Kotak Mahindra Bank — cdm machine problem

Sir I was a cash deposit for CDM machine at jp nagar Bangalore amount 7500 on 27/12/2018
And 1 more transaction also
12/1/[protected] amount
This transaction not credited my account
Slip will come
Ur transaction timed out
Plz contact branch
Slip willcome
I ask branch branch told customer care I can ask told. Ask customer care told contact d barnch
No use sir last 1 month bank not doing my quaria
I need some emergency for cash
My branch not doing good job
I dint get any call also
I need customer care complaint also
But not use sir
Plz help me
My branch ifsc code
Kkbk0008043