[Resolved] Kotak Mahindra Bank — credit card joining fee | |||
Dear sir/madam, I had got discussion with kotak bank cs regards upgradation of credit card to platinum, she was told me charges will be₹499+gst per year, and if i will do transaction more than ₹50000 then this charges will waive off hence i was agree to upgrade. But after 4 days ₹1500 deducted as one time which i don't want. Many times i was call to cs but they straight forward disconnected my call. My per year transaction is beyond ₹50000 then why i will pay one time charges. Sir please look this case i really frustrated with this as no proper resolution is there. Was this information helpful? | |||
Jun 5, 2018 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support May 03, 2018 Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak
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 1 Comment | |||
Comments
Unfortunately, a message received that “Amount Rs 15, 000 was deducted from the Kotak Mahindra Credit card without my knowledge on 21.04.2018 at 12.02 am to my mobile [protected] which was linked to the Credit card. After receiving the message I blocked transactions. Pl. look into the matter and resolve the same.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051