[Resolved]  Kotak Mahindra Bank — Credit card settlement issues

Address:	641023
Website:	kotakmahindrabank.com

My credit card no: [protected] my credit limit is Rs.20000 I am using this card last 4 years but I am not receiving statement properly regarding this I already given complaint in customer care but there after also statement is not coming properly last one year I am not using this card some collection exeutives called and inform me some amount I will pay that amount minimum Rs.4000 to Rs.5000 per month last december 2016 I checked my balance in customer care they said my outstading balance is Rs.25000 I said i am not intrested to continue this card I will go for settlement one person called me talked about settlement they commit me Rs.10000 as settlement amount and they give 2 installment I agreed and I paid that 1st installment then next month January 2017 no one called me I called that executive he not attend the phone after that in February 2017 another executive called me I asked settlement letter without settlement letter I will not pay he said he will go and get my settlement letter in his office after that no one came.. yesterday one operson called me he saying I want to pay Rs.11000 I said I will not pay Rs.11000 I will Rs.5000 this what you guys committed but thay using abusing languages and they not listening my word..Please take appropriate action and do the needful.

Regards
Nelson
[protected]