[Resolved] Kotak Mahindra Bank — complaint for wrong commitment from my home loan rm

Nischal Vora

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 380058

My home loan at kotak bank
Kotak home loan ajent and home loan rm
Giving me commitment that you are our valued customer so you have pay only 1200/- for processing fees after that i am giving him 3 blank cheque and all documents of my home and 1 another cheque of rs.1200/- of processing fees.
But after few days i am see that one of my 3 blank cheque is deposited of rs.33039/-
In kotak bank. When i am talk to mr. Tushar (Ajent).
And my home loan rm for that they said this amount is automatically return to your bank account with in one month.
But till today after 1 year it is not return in my account.
And now both rm and ajent not pick up my call. So please do needful for that.

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Sep 30, 2017

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2017

Kotak Mahindra Bank Customer Care's response Hi! Apologies for the inconvenience caused. Further we request you to kindly write to us via link http://bit.ly/2vGeehF along with your loan account number and we will look into it. ^Team Kotak