Kotak Mahindra Bank — credit card collection agency (siddhi services bhandup)

Address:Thane, Maharashtra, 400615

Dear sir, this is to bring to your that i have credit card from your bank card number-
[protected] i was making payments on time every month but because my father in law who
Suffered from cancer, i had to pay 5, 87, 000 towards his hospital bill. Because of that my account
Went delinquent i have good intentions to clear my dues and i am requesting time till end of this month so that
I can get my salary (31st oct 18) if not bif i will pay at least my minimum due.
But i am getting calls from collection agency siddhi sai services rep name santosh
Has been threatening me and my spouse that they will come with hooligans at my house & office
And will beat us and degrade us in our society and office to get money.
I can share call recording with you where he been abusing me and my spouse,
To give e. G (Madar chod, bhen chod, randi ki aulad, teri aukat nahi,
Tere office mein aake tujhe chodunga saali randi,) i am requesting you to please take strict
Action and sent apology letter to me or else i am taking you to court as i have call recording for the same,
Which i can share it with you as well.
Extremely rude and abusive, i have told him clearly i have applied for loan once i get that
I will pay but loan did not got approved so i had planned to pay by eom once i get my salary,
But he was not ready to listen he kept on abusing.
He says his name is santosh his manager is kailash, the nos im getting the calls from are:
[protected]
[protected]
[protected]
And many more
Late payment or not, this is not the way your organization can allow employees to talk to customers.
I would appreciate a prompt reply, and what action has been taken against the said employee.
If i do not get a satisfactory answer shortly, i would take legal recourse via police and customer
Courts available to me.
However, he calls persistently and talks with a demeanor, i believe not fitting your company.
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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