Kotak Mahindra Bank — bank is not responding for original property paper

Address:Nashik, Maharashtra, 422013
Website:www.kotak.com/en/personal-banking/loans/home-loan.html

Dear Team
I have Switched my home loan account from Kotak mahindra bank to LIC and the Home loan contract terminated on 26th Nov 2018.
Yet I didn’t received my original property papers.
kotak mahindra bank Nashik team is not responding at all

1) Home Loan Account Number HF 37292924
2) Top up Loan Account Number HF 37316726

Regards
Bhimeshwar Pardhi
[protected]
[protected]
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