Kotak Mahindra Bank — bank services/charges

manasbarik

from Bengaluru, Karnataka

Address:

560001

Worst banking service, they always focus on money money money from its customer. actually i opened salary account from Kotak, after few month i got loan but before i complete the loan amount they ate all my money saying this charge and that charges. after fed up and decided to close the account but for that also they calculated some of amount for final settlement in the name of remaining formality and finally i did it.
- Staffs and securities of Kotak Trininty Circle branch is worst in behavior with customers, themselves they think that they are the CEO of Kotak Mahindra Bank, even such higher authorities will not behave so causal and worst infront of customers.
- I was looted saying the word charges.
- They don't even respond properly with his customer.
- They are big fraud bank compared to other bank
- I was not getting any transaction SMS from this bank, i got scared of contacting the branch for that also they will tell that i have to pay Rs 500 each month.
As a customer of a bank what can we expect ? to save money safely ? right, but here in India we are made fools from this kind of fraud banks
and from our account they save money and ran away from country.
(How many procedures to collect money from us ?)

Thanks
Manas Barik

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Comments

puneetsingh37

I have both NRO and NRE account with Kotak which I have opened in 2014. I always remit the amount from United Arab Emirates when I was working there however since my elder brother passed away I decided to return back to my family and stayed in India for 2 years in which I have informed Kotak Mahindra bank, Sector 27, Chandigarh branch to merge the account in One account called NRO as I was not planning to go abroad and I was told that its done. due to some unforeseen circumstances I could manage my account but last year, I decided to join a company which is based in Iraq. I joined in November and while checking the options I have contacted with one of Kotak representative on their Sector 9 branch, Chandigarh who advised me to remit the amount on same account and bank will active the account accordingly. I have asked them that there will not be any issue and I was told no sir there will not be and Bank will active your account accordingly. based on that believe I deposit my salary to Kotak but this month Kotak deduct more than 15 thousand stating that these are the charges for non-maintenance the account since long time so they deduct the amount. there is no system in which I can speak with anyone there as there emails are just stating that do not reply to their emails. I tried to contact with Miss Gunjan who forward me one number of Mr. Harjot. I do spoke with him who forward me another number Mr. Jitendra but no one is giving me answer.
we kill almost oursef while we choose to work outside our country to save money for our children to provide them good future and if we got these kinds of reactions from banks what would we do with this. if tomorrow I will apply a loan and refuse to return their money then Indian government implement the law that they will put me in prison then why government cannot help us to reimburse our money back.
I am really expecting you to consider this case as on priority basis as I have a lots of responsibility of a big family and want to use this money for my family not for bank nonsense procedures.
please advise what will be the next procedure for me to take any action against bank.