[Resolved] Kotak Mahindra Bank — credit card delivery

RAVI PRASAD K

from Bengaluru, Karnataka

Address:

560016

I have still not received credit card, for the same I have raised concern, without credit card I am unable generate any pin and do the payment. Even when called customer care they have lodged the complaint. But still not received the credit card.
Complaint ref no.: SR # 1-[protected].

Also earlier to this I have communicated bank same thing during march 22 where I get reply by details in KMBL =449- 397

Now they are telling that, they deduct amount from my account.

One of the worst customer care when called only robot speaks continuous, instead of people.

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May 10, 2018

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak

Apr 11, 2018

Updated by RAVI PRASAD K Thanks, I have already written, and I have applied for cancellation of the card anyway, this is the first ever experience, without receipt of card, outstanding amount is been deducted.
I don't know tomorrow if some one uses the card and I have to pay the amount hence, applied for cancellation.