Kotak Mahindra Bank — delay in credit card

Address:New Delhi, Delhi, 110059

Have apllied for kotak credit card 10 days ago but till now the status is under processing.
But i got informed from your customer care officer that the application takes not more than 7 days to be processed.
I want to know my application status as early as possible.
Please do the needful and take imediate action
My application no[protected]
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I Koka Nageswararao have Kotak Bank 811 account bearing account number [protected] which was inactive because of non usage.unless I have cheque book and debit card I will not be in a position to operate the account. My request is to activate my account and provide me customer care number
I didn't not any credit card, i have reached one inactive credit card so how can I paid credit card fee
kapil chandne's reply, Nov 23, 2018
Kotak bank deducted my 232rs

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