Kotak Mahindra Bank — deducting charges for closure of saving bank account and non issuance of saving account bank statement

Address:

Aurangabad, Maharashtra

Dear sir,
I had opened saving bank account no.[protected] of kotak mahindra bank, branch 4798, saraswati sankul, cts aurangpura, nirala bazaar, aurangabad - 431001 (Maharashtra) with mutually agreeing terms and conditions regarding minimum balance and non requirement of debit and credit card. After all compliances i had found that kotak mahindra bank was not firm and did not follow the mutally agreed terms. Hence, i closed the account. Surprisingly, the money that is rs. 20, 000/- i had paid as an initial account opening amount was utilized by the bank for approximately 4 months and then deducted rs. 708/- as a fine for closing charges. Further bank is not issuing bank statement of the account which i need for income tax purpose after so many requests. Kindly do the needful. Please refund closing charges and issue bank statement.