It is extremely shocking and embarrassing for me to Mention this the treatment I received from RECOVERY/COLLECTION DEPARTMENT was extremely unethical & ruthless. I have been clearly received a DEATH THREAT from one person among 100 calls saying "Murder dalta tera
mera paisa nahi diya toh."
I hope this forum is visible to everybody here and I need to highlight the situation is I have been using KOTAK Credit Card since 2017
and I've never faced any financial hardship in my life but due to lockdown and its after effects on my business, I had to shut down my business completely.
I have been still paying & managing how much I could but now due to limited or lets say zero resources I'm unable to pay or keep up even minimum payments towards every banks.
This is the first time I have ever asked for a little co operation from the bank but in return I get a death threat from the debt recovering parties
and RUDE BEHAVIOUR FROM KOTAK BANK CUSTOMER CARE
Every customer of any bank is not using any free money
we pay interest to use that money but we still get harassment from you people. Been a customer since 2017 with good payment record but this situation is the first time due to lockdown .
I sincerely hope we can come to some agreement regarding credit card settlement and the threat I got yesterday.
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