Kotak Mahindra Bank — Emi bounce charges

Address:

Bangalore, Karnataka, 560098

Kotak mahindra bank suffering me from emi bounce charges from last month, my crn 37589493 as i am having 2 emi for 4th dated, as i agree that last month both emi bounced and i am liable to charges. The intelligence of kotak mahindra is instead of taking bounce charges single time they taking twice, i. E., they exactly charging on the same day when i keep exact amount for emi. For eg: i kept 15500 from both emi, they debited rs. 432, one got cleared and another got bounced, for the bounced one again they are charging when there is sufficient fund there for next clearing. Instead of charging rs. 864 they charged more than rs. 2000 no of bounces increased bcoz of charges deducted when amount is ready for clearing. Kindly stop this kind of looting customers money and give us justice.