[Resolved]  Kotak Mahindra Bank — Bank Employee Tricked me into his Policy

Address:Kotak Mahindra Bank, Navyug Market, Ghaziabad

I opened a Savings Bank Account in Kotak Mahindra Bank. For its Full KYC I selected the Video KYC Option...But I don't know why it didn't worked. Next day, someone rom bank called me and asked me that if I am available at home as he is coming for Full KYC I said " Yes, I'm available". He came and while doing KYC, he registered me for Kotak Group Accident Cover Policy, for which I have to pay 811 Yearly. When I asked him I wants to cancel this policy he said You can cancel in 30 days just call and say customer care to Cancel it. Then when I called Customer Care they told me that this policy cant be cancelled once joined. Although its written on Bank website that we can Cancel it. 811 Rupees is deducted from my account for the policy and it will be deduct every year. I don't want this policy and I want to refund my money...Plz Help
Was this information helpful?
No (0)
Yes (0)
Dec 14, 2021
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information