[Resolved]  Kotak Mahindra Bank — credit card fraud transaction

Address:500056

Hi.. I was using kotak mahindr bank credit card. On my credit card fraud transaction done without my knowledge in the month of july-25th-17 and the same issue escalated to kotak bank and have shared all the proofs.

They said that this will be solved within 30 days but till the time they didn't responded and i was sending reminder mails to them but no one is responding.

Initially they said this fraud amount transactions will not reflect in my credit card statement but recently i got the statement with fraud transaction also.

I finally decide to close the credit card and not willing pay single paise and i will be issuing legal notice to kotak bank.
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Oct 10, 2017
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2017
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call @ [protected].^Team Kotak
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