Kotak Mahindra Bank — Customer care worst service

Address:	600037
Website:	consumer complaint

Actually for urgent purpose am giving a call to them but there is no response they are attending the call informing its busy call after some time atleast they didnt charge for that every time its charging it s a worst service

My closing balance shown here 3000 range but current balance is zero whats the issue any way every month you are debiting the money from my account for fine charge not balance maintanance what happened now? its my credit card amount whats the issue i need my money back .i need the issue resolved immediateley