. I already complaint to closed the card and i can't pay the money. Kotat card no. [protected]. And again i am asking to close my card. My name is swaminathan. S

Taking you
S. Swaminathani