Kotak Mahindra Bank — ECS return charges

I had opted for a payswiff swipping machine. However, it was cancelled in the month of January with an acknowledgement letter saying it would be charged again and it was also acknowledged by the Kotak Mahindra bank that it won’t be charged. Now, again it has been charged for ECS Return. It’s been happening for about 5 months and the bank keeps on debiting.
I need my refund back.

Name: Farzana
Location: Bangalore
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jun 03, 2020
Updated by AsifSaif89
Contact number: [protected]
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