Kotak Mahindra Bank — Deduct money for showing non maintenance balance

Address:

Faridabad, Haryana, 121002

Hello, this is shashank .My complaint is Kotak bank has charged non maintenance balance inr 1380(690 for 2 times) on 31st march .they shows that it for non maintenance balance but i do not know why ..as i am using it since 1.8 yrs it was never happened but this time they suddenly deducted amount without any information, any mail or message .they did it with me .when i called them they said you have to maintained 10000 rupees for avoiding non maintenance balance .when i said i am using it since 1.8 yrs, this thing never happened with me before .then they did not say anything, they cut the call .

my acc. number is[protected]