[Resolved]  Kotak Mahindra Bank — charge for failed transaction

I had failed transactions on24/1/2018 & kotak M bank debited that amount to my credit card. After complain they said that all amounts will be reversed in next month, but still I did not get any reverse for same.

I am also using other bank credit card ( HDFC & CITI), they are good in customer service. but Kotak don't provide that.

so plan to close my both debit as well as credit card.
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Apr 22, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
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