[Resolved] Kotak Mahindra Bank — Complain regarding misbehave by the person | |||
Dear sir i have the credit card of your bank i am paying your payment regularly.but this time i receive call from you and they misbehaved with me .she telephone me on saturday 11 06 2016 reg my payment .i told her that i make payment on monday because i was out of station then again she argued with me regarding to send executive .i told i dont required i deposit cash on bank .again i recved another call on evening on same day . i received call on monday again she ask same question i also told same thing again she ask what time you will deposit if i told i deposit monday then i have to mention time it naturally in banking time but she argued with me again she call me on near by 6 pm again she shouted with me and i also shouted . sir why your person behave like tapori i used your card i have to make your payment if i make late payment for that you charged penalty .if i promised you i will pay monday then you have to wait for monday evening why you tortuterd customer like tapori type .if you think that lady will shout i will tollerate sorry sir i cant so kindly told her that i make payment monday i paid this on monday 3pm after that your person call me for payment. before call to cutomer you have to check that party make the payment or not .sir i make deceision that i have to surrender my card to see such type of behaviour.she threatend me to cancelled my card sir i also interested in this .sir you are doing business with me no any chrity is going on so dont talk such type of language Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Apologies for the inconvenience. We would be glad to help you. Please write us at solutions.[protected]@kotak.com or service.[protected]@kotak.com along with your contact/card number and the number from which you are getting the calls.
^Kotak Team