Kotak Mahindra Bank — Disrespectful Behavior with Lady friend | |
Branch: Borivali (E) M.G. Road Incident time: 5th Feb 2021, Approx. 07:15 Pm Today my friend went to withdraw money from Kotak ATM. She received a torn note from the ATM, Kotak bank was connected to the ATM so she requested the security guy to exchange the note. Guy took the note, went inside, came back and said the bank is now closed so come tomorrow. She requested the guy to change the note today as coming tomorrow was not possible on which the guy adamantly said 'Chal Chal Nikal' (Get lost). Is this the way now staff will behave to the Kotak service users? This is how staff will respond to a lady customer? I expect strict actions should be taken with such staff and this should not happen again with anyone. Was this information helpful? | |
|
Kotak Mahindra Bank customer support has been notified about the posted complaint. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
4806
Pending
0
Resolved
1326
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Post your Comment