Kotak Mahindra Bank — Consumer personal accounts

Address:Mumbai City, Maharashtra, 400052

The people who are harassing and not resolving the issue and aggravating the whole issue for their "incentives" are Santosh, Srikant Kanwal; Hemant patole; these people sent a "recovery agent" Nitesh Patil on Sunday at 7:00 am who was abusing and shouting. I have lodged a criminal case for the same at Khar police station aswell.
These names have been mentioned in all complaints calls and communications of mine to Kotak no action has been taken. I have call recordings of these above mentioned people where they are saying "the account situation is not their concern, they will always call on and post 15th of every month because it affects their incentives". These people are using unethical language and threatening me for incentives. They have stated "that we need money in cash and we accept that it's Kotak's fault but we still need money to stop the recovery it's month end and we have our incentive targets". My family has been constantly harassed and ill treated.
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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