[Resolved] Kotak Mahindra Bank — credit card- closing

MJ4u

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411028
Website:	www.kotak.com

Hi sir/madam,

I use to have a kotak mahindra card with crn 76521510. However i was not convinced with the billing tansparency and have closed account by clearing all the dues.

After clearing all the dues i have even blocked my card. Now even after repeated request they are not willing to close my accounts.

Suddenly now after 3 months closing and cancelling a card, i am getting a statement for the back for due amount.

I have tried to contact customer care, but they keep on transferring to there manager.

Look foward to your response and if you could suggest what possible legal action can i take.

Was this information helpful?

No (0)

Yes (0)

Sep 22, 2017

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Aug 17, 2017

Updated by MJ4u Hi Team,

on what conclusion my complaint is resolved as I have not received any acknowledgement in regards to the same. You can considered it as resolved if there is any concrete progress on the complaint which I do not find here.

Regards,
Mukesh

Verified Support

Aug 20, 2017

Kotak Mahindra Bank Customer Care's response Hi! Trust you have got in touch with our official on 18th August 2017 regarding your concerns.^Pradeep