Kotak Mahindra Bank — deduct some amount without intimation

Divyalu

from Hyderabad, Telangana

Address:

500012

Hello,

I am the salary account holder of kotak mahindra bank and my crn is[protected]. While opening the new account, bank person told me the that its zero balance account for life time even when it will not of salary account.
On 10.07.2017 i have transfered rs 7000 and there was rs 11, 527 in my account but after that transaction i got message that my balance is rs 10, 175. There was short of around rs 1352. Without any intimation and also i'm not able to see any deduction in my statement for that amount. May i know the reason for this deduction.

Please do needful.

Thanks & regards
Crn:[protected],
Divya sri paruchuri,
Mobile: [protected],
Cyber towers branch,
Hyderabad

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Kotak Mahindra Bank customer support has been notified about the posted complaint.

Jul 18, 2017

Updated by Divyalu After posting my complaint here somebody called up and he asked about my debit card number.. There is no need to tell debit card number for refund the money to my account.. Just refund it to directly. Don't play games. And don't waste our time too.

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Comments

Luckykathpal

from Govardhan, Uttar Pradesh

How many complains pending but not reply & not a single solution ..how many time is prgress in best service,

Pashyanthi Nagendra

from Bengaluru, Karnataka

A very irresponsible and negligent worst survive experience from Kotak j p Nagar branch. My cheque no. 498640 of 6000/- rupees deposited on 17th of may was bounced on 18 may. The cheque has still not been returned. I have going around almost begging people to help me. I don't know which humen language Kotak bank understands. Resolve it.

Kotak Mahindra Bank Customer Care's response, Jul 21, 2017

Verified Support

We hate that you had to go through this. Let us fix that. Kindly share your details with us on elaborating your concerns at solutions.bank@kotak.com so we can help. ^Vimal