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Kotak Mahindra Bank — cash depositing charges

My crn no.[protected], saving account with kotak mohindra bank, they deducted twice[protected] rs.177/- cash depositing charges without sending any sms or information. How can a bank can deducted any charges without informing customer. As per rbi guidline any charges should be transparent to customer and inform cutomer by sms or other. Why do not rbi take action against such bank.
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Mar 18, 2018

Complaint Status

Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Comments

Thank god i have just see all the complain of kotak mahindra bank..i am going to for interview and read these all complain so i am going to back my home.

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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    3969
    Pending
    0
    Resolved
    1137
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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