I want to file a complaint regarding the kotak mahindra bank ltd. I am having a salaried account kotak mahindra bank account number [protected]. I was working in expert serve and my salary get credit in this account, In April 2014 my company stopped working and they said me that your final salary will get credit to your account after 4 to 5 months . When I got my final salary from company Rs 6093 on 14 november2014. Kotak mahindra bank deducted Rs2170 from my final salary from company. I got surprised that why bank deducted this amount because this is salaried account and its zero balance account . I called on the same day to customer service to check it. They told me that your account got converted into saving and you was not maintaining the account with Rs 10000 thats why you got charged for Rs2170 by bank. I said oh my god without informing me how can you convert my salaried zero balance account to savings you are doing fraud with customers. Then representative told me to visit near by branch to get the charges reversed. I visited the branch and they provided me email address on Sumeet Sharma| Service Manager -Branch Banking | Kotak Mahindra Bank Ltd to get the Rs 2170 back on my account after 4 days email discussion with him. He informed me that we cannot reverse that and you can come to bank to discuss for it. I told him that I live 60 km away from bank and I will waist my time and money to discuss the reversal of Rs 2170 at bank oh. I have all the email received and done to him. After that I called customer service representative to file a compaint first representative disconnected the call and other rep told me I have placed a request to reverse the charges back and arrange a call back for you and you will get call back between 2 to 5 Pm from coporate office to get rs 2170 back on the account. I was tired and came from my recent company but still I waited till 4.30 pm for call but not got call from bank and after that I called the bank and rep said me that you was told that you will get call back in 2 to 3 days and no timings for it. Oh I again suprised for missinformation given to me . All call are recorded and if you check the calls you will get the same information what I am telling in letter and representative said we informed you about this charge . But I was juz told by bank it was a zero balance account and I was waiting for my final salary after that I want to close this account as I dont need it. How can a bank convert the salaried account to saving and I have not got any message or call regarding the conversion of my salaried account to saving . If bank informed me about it over the call that or sended me message on phone then I will be maintain Rs10000 in bank so that I will get my full amount final salary with no deduction. Now bank is saying we cannot reverse the charges this the fraud bank doing with customer by missinforming customer this is so much bad . I did job in many compainies but first time I faced this problem with such bad and corrupt bank. Which always wants steal customer money like a theif by doing such kinds of frauds and missinforming the customer and waisting cx time and money. I juz got my final salary from company after 3 years hard night job work and bank deducted Rs2170 without any reason. My effort in the last company juz watered as bank deducted Rs 2170 . I hope consumer court will surely help me to get my money bank from bank. I will really appritiate that if consumer court help me with it...Perminder singh... Was this information helpful? | 
