Kotak Mahindra Bank — balance not paid by bank after closure of the account.

Address:

121007

Since more than 4 months back, i closed my a/c [protected] at faridabad, sector 16 branch. But my balance not returned. Bank says contact customer care help line. When i phoned customer care help line they asked me to approach above base branch. Again the above base branch asked me to contact customer care help line.
You are simply harassing the customers who are closing account because of very bad service being offered by your branch. Let me know when i can get my balance amount.in fact i should get interest also on this.
I am also a share holder of the bank but feels bad about your services.