| Address: | Ahmedabad, Gujarat, 380015 |
Hi,
This is wali ahmad. I have a salary account in kotak mahindra bank.
1) i didn't apply for credit card ever but credit card sent by the bank. Now i am trying to to cancel but they are not doing the cancelation. Visited to branch, branch staff told me that it will cancel by customer care only not from branch. I called many times to customer care but after picking the phone when i explained the matter they always cut the phone without taking request.
Very bad experience with kotak.
2) not able to transfer money using kotak app.
I have complained to branch and customer care many times but there is no resolution as of now.
When i visited to branch staff, they have given me email id to send the issue with screen shot. Same i have sent to provided email but there is no response so far, even no acknowledgment after many reminder on mail.
Very very bad service of kotak ever seen with other bank.
Regards,
Wali ahmad
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