Kotak Mahindra Bank — Cheated by bank

Address:	Bangalore, Karnataka, 560098
Website:	www.kotak.com/email-us.html

Hi team,

I applied for personal loan with your bank for 4 lakhs, but i got approval for 9 lakhs. i cheated with the bank agents and now they are saying not possible to give loan for 4 lakhs. so i may have to cancel my loan with no option left. is this the way you cheat customers? could you please help to process my application for loan amount 4 lakhs.

Why you guys gave false commitment to customers? i came to know far later after signing the agreement we will not be able to change loan amount. there is no mistake from my end.
Also do i need to wait for more than one moth for loan approval/status. i have to call your customer care for about 10 times to get an proper response from your bank.
You may have to give answer to my queries and i wasted almost more than month. i am totally disappointed with your service. i will recommend all of my friends/colleagues not to go for your bank for any banking needs for sure.

Why can't your bank guys called and informed about loan application status? this seems you guys are not interested in customers and only cheating you will do the business.

Please find my crn no:[protected]


Thanks,
Jagadeesh