Kotak Mahindra Bank — credit card payment collection calls before due date | |||
My due date for making due payment is on 05-aug-17. However the kotak bank collection executives has started calling me from 8 days before the due date and they don't have the manners to talk to their customers. Also i have the recordings but its not getting attached. Request you to please solve the same and stop this calls. These calls are mentally harassing and torturing to customers. Also today i got call from mr. Sunder gupta and the tone and the way of talking was so pathetic that i had no option other than involving my husband on call. Since morning this was the 5th call and when i told him that payment will be done today he started talking all the crap and he was not admitting that he has called me 5th time since morning. He was telling i have records and you are lying. Till the time this problem is solved i won't make any payments. I have started getting headache since morning because of this executives callings. Was this information helpful? | |||
|
Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
I agree. This is pathetic. Why have a due date if Kotak starts calling the week before due date. And even after payment for couple of days asking for transaction details. They are a bank, they have the details. I won't share such details with some person calling on the phone. Only with Kotak this happens.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
4806
Pending
0
Resolved
1326
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051