My name is paramvir singh. I am a 811 savings account holder in kotak mahindra bank. My account number is [protected]. There is a concern regarding my bank account as my account got blocked by bank without any notification, so when i inquired about the issue from nearest branch they told me its because of some address proof related issue. So i called customer care and there i came to know that i should send my address proof to [protected]@kotak.com in order to reactivate my account. So i did the same but didn't got any revert from bank then i again called the customer care but my issue is not resolved till now. My money got stuck in that account and they are not providing any way out for this. I am unable to withdraw my own money. I am in a big financial problem right now so i urgently need that money. Please look into this matter on priority.
Thank you
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