[Resolved]  Kotak Mahindra Bank — credit card full and final settlement

Address:Hyderabad, Andhra Pradesh

Dear sir/madam

I have already opted and received full & final settlement papers (As attached) for an amount of rs. 18, 000 to be paid in three installments from kotak.in this regard, i have already paid rs. 12, 000 in two installments and the payment details are as follows:

17/04/2017 17/04/2017 587 kotak mahindra bank card 6, 000.00

22/05/2017 22/05/2017 595 kotak bank cc no 6, 000.00

The card is no longer in use more than a year now. Please waive of the third instalment of 6000/-,

I would like inform that i will pay the balance of rs. 6000/- in the first week of october, 2017.

Please take note of the same and update your records.
Regards,
Smruti ranjan
Was this information helpful?
No (0)
Yes (0)
Oct 10, 2017
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2017
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call @ [protected].^Team Kotak
Complaint comments 

Comments

Dear Mahesh,

I have already opted and received full & final settlement papers (as attached) for an amount of Rs. 18, 000 to be paid in three instalments. In this regard, I have already paid Rs. 12, 000 in two instalments and the payment details are as follows:


6
17/04/2017
17/04/2017
587
KOTAK MAHINDRA BANK CARD
6, 000.00

12.83

36
22/05/2017
22/05/2017
595
KOTAK BANK CC NO
6, 000.00

483.95

Please take note of the same and update your records.

As o[censored]nemployment couldn't pay the dues, tried personal loans but rejected due to low CIBIL Score. Even after requested for waive off partial amount of 6, 000/- but didn't revert. As I have paid over the principal amount and several requests made for waive off or closure. Due to financial conditions and no source of income, can not afford at this point of time. The card is not active and not in use for more than one and half years.
So, please suggest.

Kindly consider my situation and waive off my last instalment of Rs 6000/-.

Regards,
Smruti Ranjan Singhar

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information