Kotak Mahindra Bank — Credit Card unwanted Charged

Address:Indore, Madhya Pradesh, 452016

Hello Team,

Kindly check i was charged for the service of Rs.4330.5/- approx since June-16 to till Oct-16, all charges are applied in different kind of issue's like Late fee, Auto debit failure, Over limit charges etc. i was asked to the bank to revers all unnecessary charges in the month of Oct-16 before making payment and same was commitment given by CCE but all complete amount not reversed also try to contact with Customer care multiples times but every time call disconnect from bank side .

Would request you to kindly reversed all charged amount and confirm

CRN No :81721376

Mobile No :[protected]
Date Amount Charged Amount
13-Jul 500 Auto debit fail
13-Jul 75 Service tax
16-Jul 500 Late fee
16-Jul 75 Service tax
25-Jul 265.66 Interest Charge
25-Jul 39.85 Service tax
25-Jul 17.88 Interest Charge
25-Jul 2.68 Service tax
14-Aug 500 Over Limit
14-Aug 75 Service tax
12-Sep 500 Auto debit fail
12-Sep 75 Service tax
15-Sep 700 Late fee
15-Sep 105 Service tax
25-Sep 459.72 Interest Charge
25-Sep 68.96 Service tax
25-Sep 322 Interest Charge
25-Sep 48.6 Service tax
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Sir their is a deduction of 1600/- from my saving account through credit card.kindly block my credit card,
even I have not received my credit card
Kotak Mahindra Bank Customer Care's response, Nov 15, 2016
Verified Support
we can understand you're in a difficult situation, and we'd like an opportunity to help. Please drop us an email at solutions.bank@kotak.com and we assure you that we will look upon it on priority. ^Kotak Team
I got a random call on last Saturday near 5o clock in the evening claiming call from Kotak bank, they said they randomly choose my number and now I am prime costumer and now I have to pay Rs8400 mandatory with my next credit card statement.
Such a unprofessional behaviour from such a reputed bank is unbelievable for me, how could you charge me on your lucky draw contest without my permission. If you are giving me some watch and wallet and some discount card for that then that's your problem, I didn't ask for that and that's showing your unprofessional behaviour towards your good coustomers. If payment of 8400 is still important then I am just stopping your services with in this month otherwise I want your confirmation that I would not be charge for this prime costumer facility without my written permission because I don't want such facility from your bank. Thanks!

Prabhat arya
CRN[protected]

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