[Resolved]  Kotak Mahindra Bank — credit card harassment

Address: Kotak mahindra bangalore

I am totally harassed by CC Collection department of Kotak Mahindra Bank bangalore .Though I'm in proper touch with them by phone as well as by WhatsApp chat and showed my positive intention towards settlement only after clarification to my queries by bank which is my right to know. I have received cc settlement letter for 4 installments and they are forcing to pay in one shot.
After getting frustrated with this mental torchering of continuous phone calling for payment at any time I had shared the proofs of my PF witdrawal and RTI application filed for the delay.

Now not only me and my contacts they are continuously calling our old friends from that locality when they are busy with office work and in between meetings and very badly harassing them with very rude and bad language with continuous and repeated calls for whole days which is ruining their professional and personal life as well as damaging my social image and good relationship with my friends. The collection manager UMA is so rude that she is asking to pledge my mom jewels or sell herself.

I shared all the proofs of my pf withdrawal status, bank statemnts and requested time for 4 days, but they denied it very rudly and only demanding money on the spot which is really very frustrating and ruining my as well as my family's personal life .
Kindly take some action earliest.