Kotak Mahindra Bank — Cheating public in name of kotak jifi (Neo account creation)

Jan Subs

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560102
Website:	kotakjifi.com

Full page newspaper front-page ad showed as if account creation is all online just giving details of aadhaar and pan number. I selected zero-balance account. Still asked me to transfer rs.5000 online from my existing debit card.
When i call customer care, they talk about "appointment" to collect documents like application, pan number, etc. It is not online account creation as advertised. Cheating. Cheating. Cheating. Don't do business with kotak.

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Kotak Mahindra Bank customer support has been notified about the posted complaint.

Apr 01, 2017

Updated by Jan Subs Main kotak.com website does not take complaints or service request for Kotak 811 accounts. They don't even mention the customer care number to contact. Pathetic situation for Kotak 811 Jifi accounts. Added the picture from site.

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Comments

shiv shanker999

from Hyderabad, Telangana

Its a big scam which kotak 811 does to everyone they deduct the money for everything whether you deposit the money or you receive the money or you give the check to anyone to withdraw for everything they will charge.

Please dont beleive kotak811 its a big scam as i faced issues with them and the customer support of kotak god should knows what they speak to the customers.

In the image see how they deducted my amount with out any reason and the customer care people tells that they even dont which cash deposit charges of these