Kotak Mahindra Bank — banking/ fraud atm transaction

gjain080990

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110045

Hi team, this is regards to the transaction of 17th sep. Of rs 700 with the transaction number[protected]. I tried to withdraw cash from the atm, however due to the fault in machine i could not get the cash however the amount was deduted. I submitted the complaint at that time, however the request was decllined. Can you please help me explain that why it was rejected when i haven't got the cash. Also tell me the procedure to close the account if you guys are unable to get this resolved and give me back my money.

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Comments

Olister Rumao

from Delhi, Delhi

I've made a UPI transaction to transfer of Rs 1, 550 from Kotak BHIM UPI in Kotak Mobile App. The amount was debitted but the transaction failed. I've not received the credit back.
My VPA is [protected]@kotak.

Expected resolution:
Refund the amount

Nishu2752

from Delhi, Delhi

Hi, I am Nisha.

On 17-Nov i have recharge on mobile for INR 99 but the amount was deducted from by account and recharges was also not success. Please provide refund of INR 99 ( This is the Reference No : M[protected] which i have recharge the mobile no

This is my A/C details :

A/c No : [protected]