Kotak Mahindra Bank — deducted my balance

Address:

Jaipur, Rajasthan, 302020

Dear sir/madam.
Your bank was charge me ₹.118 which i not required service.
But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or statement

So i need clarification from bank or reverse my ₹118 to my account. As it can be clearly seen in the screenshot attached with this mail that i have charge. Kindly explain to me the reason for the leaving of this charges and refund me the charges hence wrongfully debited to my account.

Thanking you sir/madam