[Resolved]  Kotak Mahindra Bank — credit cards charge s

Address:Bangalore, Karnataka, 560068
Website:Submit complaint

Iam having credit card of kotak mahindra bank i was using from last 1 year in thr month of february 2018 by mistakely i paid minimum due and bank has charged me mearly 3500rs chrarges which ism not aware about the chargrs and this is the. First time iam facing this kind of issues and i called to phone banking asking for reversal no one is giving reversal as a first time guest user and i spoke to sanket chalke manager he is telling directly deniying my request and i spoke to one officer he told make the entire payment we will refund and they have taken call retrivel but i font no status of that req they closed and i spoke one more office payal she told she will give reversal at last she left my case and i am calling repeatedly no one is responding for the reversal of this is the services i will share these in social media
My crn.[protected]
My mob num.[protected]
Sr.1-[protected]
Sr.1-[protected]
Sr.1-[protected]
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May 4, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak
Complaint comments 

Comments

I am new customer for Kotak Bank i opened an account in Kotak Bank on[protected]. Yesterday night around 8.58 pm to 9 pm amount of Rs. 9850 and Rs.90 was deducted from my saving account which is not done me, so please please my humble request to you please solve the problem ASAP.
Name - Abhishek Masih
Mob. No. [protected]

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