Kotak Mahindra Bank — cash got debited for a failed transaction

Kotak Mahindra Bank — cash got debited for a failed transaction

S Sherin Elizabeth Thomas from Mysore, Karnataka

Kotak mahindra bank — atm transaction failed, but money got deducted from account. I tried to withdraw an amount of rs.1500 on the 30th of september at 6:18 pm from the sbi bank atm located near general hospital pala, kottayam district, kerala. My account is in kotak bank. Right after i made the withdrawal attempt, i received a pop-up message in the machine saying that my transaction had timed out. I tried again with 1500 rupees and the same thing happened. But my account got debited with rs 1500 two times.in total rs. 3000 got debited and i didn't receive any money from the machine. Want a refund Was this information helpful? No (0) Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Comments

moh jishan

from Tehri, Uttarakhand

My name moh jishan
mob [protected]: [protected] Reference No :[protected]
Pickup Date 13 September 2017
From New Delhi
To Haridwar
Status SHIPMENT DELIVERED
Date of Delivery 21 September 2017
Time of Delivery 14:20
Recipient Mohd Zishan

Status and Scans
Location Details Date Time *
Waybill No : [protected]
my acaunt no.[protected]

Sneha Bedere

from Mumbai, Maharashtra

Hi,

I am receiving threatening calls in the name of Kotak Bank to my office landline for more than 70 times now.
I am not related to Kotak bank in terms of defaulter loans.
Please get this stopped now.
Please call me on my number asap

Regards
Sneha [protected]

Kotak Mahindra Bank Customer Care's response, Oct 3, 2017

Verified Support

Hi, we request you to write to us at [email protected] or for immediate assistance you may call @18602662666.^Team Kotak

abhishek sc

from Jaipur, Rajasthan

I want to close my account before your staff cheats me..he tolds me every thing wrong about your products and account eligibility i want to close my account earlier wanna i would to complaint in consumer court
...

Red'y

This bank service is bad to wrost, especially if you are an NRI. Your account can be blocked without your knowledge, while you are on travel better to have another card in your wallet. Customer Service ? horrible.

Kotak Mahindra Bank Customer Care's response, Oct 4, 2017

Verified Support

Hi! I apologize for the disappointing experience you've had. We certainly didn't expect this to happen. Request you to kindly buzz us at 1860 266 2666 and our team will be glad to resolve it. ^Team Kotak