Hi,
With things slowly coming back to some movement it is now becoming a harassment and nuisance! These are tough times and we all are going through a lot of challenges including global financial crisis.in the past 4 days i have got a minimum of 13 calls (Min 2 per-day) from kotak mahindra bank executives asking for credit card payment.
It is a known case and situation wherein the customers can pay their cc bills during the 3 -6 months of moratorium, considering their financial situation, and there will not be any follow-up or affect to their credit history due to this. Then why is the bank executing following-up each day and asking for the payment? When i ask the executive they say that their managers are forcing them to make these calls!
If this is how the banks are going to operate during these tough times the it's a serious situation to consider our financial sectors in terms or lending and borrowing!
I am literally harassed each day by these calls from kotak mahindra bank. Can someone please look into this and take the required action?
The recent number from which i received the call is;
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